Fios Internet and High Speed
Limited Device Icons in Drop-down List
Hello, I'm using a G3100 and recently noticed the available list of device icons, especially IoT devices, that a user can assign to networked devices has shrunk. Previously I could add a device regardless of whether I've selected the Basic or Advanced tab in the UI and pick from a large list of very specific device icons;…
2Gb Fios internet NO IPV6
I upgraded from Fios 1Gb to Fios 2Gb, same CR1000a router, but no IPV6 connection. It is enabled in the router as it worked previously on 1Gb tier and ONT, since the new ONT was installed I get no IPV6 from the Verizon dhcp. Can’t access IPV6 only websites, or any IPV6 addresses, unless I connect using a VPN. Will this be…
Slow and weak internet and Wi-fi connection with second router
At our church upgraded to a new internet plan because we were trying to set up new security cameras system and try to increase the speed of the Wi-Fl connection as well as the ethernet connection. We received two CR1000B routers and we are using one of them for the second floor, which it is the one that is connected to the…
Inbound IPv6
This past weekend I configured an IPv6 DMZ host to play with inbound connections. I tried connecting from Cloudflare Warp and from another FIOS customer. No traffic made it to the internal host. Traffic capture between the CR1000a and the ONT showed responses to outbound IPv6, but not the traffic initiated from outside. I…
Intermittent Internet Drops ("carrier lost")
My Fios is usually rock solid, but recently I had two drops, 5 days apart, at essentially the same exact time (1am Eastern). Not a huge issue, but trying to prevent this from recurring... In both cases, there was active use of the Internet -- streaming and browsing on multiple clients. In the router logs.. in both cases,…
How to schedule router on and off - using Verizon router
Hi, I have wifi and a few rooms in our home that are hard wired. I'd like to turn of the wifi during the weekdays and on in the weekends on a schedule. We have the Fios Quantum Gateway Router. Does anyone know what is the best way to do this? I tried to use the Verizon phone app to do this manually, but that app is pretty…
Wi-Fi Extender
I have fios internet only. I have the CR1000A Wi-Fi router. We get poor Wi-Fi upstairs and I am considering an extender. My question is can I connect the co-ax cable from the wall to the router and then in a room upstairs connect the co-ax to the extender to get service? Or would I have to get an Ethernet cable up there…
Can I have two extenders through coax without slowing down overall speed?
I have one Fios extender set up by coax and I’m wondering if I can put another on a different coax. Will it slow down the overall speed? I saw something when I googled it but I don’t think it applies to these Fios extenders.
Data speeds
Data speeds in the last 24 hours has dropped to 85%. Verizon decides they need to sell me a router rather than fix the issue. Anyone else have this experience? Has the FTC gotten involved?
Red Fail, Blinking POTS. No internet connection. Technician failure.
Last Tuesday, I woke up to find that I no longer had an internet connection. Since then, the ONT lights have been as follows: Green PWR and BAT, Red FAIL, Flashing Green POTS. No in-home troubleshooting has worked, and there doesn't appear to be anything wrong with the hardware. A technician came out and indicated that…
Parental Controls will not update
I have a set up a schedule to block certain devices (e.g., TV, switch, etc.). When I attempt to delete the schedule or modify the time or day, it does not update. It doesn't matter how many times I do it, it will NEVER save after I hit Apply.
