Mobile Deals
How to redeem $200 gift card promotion
they offer a $200 gift card per new line, now 2 months later I stiill complain, calling, spending hours in the phone trying to get it, this is so annoying , i could back in the time i never had use to Verizon.
Verizon Forward discount not being applied after ACP ended
I have been talking with customer service since May! After the ACP program ended it was supposed to continue as Verizon Forward which I automatically was told I would receive for being in the ACP program. My discounts have never been applied for this and I have called NUMEROUS times since May. I have even asked for…
$200 Gift Card Supposed to Arrive within 30 days of service - still not received
During online sign up for mobile service and a new phone, I was prompted that if I checked out now, I would receive a $200 VISA Gift Card. I elected to move forward and sign with Verizon because of this promotion. I never received a gift card so I contacted customer service via chat. I was informed that I needed to have…
The Saga continues
8/11/24 BOUGHT NEW PHONE FOR MY DAUGHTER BECAUSE OF PROMOTION ALLOWING ANY PHONE TO BE TRADED IN (AND WE HAD SOME OLD PHONES)…PLACED ORDER ONLINE, IPHONE 15, 256 …WITH A TRADE-IN OFFER FOR AN IPHONE 4…MAKING THE NEW PHONE “FREE”. 8/14/24 RECEIVED NEW PHONE…NO INSTRUCTIONS OR ANYTHING FOR RETURNING TRADE-IN 8/16/24 WENT TO…
Does Verizon matching an offer that started 10 days after I bought phones
I recently purchased two phones on [purchase date], but I noticed that shortly after, Verizon introduced a promotion offering $1,000 off on the new iPhone 16 Pro. Since my purchase was made just 10 days prior to the start of this promotion, I am reaching out to inquire if it would be possible to match this offer or apply a…
Teaching discount and cell and home internet bundle
I am a school teacher and a loyal verizion customer. When I discovered the discount for teachers for 4 lines for around 25 a month the each and discounted home wifi i got so excited because my children are teenagers now and need their own lines for me to ensure they are safe wherever they may be and my husband had been on…
iPhone 16 Upgrade Deal ($999.99) Validity
I recently upgraded two phones using the iPhone 16 upgrade up to $999.99 credit with valid trade-in promotion, and in essence I received two iPhone 16‘s for basically free over 36 months. I am looking to upgrade my son‘s line for Christmas to the iPhone 16, but need to wait a little closer until Christmas because I do not…
$200 gift card popup offer
I was presented and accepted a $200 gift card offer via a popup while on the official VZW site during the checkout process of my phone upgrade. After checking out, I did not receive any codes or documentation. I attempted to reach out to customer service and was told that the offer does not apply to me. PLEASE HELP. I feel…
Promotions for long time customers
I think it’s important to know, that we, long time customers, are not valued in any way, especially if there’re holders of older, less profitable service plans. I’ve only ever upgraded my phones about every 4 years or so and todays goal was no different. I started at the local Verizon store on Wayne avenue in Chambersburg…
Free Apple TV 4K
Does anyone know where to get information on the free Apple TV 4K when you sign up. I just got new service with the promo for the Apple TV 4K and now that I’m all set up and active I can’t find any info on when I’ll receive it. Thanks!
Verizon Home Wifi Rebate
To begin: I am a 21-year Verizon customer. This past September I upgraded two of the phones on my account in a local Verizon store. At the time Verizon was promoting the Home Internet. (Signs up all over the store.). For every new Home Internet, there was a $200 gift card. I made the purchase and installed the home…
3 months waiting for gift card. It is an incorrect business practice.
Hello, I speak Spanish. I have had no response for 3 months about a Verizon gift card for $200. I see that it is a common company practice to ignore promotions. It is unfortunate because this serves as bait for new clients and to establish a legal contract. In an era of technology where all the information is available,…
$200 rebate for new line
I have purchase online a new phone new line for my daughter and it says i would get a rebate of $200. Upto this day i did not receive an email for the rebate code to claim, on my receipt i have until nov 28 to claim, i called verizon and they said it would take 60days after activation to receive the email. I am worried…
Why do I have to lose perks in order to get a good deal?
