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Parental Controls will not update
I have a set up a schedule to block certain devices (e.g., TV, switch, etc.). When I attempt to delete the schedule or modify the time or day, it does not update. It doesn't matter how many times I do it, it will NEVER save after I hit Apply.
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Having trouble setting up my own router
Hey everyone, I found a forum on how to set up my own router and decided to go with releasing the DHCP Lease instead of unplugging my router overnight. So I logged in to my router and followed the steps to releasing the DHCP Lease. When I got to the releasing the lease step, I would click on Release and nothing would…
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G3100 Firewall Warning Message - Suspect IP Addresses
Troubleshooting a problem with wi-fi dropping on one device I checked the Firewall messages on my G3100. I saw Warning messages with suspect IP addresses the piqued my curiosity. I am seeing a Warning message hundreds of times from two IP addresses. The sample below has a SRC IP address that is German. I'm concerned…
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CR1000a disable Upnp missing
I checked the manual here https://www.verizon.com/supportresources/content/dam/verizon/support/consumer/documents/internet/verizon-router-guide.pdf for disabling Upnp on my CR1000A router. The pdf says there should be a "Universal Plug and Play" option under "Network Settings" but on my CR1000A there isn't. It's supposed…
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The G1100 is still receiving security updates
Is the G1100 is still receiving security updates in 2024
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My internet speed slows down at night time
It has been two weeks and I have not been able to enjoy my ps5 during nights, and my brother can hardly use his computer at night time. They send their technicians out during the day time when everything works, they hardly fixed the situation all they do is check the speed test and then leave. When the problem occurs at…
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Verizon Fios cut my main water line and won't make it right
Verizon was installing my fios (through a subcontractor) last week and they cut my main water line with their ditch witch. My well pump in the garage burned up from sucking air and not turning off, pvc joints exploded from the overheating pump and pressure, and four days later, and several thousand so far in plumbing…
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Non tech oriented person looking for help replacing Verizon router
In an attempt to cut expenses, I wanted to replace my Verizon router with one I purchased to avoid the monthly rental fee. As Verizon always referred to the router as a "router," I purchased a router - a NetGear XR1000 router. I open the box and the instructions from NetGear say to connect the router through the modem. The…
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Locating Buried FIOS Cable
I have a driveway being installed and I need to know how I can get the FIOS line marked. Who at Verizon would I request this from? I didn't know if it can be marked or a temporary cable installed while the driveway is being poured. Thanks
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CR1000A IPV4 port forwarding
I just received my CR1000A router and I'm replacing a G1100 router. I'm trying to set up my port forwards and all the other customizations I made in the G1100, but I'm hitting a wall. In the port forward rules, I can enter ANY as a port range, as in Any>21 for FTP. However, I am unable to select the port forward rules in…
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Network Blocking Encrypted DNS Traffic
I have a filter software that I place on iPhone in form of a DNS Profile. The DNS profile is necessary for my customers needs so removing it is not an option. Recently, customers have been reporting that when they got a new Verizon Fios router, they are not able to use their iPhone on the wifi, only on cell phone data.…
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Exclusive Home (Fios) Offer missing
I am having the same issues not seeing the home offers on my Verizon account. Got an email saying my offer was waiting to be claimed on 3/26/24. Went in and there are no offers there, not even the ones that have been claimed. Even did a chat that took forever to get through. She sent me another email with the link and the…
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IPv6 Settings for TP-Link Deco x75
Searching around and not finding this - Looking for help setting up IPv6 on my TP-Link Deco x75, connected by Ethernet cable to my ONT. Below is the config page in the Deco app; not sure if I need to drill further down into the Web interface to adjust additional parameters, but as of now I can't get it to pull an IPv6…
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Impossible to get Fios at new construction condominium.
My wife and I have just moved into our newly constructed condo in Long Island City, NY. Per our purchase agreement, we were supposed to be provided with the option between Spectrum Cable and Verizon Fios. However, when we tried to get our service moved to the new address, it came up as ineligible for Fios. We have since…
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rename devices on the router?