Having trouble setting up my own router
Hey everyone, I found a forum on how to set up my own router and decided to go with releasing the DHCP Lease instead of unplugging my router overnight. So I logged in to my router and followed the steps to releasing the DHCP Lease. When I got to the releasing the lease step, I would click on Release and nothing would…
G3100 Firewall Warning Message - Suspect IP Addresses
Troubleshooting a problem with wi-fi dropping on one device I checked the Firewall messages on my G3100. I saw Warning messages with suspect IP addresses the piqued my curiosity. I am seeing a Warning message hundreds of times from two IP addresses. The sample below has a SRC IP address that is German. I'm concerned…
CR1000a disable Upnp missing
I checked the manual here https://www.verizon.com/supportresources/content/dam/verizon/support/consumer/documents/internet/verizon-router-guide.pdf for disabling Upnp on my CR1000A router. The pdf says there should be a "Universal Plug and Play" option under "Network Settings" but on my CR1000A there isn't. It's supposed…
The G1100 is still receiving security updates
Is the G1100 is still receiving security updates in 2024
My internet speed slows down at night time
It has been two weeks and I have not been able to enjoy my ps5 during nights, and my brother can hardly use his computer at night time. They send their technicians out during the day time when everything works, they hardly fixed the situation all they do is check the speed test and then leave. When the problem occurs at…
Verizon Fios cut my main water line and won't make it right
Verizon was installing my fios (through a subcontractor) last week and they cut my main water line with their ditch witch. My well pump in the garage burned up from sucking air and not turning off, pvc joints exploded from the overheating pump and pressure, and four days later, and several thousand so far in plumbing…
Non tech oriented person looking for help replacing Verizon router
In an attempt to cut expenses, I wanted to replace my Verizon router with one I purchased to avoid the monthly rental fee. As Verizon always referred to the router as a "router," I purchased a router - a NetGear XR1000 router. I open the box and the instructions from NetGear say to connect the router through the modem. The…
Locating Buried FIOS Cable
I have a driveway being installed and I need to know how I can get the FIOS line marked. Who at Verizon would I request this from? I didn't know if it can be marked or a temporary cable installed while the driveway is being poured. Thanks
CR1000A IPV4 port forwarding
I just received my CR1000A router and I'm replacing a G1100 router. I'm trying to set up my port forwards and all the other customizations I made in the G1100, but I'm hitting a wall. In the port forward rules, I can enter ANY as a port range, as in Any>21 for FTP. However, I am unable to select the port forward rules in…
Network Blocking Encrypted DNS Traffic
I have a filter software that I place on iPhone in form of a DNS Profile. The DNS profile is necessary for my customers needs so removing it is not an option. Recently, customers have been reporting that when they got a new Verizon Fios router, they are not able to use their iPhone on the wifi, only on cell phone data.…
Exclusive Home (Fios) Offer missing
I am having the same issues not seeing the home offers on my Verizon account. Got an email saying my offer was waiting to be claimed on 3/26/24. Went in and there are no offers there, not even the ones that have been claimed. Even did a chat that took forever to get through. She sent me another email with the link and the…
IPv6 Settings for TP-Link Deco x75
Searching around and not finding this - Looking for help setting up IPv6 on my TP-Link Deco x75, connected by Ethernet cable to my ONT. Below is the config page in the Deco app; not sure if I need to drill further down into the Web interface to adjust additional parameters, but as of now I can't get it to pull an IPv6…
Impossible to get Fios at new construction condominium.
My wife and I have just moved into our newly constructed condo in Long Island City, NY. Per our purchase agreement, we were supposed to be provided with the option between Spectrum Cable and Verizon Fios. However, when we tried to get our service moved to the new address, it came up as ineligible for Fios. We have since…
rename devices on the router?
I have a cr1000a and I can't figure out how to rename devices so I know what they are. Some have names like "unknown_<mac>" I want to change it to "steve's Iphone" or something. How else do you mange devices without knowing what they are. I could on my last router.
Fios new service request
How do I get my newly constructed home to have fios???
Proof of residency - Order on hold
I move in a few days and I recently submitted my proof of residency to get my internet order off of a hold. How long does this process usually take, and is there a way for me to expedite my verification process? I work remotely so I rely fully on internet connection. I'm afraid that I won't have access to internet in time.…
Stolen Router
Hello; I’m very upset with Verizon , I applied to get Fios set up in my new place . I applied March 6 they delivered the internet router March 7 but I was not able to move into my new place until March 8 . Instead of Verizon telling me when they was actually mailing the router out to me they just mailed it just to the new…
Fios tech damage and acp
Listen if you people actually read these emails you see I work from 2 pm till 11, I explained that in email, I have to tell each and one of you the same issue over and over, I asked for help, I get email saying amber not available, in our email it clearly shows her helping me set up acp enrollment, also it shows her…
New Construction - Installing Fios Internet
Hello, I'm trying to get Fios Internet set up in our new home - it's new construction. It's the first house on the street however, we've confirmed that service is available to the connecting street and other houses on that street are also using Verizon. Our GC informed us that Verizon will need to pull from the hand held…