I saw an advertisement for a free iPad and free Apple Watch for upgrading your phone to iPhone 16. As I've been wanting to upgrade for a while now, I decided to ask a customer service rep to hook me up with that deal. They wanted to change my current plan to Unlimited Ultimate or something and I asked if I would still keep…
$200 Verizon Gift Card Says Invalid
After adding a new line to my account, I was mailed a $200 giftcard with the new cell phone. Tried to pay the bill with the brand new gift card but it says it’s invalid with every attempt. Spent over 4 hours on the phone with 2 different phone calls and each time I was promised to receive an email with a digital giftcard…
Used cell phone auction
I want used phone auction link version
Did not get advertised discount
Hello r Earlier this year I signed up for fios after ACP ended thinking I would get 6 months at $0. I immediately qualified for verizon forward after. Since then I have contacted verizon trying to adjust my bill I signed up for the Fios 300 Mbps internet as a new customer and qualified for verizon forward. The last rep…
Promo
We got 5 new phones in July and an Ipad. 3 Iphones and 2 Samsungs. Upgraded plans to get $800+ off the phones and a free Ipad. We were hesitant to do the Ipad because we really didn't need a service plan on it but the deal was $10 a month for the plan for 3 years and the iPad would be free with the phone plan upgrade. So…
TL;DR: Verizon franchise stores using unethical business practices and false advertising while Verizon doesn’t uphold any protections for customers
A little less than a week ago my family, who has been with Verizon for 30+ years (shoutout to Bell Atlantic), heard from another family member, and later saw advertised on TV, that Verizon was running a promotion for existing customers where they could upgrade their phones to the newest available iPhone for free depending…
$200.00 gift card
We switched from AT&T to Verizon on 9/6/2024. It has been nothing but a HUGE hassle and I have MAJOR regrets. First, our numbers were not ported correctly and it took us MULTIPLE calls and hours on each to get services ported. So while our service was “active” and billed we still had to use AT&T. We paid 256.00 down, I…
False gift card advertisement - $200 Verizon gift card
"After checkout, redeem your reward via your Notifications on the My Verizon app or vzw.com/myverizon. Your $200 Verizon Gift Card will be sent via email within 8 weeks after receipt of claim to the submitted email address." I have searched the website and not found how to redeem this. It seems like this may have been…
Promotions
I'm a new customer to verizon and when I signed up I was offered a promotion of $200 gift card. It clearly states on my receipt that my promotion was applied and I have until November 7th to redeem it but after activation and speaking to multiple representatives no one seems to be able to help me with the redemption. I…
Cancelled Order
On 10/21 I spoke with Sales rep Kevin near Wilmington, NC and setup 4 new lines and a tablet line. Kevin was very nice and helpful and is excellent at his job. During the process the fraud team intervened for reasons unknown. After a lengthy delay where they took an hour to send an email to verify my identity, the fraud…
International calling snafu with Verizon plans
I called spoke to Verizon about costs for international calls. He said to switch to the higher plan for the month I was gone and my plan would return to the plan I was on when I returned. Today my bill was $15 more and I was told it was a computer glitch so I could not get my original plan price. They are crediting the $15…
Can’t redeem Free Fire TV offer
I received my offer to redeem my Free 65” Amazon Fire TV. The tile just takes me to Amazon’s website where I enter the given code at checkout. Amazon says the code is invalid. Please advise.
Agent
I called on June 27th and talked to customer support agent. I told her I disliked my watch and wanted to send it back or figure out a way to cancel it. She said that "since you have been a loyal customer for 13 years" Verizon will wave the $143.28 you still owe on the watch and cancel the monthly plan. I was so greatful…
Rebate from Tmobile
I just brought three line over from mobile and was trying to redeem rebate for $200 but no rebate code was provided on receipt. Can someone help
Can’t Redeem Gift Card
On September 16, 2024 I added a new line of service to my account and purchased an iPhone 16 Pro. Part of the reason I did this is because I got an offer for a $200 Verizon Gift card with this order. Well, the offer shows up on my receipt and says “Redeem by November 15, 2024”, but I have no idea how to redeem anything to…
$200 rebate
Recently added a line, the receipt shows I have a $200 rebate but it does not give me a code, can’t find anywhere on the app to get the code to activate.
200 dollar gift car and cant redeem it
i just became a new customer and i got the iphone 16 pro max and it got the best service they offered, and i was over the moon when they say offered me a 200 dollar gift card, well when i went to redeem it the link didnt work. Im very annoyed with this. m.vzm.com/rebatenotification