I am trying to port my number from Xfinity to Verizon. I started this process Monday at 11 AM. It is now Wednesday 1 PM. When I check to see if my number has been approved for transfer, it says it has. All I have to do is put in my Sim card and it will work or something to that effect. I don’t have a Sim card. I have an…
We have 2 phones we are bringing from Xfinity Mobile and when signing up with Verizon they took all the info for the phones and said they were transferable. My husband and I have now spent around 8 hours between chats, phone calls and in-stores visits to try and get our iPhone 13s switched over. We’ve done the whole PIN…
We switched to Verizon in April of 2023 after more than a decade of being on AT&T. We moved 5 phone lines over with the promise of a $200 gift card. Well the notification for the rebate never showed up nor did an email or any way to get the rebate. Verizon has long wait times that of course by the time you try to solve it…
When I first signed up for Verizon I completed my order online, and the representative assured me that the unlimited welcome plan I signed up for was eligible for the $200 Verizon gift cards for every number that I brought over from another carrier. Even have screen shots of the chat in case something like this happened.…
My wife and I brought our Pixel 6 Pros from AT&T in November of 21. We were told we were getting the then current offer of $500 per line, although I can't recall if it was to be bill credits or gift cards. We sat in the Verizon store in Mcdonough GA for a couple hours getting everything switched. I asked multiple times…
I currently have an existing line on my account but I’m wanting to take advantage of this online promotion and it requires adding a new line. If I were to add a new line and switch my phone to it. How do I go about terminating the existing line?
Currently have 3-lines with phones (all paid off). Looking at getting my daughter a phone, adding a new line. Looks like current promotions I can get a new iphone (128GB) for free (applied by monthly promo credit) by adding an unlimited line. Once I get the line/phone would I be able to switch the line number between my…
I bring my own device from metro switch a total of 4 lines 3 of them were trade in wich I'm getting credit for them but not for the (1) I keep my phone nor a gift card either
Switched from AT&T to Verizon 12/21/23 and signed a digital guide at store with plan layout which had marked $200 switcher gift card and the agent told me as well. Made them give me a copy since I signed it. Waited 2 months and called the store and they said call Verizon which I did and a rude person said the store had to…
Me and my daughter switched to Verizon on the last day of December 2023. The sales rep informed me that I would be getting a $200 Amazon gift card for switching 2 lines with our phone numbers from TMobile to Verizon. I still have not yet seen any email or offer on my account. Its been almost 60 days.
I ordered a new phone for my daughter 3 weeks ago and used her old phone as a trade-in to take part of an upgrade deal to get her a new Pixel phone. She has had the phone for 3 weeks now and I haven't received anything about what to do with her trade-in. I chatted with someone online and they didn't understand what I was…
I was refused a $300 switcher rebate having contacting Verizon back-and-forth via phone via messaging rebate center keeps denying my processing due to the fact of my phone not being purchased at a store location when in fact, the store that I purchased a phone and had it for for pick up the store canceled my order when I…