Verizon in store agent set up Military Discount before check that I already had a 55+Loyalty discount, when he found out he said I could have both discounts. Then they eliminated the larger 55+ discount. Store agent told me he had called the discount department and they were going to fix this and get be back to the $40…
I’m having issues trying to verify my veteran status using id.me for the Fios discount. Years ago we were Verizon mobile customers and I was able to verify with no problems. I cannot seem to get id.me to verify Fios. It tries and fails on Verizon but I’m guessing because I don’t have a phone plan. I cannot find a tab to…
I have had both Verizon Wireless and Verizon Fios in the past where the ID.me discount was applied to a joint account. Now that I have only Fios, the ID.me discount for veterans is not working. My status has not changed of course, one cannot STOP being a veteran, but my service contribution is no longer being acknowledged…
Horrible customer service, my internet Fios been installed 8 days ago and its been since Wednesday that my internet been out of network and ever since ive had requested almost everyday to send someone to get this fixed and every time they schedule it no one comes or they come up with a ridiculous excuses. I've recently…
Hi, I have applied the military discount to my Verizon wireless plan. But when I try to apply it to my Fios plan, it says it is unable to verify my eligibility, after I sign in to ID.me. Can someone help?
Hello Recently inquired about the military discount and currently a retired employee from Verizon however, my 25 percent discount was dropped (removed) by Verizon and the military discount was applied no one communicated with me (verbally) that you cannot have two types of discounts looking to reinstate my retired employee…
Can anyone help here? I was sent a renewal/confirm military discount in which I filled out. Was at the local store today looking at new phone and to sign up for Fios. customer service employee helping me out said my 40$ discount was no longer listed / dropped for next bill. He could not figure it out since I have been a…