I have a cr1000a and I can't figure out how to rename devices so I know what they are. Some have names like "unknown_<mac>" I want to change it to "steve's Iphone" or something. How else do you mange devices without knowing what they are. I could on my last router.
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Fios new service request
How do I get my newly constructed home to have fios???
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Proof of residency - Order on hold
I move in a few days and I recently submitted my proof of residency to get my internet order off of a hold. How long does this process usually take, and is there a way for me to expedite my verification process? I work remotely so I rely fully on internet connection. I'm afraid that I won't have access to internet in time.…
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Stolen Router
Hello; I’m very upset with Verizon , I applied to get Fios set up in my new place . I applied March 6 they delivered the internet router March 7 but I was not able to move into my new place until March 8 . Instead of Verizon telling me when they was actually mailing the router out to me they just mailed it just to the new…
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Fios tech damage and acp
Listen if you people actually read these emails you see I work from 2 pm till 11, I explained that in email, I have to tell each and one of you the same issue over and over, I asked for help, I get email saying amber not available, in our email it clearly shows her helping me set up acp enrollment, also it shows her…
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New Construction - Installing Fios Internet
Hello, I'm trying to get Fios Internet set up in our new home - it's new construction. It's the first house on the street however, we've confirmed that service is available to the connecting street and other houses on that street are also using Verizon. Our GC informed us that Verizon will need to pull from the hand held…
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New Construction
I have a new construction house. I've entered my neighbors addresses and they all have FIOS internet available to them but I do not when looking it up online. Who do I contact for a new construction home to get a line run to my house? Thanks!
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Port Forwarding Doesn't Seem to Work
I am trying to set up a minecraft server for a few friends. And I cannot seem to get the port forwarding to work. I am able to connect to the server by entering localhost. So I know the server is at least running. But trying to connect from another computer using the IP address fails. I have a Fios-G1100 router, and my…
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multiple websites "access denied" over verizon Fios network
My computer and other mobile devices are being denied access to certain mainstream websites ( costco ,homedepot, and many others). Getting an access denied error message: Access Denied You don't have permission to access "http://www.costco.com/" on this server. Reference #18.7224c317.1711320893.8c17baf4…
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Mesh network behind E3200 extender
I have a mesh network setup in my house with the primary router in the living room. When I switched from Comcast to Verizon Fios, they installed a CR1000A router in my garage and used a coax backhaul to an E3200 extender in my living room. When I plug my mesh router into the E3200 extender, it doesn't connect to the…
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Cannot turn off wifi on CR1000B
I recently got Verizon Fios but unfortunately it is impossible to turn off the wifi so that the LED light switches to green - which according to the manual indicates that the wifi is switched off. I have disabled all three networks in the MyVerizon App. Why is this happening and how can I turn the wifi signal off?
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Security camera device not support 5G
I purchased a wifi security camera from rch-spyfocus However the app states 5G is not supported. Any advice?
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Can Verizon 4g LTE In home Network Extender be connected to Orbi 750 series Satellite?
Hi, I have a Verizon 4G LTE In-Home Network Extender connected to my Netgear Orbi RBR750 router. I have two Orbi 750 Series Satellites also. I am still having call issues in the room farthest from the router. Can I connect the Network Extender to the ethernet port on one of the Satellite vs the router? One Satellite is…
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Time to replace my Verizon Actiontec router?
I have a rather old Actiontec M1424WR Rev. 1 router. It is producing speeds , when tested on Hoopla, of about 80up and 80 down. Has the time come to replace this and with what? I use bridge mode to connect it to a Synology RT 2600ac router which provides me with a decently strong wi-fi signal throughout my 3-floor…
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Sonos updates reboot my TV service
Everytime I update my Sonos speakers - my tv and internet reboots .. I have 4 speakers and one Boost - trying to ask a similar question through Sonos forums pointed me to speak to VZ
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At my Wits End...Wifi Keeps Crashing, Can't Recover
For reference, I live in central PA, have gigabit internet and am currently using the G3100 router. So for the past 2-3 months, I've had issues with my wifi where I wake up in the morning and wifi would be down. Rebooting (unplugging, etc) does not solve the issue. Only wired connections would remain working. This has…