Services & Perks (Archive)
Verizon dollars all gone
I did a transfer from my personal name to my business name. Verizon dollars are all gone after that. Spent hours with customer service that went nowhere. Been with Verizon for close to 15 years. And this is just crazy.
texts to cell#@vtext.com from my work domain not arriving on my phone
In the last couple of weeks, texts emailed to cell#@vtext.com from my work domain are not showing up as texts on my phone anymore. I can email from my personal gmail account and it works. The emails don't bounce back, they just don't appear as texts. I checked with our work email hosting service and they said they see in…
UKG Workforce Central Mobile app
We seem to be having cellular only connections with a third party application called UKG Workforce Central. It's a time and attendance mobile application to connects to our internal servers. The application works when the users phone is connected to wi-fi but they get timed-out when on a cellular connection. We verified…
Messages
I have never cleared messages. Now a message sender reports being unable to send to me. How do fix this?
Contact names not showing on new Windows Message+ application
I have Windows 10. Reloaded the latest Messenger + version to my PC. My contact names on my phone show up. My contact names on my PC do not. I had a similar problem before on an earlier version. Some names showed, some did not even though they are in my phone properly. With this latest version that I downloaded today, no…
Sending messages to more than 20
Verizon Messages +
I have the Verizon Messages + app downloaded on my iPhone SE 2022 3rd Generation , I signed in on it with my Verizon account information, how can I use it only and not the iMessage currently on iPhone anymore, I like the Verizon Messages + app cause of the features that it has to offer. So how can I go about using it only,…
Chat transcript?
I'm seeking my chat transcripts from Jan 20 until today? I have had several conversations regarding my service order. The forum shows several similar messages ending with "please send us a private message". Also, how do I send a private message?
Block a number from leaving voicemail
my numbers app
Hello, I was wondering since the My numbers app will be discontinued if there is a way that I can have that number transferred to my existing phone. it is a Samsung s22 ultra and I know the phone is capable of having 2 numbers but would like my phone number from My numbers app for the second phone number since I use it for…
Messages+ on desktop Chrome does Not show my Google Contact Labels (aka Groups)
New Messages+ user here... When I search for recipients, Messages+ on PC Chrome does Not show my Google Contact Labels (aka Groups). (But Messages+ Android app does show them.) What is the fix? Thank you.
Message Overseas
How do I use Message+ when overseas? I’ve been trying for hours to set it up but it won’t let me generate an authorization code from my phone. All I get are error messages. Why won’t it generate an authorization code I’ve also tried the website and the Verizon app but nothing will allow me to get all my messages, just a…
How stop Message+ on PC Chrome from Sending when I press Enter?
How stop Message+ on PC Chrome from Sending when I press Enter? New user here... Each time I press the Enter key on my keyboard, Message+ sends the text. What I need is for Enter to insert a line break in my text message.
Group messages not showing identifying the sender
I created a group text string for myself and three friends using Message+. Two of the four are Android users and two are iphone users. The 2 iphone users don't see the name of who sent the message from the Android users, only shows the senders number even though they are listed in their contacts. Also, the iphone users are…
Need to manually refresh voice mail app to get new voice mail messages - do not get automatic notifications
My voicemail app stopped showing notifications when a voice mail is left. I need to manually select refresh to get the voice mail to appear. I am using the "included" version of visual voicemail. It used to work, at some point it stopped working, possibly after an android version update. I have confirmed that the app is…
Verizon cloud lost all photos and video
Call Forwarding
So, I left my phone at home. I signed into MyVerizon to forward my phone so I wouldn't miss any important calls. BUT, Verizon requires I send a text authorizing it to be forwarded TO THE PHONE I LEFT AT HOME!!! Seriously? Did anyone think this through?
why message using @vtext.com can't receive from outlook/office365
why message using @VTEXT .com can't receive from outlook/office365. I have tried from Outlook the status was sent but it didn't go to SMS @VTEXT .com
Old Customer Needs Old Call Logs (Incoming) and/or Voice Mails from 2013. Possible?
I am an old Verizon customer from before 2013.
Verizon Smart Family
I downloaded the Verizon Smart Family to set restrictions on my son's phone. Everything seemed to go smoothly. The next day, I got a message saying his companion wasn't set up completely, yet what I was being instructed to do, wasn't showing on his phone. Restrictions kicked in that I didn't even set!!! I deactivated the…
My Verizon App Error after taking App Version update
After taking My Verizon App version update to 10.5.0 for iPhone I’m not able to use the mobile App and I just keep getting an Error as soon as the App launches saying “Access denied. You are not device authenticated” I’m not able to use the App at all no matter what I try! help please
False advertisement
I received a text message from Verizon reading “VZ MSG: Hi *****! Your iPhone XS is worth $800. Get iPhone 14 128GB on us when you upgrade and trade it in. No plan change needed. Limited time only. Visit m.vzw.com/iPhone14-Promo (data charges may apply). Add'l terms & trade-in conditions apply. Reply "X" to stop msgs.” I…
Why is a text i received on android not showing in my log
I have a Galaxy, not an iPhone. I received a text from someone I text with all the time and it's not showing in my log . They always have in the past. Why would one message not show up?
black screen on My Verizon app --galaxy S8
lost cell phone with active Verizon account, is it possible to locate device now
lost cell phone with active Verizon account, is it possible to locate device now
Voicemail
I port over a few days ago to Verizon and still can’t set up my voicemail. If I call *86 or press 1 or someone calls me ,it says welcome to the message management system. How do I set my password up?
Severly delayed messages through @vtext.com gateway
Messages from Outlook take forever to arrive if at all. I have been using @VTEXT.com gateway to send text messages from GMAIL and Outlook for years. However, recently it is taking a severely long time for the recipient to receive the message. This could be serious if I am communicating with my caregiver. I have also tried…
Access to Notes on Account by Verizon Customer Service
How can I view, download or request the notes entered on my account by Verizon Wireless customer care, billing, etc from calls and other communications?
Promotion Item
When will I receive my promotional item from the black Friday sale in Nov. 200?
Verizon International Survey
Verizon Survey: https://survey.medallia.com/?vzw-roam&ID=135832704422934010 We hope you enjoyed your trip! Let us know about your experience with Verizon International Travel IS THE ABOVE TEXT LEGIT?