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$300 gift card
I purchased 2 iPhones and switched carriers to Verizon Wireless and am supposed to be eligible for a $300 Verizon gift card. How do I go about applying for this offer?
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Free TV
Hello, I upgraded my line and activated my device over a month ago but never received an email or anything about redeeming the TV for the black friday promo offer I used. I have also checked for the TV redemption tile under my account, but it's not there. What do I need to do to get the TV?
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25 YEAR CUSTOMER
I first purchased a cell phone in 1999. It was a local service as Verizon didn't exist. Then in 2000 Verizon took over my local carrier. For 25 years I have been a Verizon customer. Recently they decided my free promotional phone would no longer be free. So they started charging me $33/month, $1,000 total for the…
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Adding a new line
I’d like to add a business line to my account, but I would like to take advantage of the promo and get the new phone for my existing line. Is that possible? So basically what I wanna do is get the new line added on my old Apple and then the new Apple be For my already existing line. Is that possible or will the promo code…
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Rebates
Switcher rebate is never paid. After multiple attempts with countless reps my switcher rebate was never honored and I'm told several different reasons why I wasn't eligible, none of which are accurate. Ordered my phones and service at Christmas with a Verizon rep over the phone (since the website wouldn't let me purchase…
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Promotion
Rating:* 1/5 stars I'm writing to express my extreme disappointment and frustration with Verizon Wireless's handling of a promotion I qualified for in December 2024. I purchased two new S24 phones and was promised a free 55-75" TV as part of a promotional offer. Despite being told repeatedly that I would receive the TV, it…
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iPhone 16 “On Us” Promo Not Working at Checkout
I got an offer from Verizon that says: “Upgrade and get iPhone 16 on us — Save $830 on the iPhone 16 Series on Any Plan.” Sounds great—but when I go to upgrade, the discount isn’t applying at checkout. I’ve tried it on both the app and the website while logged into my account (the one that got the offer), and still…
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Am I the only one?
Am I the only one that's had this experience? I’ve repeatedly been misled—both over the phone (on recorded lines) and in-person—by Verizon sales and customer service representatives regarding mobile plans. They’ve promised things like: * “Free phone with trade-in” * “Completely free phone with a new line” * “Free iPad with…
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“Free iPad” promotion
This has been hands down the worst experience I’ve ever had with Verizon—and that’s saying a lot after nearly 8 years as a loyal customer. I went into a Verizon store to upgrade my iPhone and was pitched a "loyalty promotion" for a free iPad. The sales associate explicitly told me the device and the line would be…
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How to Get $200 gift card promotion
Hi, We have joined Verizon family in the beginning of the last month. We have purchased 4 new smartphones with 4 new lines. We have ported in 2 lines and 2 temporary numbers are disabled as we ported in the numbers. I have created 4 tickets to get $200 gift card for each lines. However, I don't see any positive response.…
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Nurse or medical discount
So I recently applied for the nurse discount and was approved so when my bill said 55 dollars higher than last bill i was confused. Well I guess I had a promo on my line in thr exact amount of the nurse discount 25 bucks and they took off the 25 from my account and charged it back. Twice. I also am eligible for the…
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$200 visa gift card?
I was supposed to get a $200 visa gift card in 8 weeks, if I finished setting up my new account. That was February 2, 2025 Here we are now May 21,2025 and nada when I inquire they claim to know nothing about any gift card!!!! I FEEL THEY USE IT TO GET PEOPLE TO SIGN UP THEN NEVER HAVE THEY FOLLOWED THROUGH
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Promotional credit
I visited a Verizon store two weeks ago to sign up for two new phones lines with two new phones (iPhone 16 Pros). The promotional credit should have been $27.77 per bill per month over 36 months. When I got the first bill, the deal was for much less than promised ($18 promo credit per month). I was able to get the promo…
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$200 Gift Card with new line
I was told to use the link for the rebate once the new line/phone was activated. It still doesn't work after inputting the promo code and purchase date. "Promo Code with the Order/Purchase date can’t be found. Please check your information and try again."
