-
Slow speeds on Jetpack
I have a jetpack for home internet, a MiFi 7730L, and the New Verizon Unlimited plan. Right after my monthly reset I am able to get max download speeds of up to 1.5Mb/s. We are in an area that should have full 4G coverage but I rarely get more than 2-3 bars. After I reach the 15Gb limit for the month I am supposed to have…
-
Hot spot jetpack, if I have an unlimited plan will it cover the Hotspot
will I have unlimited data on HOTSPOT ?
-
Plan
I believe i am on an old, truly unlimited plans, whereas we pay 110 for plan. 20 bucks additional for every other device. But they buffer and delay my jetpack which is also a number in plan!!! That is wrong, isn't it? Why does my phone get unlimited data, where my jet pack only gets 15 gigs.
-
wifi device deletion
Can I delewte devices no longer bein g used without a complete reset?
-
5510L jetpack dropped internet
My 5510L Jetpack constantly drops the internet when I'm streaming on my TV. WIFI is fine.
-
Re: No service at home
I have almost zero service at home and I live in Takoma Park, a heavily populated suburb of DC. It is INFURIATING to not be able to text, load sites, post to Instagram- any phone related activity you can think of takes forever. Even writing this message. Why am I paying for a service that doesn’t even work when I’m at home…
-
Ellipses Jetpack
How do I access my check pack I’ve done it I eve before but I had to use numbers instead of the my.jetpack.com
-
Smart Hub disconnecting
I have a Smart Hub at a remote home location. I have only the data, no voice. It is used to occasionally check a security camera. Twice recently, after leaving the location, three or four days later, the camera can't be accessed. When returning to the location, the hub needs to be rebooted in order to restablish the…
-
Why doesn't my jetpack start automatically?
I purchased this hotspot to run in a greenhouse. There are several sensors sending data via the hotspot. If the power goes out and the hotspot battery dies, when power is restored the hotspot does not automatically restart. I must manually press the power button on the hotspot. Of course if I am not there then no data can…
-
MHS900L Reboots for no reason
I upgraded in December of 2018, and I am having issues with my Jetpack MHS900L. It's happened off and on since I bought it, but now it's getting out of control. Several times during the day, it reboots for no apparent reason. Sometimes, I'm in the middle of streaming, othertimes, it is just sitting there with no load. Here…
-
Why Does My Ellipsis 10 Tablet Keep Shutting Down?
I'm wondering if somebody [Removed] the power management code. It acts as if there is no battery, and stays on (I think) when it's plugged in. Mine only started doing this a week ago, so I'm thinking it's a recent update. Used to stay up for hours at a time without any problem. inappropriate content removed as required by…
-
Pepwave on international plan
I have a Pepwave BR1 hosting a LTE or WIFI network in my camper. I also have 2 iPhones and and iPad on my plan. Before leaving for Alaska I called Verizon to assure that everything would work in Canada. Two days across the border and I get a $50 roaming charge for the BR1. After two very frustrating conversations with…
-
Can I use my Verizon Jetpack® 4G LTE Mobile Hotspot MiFi6620L in Sweden?
Can I use my Verizon Jetpack® 4G LTE Mobile Hotspot MiFi6620L while I am traveling in Sweden? Thanks!!
-
How do I change the password on my jetpack?
Wondering how to change the admin password?
-
Issues with data speed
This past weekend I contacted Verizon concerning how slow the data upload and download had gotten on my phone and computer. (I use a jetpack for my internet) I've had this service for about six years now so I have an idea when things are not working quite right. When speed tests on the both the phone and computer start…
-
Where Can I Find My Messages On The Ellipsis Jetpack Homepage?
I want to know where to find the 2 messages located to the right of my message icon the my Ellipsis jetpack homepage. Will your answer on the community page? Thanks for your time.
-
Verizon cancelled my order for Unlimited Data & Jetpack-Plan retired-Ver. REFUSES to honor my purch.
My order on 5/18/19 for a Jetpack with the Unlimited Data Plan was CANCELLED by VERIZON... AFTER the plan had been retired!!! Now, the NRB (Network Resolutions Dept.) REFUSES to honor my order!!! Telesales placed the order again & said after I receive the Jetpack, call back & they would contact Prepaid for my Unlimited…
-
Pre Paid Plan Change When Assured It Wouldn't
Okay ready, Here we go; I owned an Ellipsis JETPACK on a prepaid plan for approximately 5 years now. With that device starting to show it's looks in age and performance i opted to go to the Verizon Store and purchase a new one .......... here is where the fun begins........ While purchasing my new device (MiFi 8800L) for…
-
How can I get my screen replaced?
My ellipses by Verizon has a cracked screen how can I get it replaced
-
Jetpack 4G LTE
For years I've had no problem with service. In the last week or so service keeps stopping. I have to power down and then on again to get it to work. It happens often, like several times per hour. What is going on? Will this be the norm now? If so I will have to get a different service. Thanks
-
How do I connect my IP security camera to my Jetpack and access it remotely ?
I Have been trying to figure out how to connect to my home security camera remotely through my 4G LTE Jetpack. My camera connects wirelessly to my Jetpack. I use Verizon on my iPhone 6s, and could connect through my router. I read that you can purchase a static IP for $500, but would that work ?
-
Why Can't I Connect My Jetpack To My Camera System?
Hi, I have a security camera system I'm trying to access remotely. I'm using a DDNS service to keep track of the internet provider IP address. I do see in the AC791L "about" menu that the Verizon side of the Jetpack has a 100.x.x.x address. However, my camera system (a Lorex) is able to register an IP address of…
-
hot spot no internet
comp shows connected but hot spot shows no internet connection
-
tracfone on Verizon's network and Verizon network extendor`
We have a registered and active Verizon network extendor, which works fine for our Verizon phones. . We also have users in our house using Tracfone's that run on Verizon's network. Shouldn't the network extnendor work for them as well? Is there something that needs to be done so it would work?
-
Suspicious phone call received today in PHX . AZ from [phone number removed per Verizon Terms of Service] telling account was suspended
Hi, Did anyone get a phone call from the above number telling them their numer is suspended by Verizon??!
-
Does your mifi jetpack work right without a battery
-
Looking connection
My jet pack and phones keep loosing connection sitting still
-
Jet Pack
Can I connect a router to my jet pack ?
-
How does Smarthub work?
Is there any similar product available now like the SmartHub? A cellular based smart home device? I see you have the Arlo Go camera that is cell based, why not a hub that can run other devices as well?
-
UDP and TCP settings
I am going to a festival and want to setup a tent with steamvr. I don't know if I need ip address for the sever or for the pc running the vr games. I think I need step by step help https://support.steampowered.com/kb_article.php?ref=8571-GLVN-8711 Here is the link to what ports I need open