Bring your own device
Failure to apply trade in correctly and now back charges!!!!
* I am livid. This is twice in two years that Verizon has failed to correctly apply trade in promotions and I’m losing my time to correct. I purchased two phones online when I was ready to upgrade with the current promo on March 24 2024. I was sent the two apple iPhone 15 pro max and took the old phones to our local store.…
Red Magic Phones
Why is there no support for Red Magic phones? Or any good gaming phone for that matter?
Verizon $200 Gift Card Promotion
We switched 5 lines and purchased 5 Iphones in October 2023 and have not received our Verizon gift cards. Can you help us. Thanks. Best, Paul
Problems porting number from Xfinity
I am trying to port my number from Xfinity to Verizon. I started this process Monday at 11 AM. It is now Wednesday 1 PM. When I check to see if my number has been approved for transfer, it says it has. All I have to do is put in my Sim card and it will work or something to that effect. I don’t have a Sim card. I have an…
Unable to Transfer Number from Xfinity to Verizon??
We have 2 phones we are bringing from Xfinity Mobile and when signing up with Verizon they took all the info for the phones and said they were transferable. My husband and I have now spent around 8 hours between chats, phone calls and in-stores visits to try and get our iPhone 13s switched over. We’ve done the whole PIN…
$200 switcher rebate
We switched to Verizon in April of 2023 after more than a decade of being on AT&T. We moved 5 phone lines over with the promise of a $200 gift card. Well the notification for the rebate never showed up nor did an email or any way to get the rebate. Verizon has long wait times that of course by the time you try to solve it…
$200 gift card for switching
When I first signed up for Verizon I completed my order online, and the representative assured me that the unlimited welcome plan I signed up for was eligible for the $200 Verizon gift cards for every number that I brought over from another carrier. Even have screen shots of the chat in case something like this happened.…
Can anything be done? Deal not honored.
My wife and I brought our Pixel 6 Pros from AT&T in November of 21. We were told we were getting the then current offer of $500 per line, although I can't recall if it was to be bill credits or gift cards. We sat in the Verizon store in Mcdonough GA for a couple hours getting everything switched. I asked multiple times…
Questions about adding a new line
I currently have an existing line on my account but I’m wanting to take advantage of this online promotion and it requires adding a new line. If I were to add a new line and switch my phone to it. How do I go about terminating the existing line?
Promotion Phone on new line - switch line to another phone
Currently have 3-lines with phones (all paid off). Looking at getting my daughter a phone, adding a new line. Looks like current promotions I can get a new iphone (128GB) for free (applied by monthly promo credit) by adding an unlimited line. Once I get the line/phone would I be able to switch the line number between my…
BYOD
I bring my own device from metro switch a total of 4 lines 3 of them were trade in wich I'm getting credit for them but not for the (1) I keep my phone nor a gift card either
Didn’t receive switcher gift certificate
Switched from AT&T to Verizon 12/21/23 and signed a digital guide at store with plan layout which had marked $200 switcher gift card and the agent told me as well. Made them give me a copy since I signed it. Waited 2 months and called the store and they said call Verizon which I did and a rude person said the store had to…
Amazon gift card
Me and my daughter switched to Verizon on the last day of December 2023. The sales rep informed me that I would be getting a $200 Amazon gift card for switching 2 lines with our phone numbers from TMobile to Verizon. I still have not yet seen any email or offer on my account. Its been almost 60 days.