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MMS doesn't work and it is not the device (possibly problem on VW end)
I think something in my text plan is preventing one of my lines from using MMS. The ordinary customer service can't find the problem because I believe it is within Verizon, not the device itself. SMS texts work. Calls work. Data works. MMS (group and photo messages) do not work. MMS>Data>MMS DOES work. Example - Signal and…
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Messages say sent but not delivered
Many of my messages are saying they are sent, but not delivered. One message in a conversation will say delivered and the next will remain at sent. I've checked back hours later and even the next day and it still only says sent. I have a Samsung S10+, messages are from verizon to verizon. I use the message+ app. I have…
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Messages not delivered
I have noticed recently that some of my contacts are not receiving my text messages. Others are going through with no problem. The ones that are not going through don't change from "sent" to "delivered". This just started happening recently. I am using Verizon Messages+ on a Galaxy S21 Ultra with all current updates…
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Cannot redeem GrubHub gift certificate promotion
Help! Its my last day to redeem the grubhub/doordash gift card promotion and I am having the same problem that everyone else is having! Please escalate this to the proper channels ASAP, Thank you!
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Not receiving short code messages on Message+
My iPhone XS Max recently broke and while I am still able to use iMessage via my phone number, sending and receiving text messages are nearly impossible. I found out that I would be able to receive SMS texts through the message+ web browser however I am not receiving any short code texts. Many of my accounts require 2…
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LG phone not showing up on cell tower location
I need an Engineer or someone to explain to me why my LG phone did not show up on a cell tower dump showing location. When I called 911 they triangulate my position to within 1 ft. Yet there is no location data on cell towers. My phone was on and active.
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how do I change from using Messages app to Verizons Message+ app on Android
Using Samsung S20. Currently using the preinstalled text app Messages & would like to change to using Verizon's Message+ as default without loosing history of text messages in other app. Is this possible? Will they transfer over? If not, will I still be able to access old text on the Messages app when I make Message+ my…
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Smart Family Companion phone won’t work on cellular network
Ever since we added our daughter’s phone to Smart Family, her phone will only work when it is on wifi. It will not work on the Vz network. She can contact her trusted contacts, but that’s it. Our son’s phone is also on Smart Family and he does not have this problem. Perhaps our daughter changed some setting to bypass Smart…
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Verizon cloud on mac
Not able to download the installer package for Verizon cloud on Mac OS Tried multiple times and not able to download the package version
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Message+ picture fail
Samsung S22 Ultra and an Apple phone in our household. No one can send picture messages through Message+ they always fail.
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Verizon Cloud App Not Working on Mac
I installed the cloud app on my Mac and when starting l, the app get stuck in the load screen. It will never proceed to where I can login. The same thing happened on my MacBook. I’ve removed and reinstalled the app multiple times. Help please.
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vtext.com and vzwpix.com messages stopped working after years of proper operation
Like the title states, vtext.com and vzwpix.com email to text messages stopped working after years of working properly. I have my email server logs indicating that the verizon server started bouncing these messages on December 28, 2022. They worked properly before that. Here is a relevant section of one of the log lines…
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Emails from my domain have recently been blocked
I used to be able to send emails to my vtext account and they have been blocked. They were working 2 days ago, now I get all the emails returned. See below: Reporting-MTA: dns; se3-lax1.servconfig.com Action: failed Final-Recipient: rfc822;[email address removed per the Verizon Terms of Service] Status: 5.0.0 Remote-MTA:…
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Caller ID.
Caller ID issues: an incoming call to my personal or business line often displays only an area code and phone number, but the caller’s identity or business name is not displayed. Why? I pay for the caller ID feature on my business line to display my business name to others on all my outgoing calls, but when I make a call…
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Verizon Cloud Encryption
does Verizon cloud offer encryption for the data backed up? Ever since Apple launched "Advanced Data protection" for iCloud+ I've been wondering this. ADP is end to end encryption so that even Apple cannot access my data in iCloud.
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Verizon Cloud uncancelable
In August 2022 I changed phone and wanted to backup all my contacts with Verizon Cloud, so I signed up to a 30 day free Verizon Cloud trial and backed everything up and then wanted to cancel it, but an error came up: we encountered an error while processing your request. please try again later. I have seen a charge for…
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Offers
I cannot redeem my offer for DoorDash and grubhub Everytime I click on claim my offer I get an error message saying missing
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Getting a weird 2nd text message
My wife has an S21 ultra running the latest version of Verizon Messages. This doesnt happen evertime, but maybe every 3-4 times she sends a Facebook link or a link from a retail site, like Buckle, the person receiving her text will get the origial text then another 2nd text comes in after the first one that looks like…
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My numbers app
I went through the worst time trying to port my “my numbers” buisness phone number over. They made me buy a phone an hour away from my house, canceled my discount, tried to port the number 3 times and then said it can not be done. Now I have a useless phone with a number that dosent work and no one even willing to help me.…
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Disney+ bundle
Hello, I have the bundle on my account. But everything I try to activate it by entering an email it says "unable to validate email, please try again" it doesn't matter what email I put in it always does it
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Jetpack
Will the Jetpack work for streaming on TV as well as my laptop?
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Samsung Galaxy S22 SMS/Text Issue
Greetings, I recently upgraded from a Samsung Galaxy S10 to a Samsung Galaxy S22. Since the upgrade, I am unable to get the phone to display WHO is sending a SMS/Text message. All it displays is "Message+". I have the same issue with my Amazfit watch as well. It will only display "Message+" for any SMS/Text message sender…
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SMS Messages
I cannot send SMS messages since about 1/1/2023. I can receive them, but I can't send them. I can both send and receive MMS messages. Anyone else having this issue? I have done a LOT of troubleshooting. Jim
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Call Mexico
How do I dial out to Mexico from USA?
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Weird text sent thru Verizon Message+
* I use Verizon message plus on my samsung android phone and have for years. My sister is on a different Verizon account and uses message + on her Google pixel android. 3 days ago I started randomly getting messages from her in message + that look like this : id:20686562344377 sub:001 dlvrd:000 submit date:2301150131 done…
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Need text from message+ from pixel to iPhone
I saved a text thread on Message+ on my Pixel and it saved as a file end in vzm How do I restore that on my new iPhone? I downloaded message+ but it doesn’t go back as far
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How to turn off T9 messaging on a sonim verizon xp5800
So my mother has a sonim verizon xp5800 phone for work. However, when she wants to text people It has T9 mode on to so she just cant type in what she wants cause it keeps wanting to throw suggested words in her face. I've tried going in the settings to see if I can turn it off or try to get the messaging to go into abc…
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MiFi7730L
hi sir how are you doing I have MiFi7730L version jetpack it is working OK but problem is when screen gets sleep internet gets disconnected and data will not work can you help me with this please
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Bad cell service
Can't get a straight answer from customer service!! wants to change setting on phones!!! it is not the phones all of a sudden, it is Verizon ! can't receive Text, or calls in on different phones in different places in Clermont, Fl 34711
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Message+ rotating images 90°
Images are rotated 90° when I add them in a text. Images are correct in all other sms programs, only rotated in Message+. Just started happening. Cleared cache and even did a factory reset on my phone. Pixel 3 XL.