Mobile Deals (Archive)
Trade in Issues
Through Verizon chat on Nov. 27, I purchased two new iPhone 15 Pros -- one for my husband and one for myself. I was told that I would receive a substantial trade-in value for each of our iPhone 11 Pros ($830/each). I received the new phones on Nov. 29, but did not receive any packaging or mailing labels for the trade-in…
$200 Switcher Rebate
I can't figure out how to get the $200 Switcher Rebate. On my receipt it just says: "$200 Switcher Rebate Redeem via your Notifications on the My Verizon app or vzw.com/myverizon. Must be submitted by: 02/05/2024" But when I go to the website there doesn't seem to be any information on this. Anyone know what to do?
Trade In Problems
On Nov. 15, 2023 I purchased four new iPhone 15 Pros at a kiosk at my local Costco. I was told that I would receive a substantial trade-in value for each phone returned in any condition based on the current promotion. ($830/each). I received the new phones by mail on November 17 and took them to the Costco for assistance…
Verizon Device Trade-In Program
Beware... I sent in an old iPad Air at the beginning of November using the shipping label received with my upgrade device. UPS confirmed it was delivered a couple of days later with proof of delivery. Verizon pestered me for weeks to ship it and when I called customer service more than once I was told not to worry, they…
Missing Xbox series s claim option in email
I ordered Verizon home internet during Xbox series s promotional offer and original email I received stated : As part of your order, you qualify for either an Amazon Echo Show 10, Xbox Series S or a $200 Amazon.com Gift Card, on us. Once your service is activated, we'll send you an email with instructions on how to redeem…
100% locked out of my account
I’m locked out of my account, I’m also not able to contact any support. Service has been shut down, going off of WiFi
Anyone received the $200 Amazon Gift Card on the 5G Home Internet Promotion yet?
I signed up on 12/18/23 around 6 am or so because of the great offer of XBox, $200 Amazon Gift Card, and $100 rebate. Soon after, I received an email that my Verizon Internet Gateway would ship soon with 2-day shipping. Later that day, I received two separate emails from Verizon on how to redeem the XBox Series X, and the…
200 Amazon gift card
I’ve never received my Amazon gift card and I followed all prompts
"No access" to page that would allow me to port my number
I'm changing carriers and they cannot port my number until I get some code from Verizon. But when I click to go to that page, it tells me I have no access to that page. So it appears Verizon is not allowing me to port my number, which is illegal.
200$ Amazon gift card
I have been 3 weeks now almost four. I have talked to at least six Verizon agents that I know of I have been put on a 10-day wait, a 7-day wait, and most recently I actually had a tracking number in a promotional code and was down for the final 48 hours only to be put on another 2-day wait. I need a bonus for the…
XBOX x promotion
Hello, When I go to redeem the Xbox it says there is an error and to try again later. Am I doing something wrong or is there something wrong with this promotion. Thanks
Amazon Gift Card
I have spoke to 5 people, on chat, on the phone, and then was told to call the rebate center. They all say they can see I should receive my Amazon gift card for signing up for the internet but I have not received it. The first 4 people I spoke to said I would receive communication or an email with it within 48-72…
Upgrade without account owner or manager
Am I able to upgrade my line without an account owner or manager? All the account managers and owner lives in different state. In the past they have been able to call the account owner for verbal permission. Is this still the case
200 Amazon Gift Card stuck
* So I claimed my gift card on 12/20/23 it has been stuck at we are getting ready to send your gift card. VERIZON customer service and the rebate center customer service said give it 24 hrs. Then the next day they said another 24hrs. Like I don't think they know what they are talking about. Its a different song everytime I…
Verizon loyalty
Have been with Verizon for over 10 plus years was looking to upgrade my phone today only to get Completely Disgusted !! Saw deals of getting a watch tablet and new phone and was very interested but only to get turned around by a Verizon Agebt ( ) that it was only available for new customers or if I added a line !! Smh I…
$200 Amazon Gift Card
I purchased Verizon 5G Internet but I do not have the ability to redeem the $200 Amazon gift card I was offered. How should I go about redeeming this?
Amazon gift card
I click on Amazon select and it takes me to agree to the terms and then it takes me right back to the page where I need to hit select again... How do I claim this offer?
Xbox and gift card
I think I have been over promised I was told I was getting an Xbox and a 200 gift card from Amazon. I have seen the offer for the gift card but it said I would receive in 24-48 hours. It’s been 5 days. I went in and selected gift card. Also there is no link to the Xbox. It just tells me it’s not available in my area,but…
$200 gift card
I can’t find any place to claim the gift cards and I don’t like readying about switching and bait , I have 30 days to can’t the contract and if I can’t get my cards I’m canceling the contract we have 5 phones
How do I Redeem the XBOX Series X and Amazon Gift card?
I am not seeing any email after activating. Please help?
No Amazon gift card, no help from chat or Verizon
Hello, I signed up last week and have working internet and received the Xbox, but no $200 Amazon gift card, and no Verizon gift card. I have tried the chat online that has led nowhere with no results. How do I receive my $200 Amazon Gift card and $100 Verizon gift card? Thank you.
200 dollar Amazon Gift Card
So it has been a month since I signed up for 5g internet told I would receive my $200 dollar Amazon gift card in 48 hours and that did not happen I was going to use it for Christmas gifts! Where is it, is this a for real?? I called customer service to no avail. They should really take care of this matter. Not a good…
$200 Amazon gift card promotion
As many others as have not gotten anything about the gift card called customer service and nothing.please take care of this
Home Offers..Gimmick?
It's now been 2 weeks that I've attempted to redeem a Home Offers gift card. When I click the Home Offers tile, it says please wait while we retrieve your information. This message never goes away. I access the notification message within my verizon account stating that I have a gift card to redeem. When I click on the…
Sims card
I know November 27th I paid $50 for a SIMs card to have my service switched from Metro to Verizon. I have I own my own phone and I gave him my IEMI number and they said it was approved and so I waited 2 days after I paid the $50 and I got the SIMs card and it said it wouldn't register. So I went to the Verizon store sat…
$350 BYOD credit for switching line from another provider
I brought a device to Verizon and received at $350 eGift Card that states in the fine print that "Gift cards do not expire and are not subject to dormancy or other fees." I have attempted to use the card for verizon.com purchases and each time the card shows a zero balance, yet it has never been used. I have spoken with 7…
Rebate
I never received mine at all and I only have till the 8th to claim
55+ plan
I was offered this Plan had to accept the welcome plan and later get accepted to the 55+ only to find out that I’m not eligible even though I’m 55
Unable to redeem Amazon Gift
I’ve been seeing a lot of these posts but I haven’t seen anyone post a solution. I activated my 5G Home Plus on the 6th of this month. I received the welcome email and in that email it told me I was qualified for one of the Amazon gifts but I’ve yet to receive a email or anything on myVerizon allowing me to redeem one of…
Xbox series s offer missing
Hello. I switched to Verizon Home Internet on cyber Monday. The promotion was for an xbox s AND the choice of an Amazon gift card or Amazon echo. I received the email for the gift card redemption but have not received the Xbox S email. I’ve seen some posts stating that we have to wait 60 or so days but that’s not at all…