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300$ Gift Card
I switched to Verizon from T-Mobile and was promised a $300 gift card as part of the offer. I’ve activated my line and everything’s working fine, but I don’t see any info about the gift card when I log into my Verizon account. Can someone help me figure out what I need to do to claim it?
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Payoff phone from previous carrier
Where can I find information on how to submit the rebate to pay off device from previous carrier. I place an order and the sale person did take information from my previous carrier. He told me to go home and submit the rebate however I can't find any information on it. Please PN me for how to do it. Thank you.
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$200 gift card promotion
When I was looking for a new cell phone carrier 03/2025 I went on the Verizon site and was checking prices. A promo popped up for a $200 gift card if I started a new contract that day. Which I did. I started 5 new lines. I have not gotten any info about this gift card and this was the only reason I followed through and…
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When $200 gift card become available?
I ported my phone numbers from T-Mobile to Verizon on April 26, 2025, as part of the recent iPhone ProMax promotional offer. At the time, I was told that a $200 gift card would be sent to my email address as part of this promotion. As of today, nearly a month has passed, and I have not yet received any communication…
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Samsung TV off for switching to Verizon Internet- Disappeared
I switched to Verizon 5G home internet on April 27, 2025, before the April 30th cut off. . I was promised a 43 inch smart tv. I had a tile on my Verizon app that said Samsung TV 43"... Redeem on June 27th. I signed in on that day and the tile was gone, no email want sent. This is frustrating! Verizon is impossible to get…
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$200 e-gift card
So I never got my $200 e-gift card after I purchased a new phone and new iPad. I searched my emails and my Verizon app and still nothing. Anyone having this issue?
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Verizon 200 gift card
I recently ported in 3 lines to Verizon with the help of online sales agent and they told me I only qualify for one gift card, but I was able to apply one gift card promotion for each line added when I’m doing it myself. So frustrated Verizon is not treating its customers honestly, maybe it’s not a wise choice to port in.…
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First Responder Discount
Why is it not clear what plans are eligible for the discount? When I try to chat with a Verizon rep it tells me that I need to call. When I attempt to call it will then send me a link to chat? Verizon needs to step up with their customer service and stop with the promotions for adding lines.
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Never recieve 300$ visa gift card
Team, After mutilple times talk to customers service regarding to 300$ visa gift card that I suppose to recieve when I switch to verizon, Imit go back to the circle that. Create the ticket call them back then nothing solve out. I switch to verizon since Dec 2025. Anykne please help . What can I do
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Customer Service
Disappointed in Verizon not honoring their rebate. We have had four Verizon lines for years and recently rolled over another line from AT& T under their rebate incentive program. In addition, we upgraded one of the existing lines and bought a new phone. Long story short, the process was very complicated and we left the…
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Never received BOGO credit for iPhone 15
I purchased an iPhone 15 in Dec 2023 as part of a BOGO promotion. I just found out last week that I’ve not recieved any of the monthly credits for the BOGO promotion , and have been paying for both devices for 16 months. Verizon reps are unable or unwilling to process the refund of the 16 payments I’ve made on a “free”…
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Verizon gift card issue
I was promised two cards when i got + 2 new lines and guess what. I chatted with them, made everything l. Have all of the required screenshots and still nothing.
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Ray Ban Meta Rebate
I signed up for 5g home plus and have spoken with multiple agents about redeeming the offer. The last agent I spoke to said she added it to my account but I don’t see it at all. Could I get some help with this??
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Question About Verizon’s Current Offer: Free Phone + $300 Gift Card for Switchers
I’m looking to open a new account and noticed this banner on the Verizon website: "Everyone can get a free phone on us! Plus, switchers receive an additional $300 gift card. Online only. Applies in cart. Limited time offer." Details Get a $300 Verizon e-Gift Card on us, when you complete the smartphone purchase from your…
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Unable to redeem Samsung TV offer
Unable to redeem offer, unable to find the SAMSUNG TV TILE that every Verizon Employee repeats every time
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$200 eGift card promotion for new line
I was sent 2 separate text messages one on November 7, 2024 and one on November 10, 2024 stating that if I added a new line and smartphone to my account that I would receive a $200 eGift card.On November 12, 2024 I completed my online purchase with a sales representative over the phone following a coversation with a chat…