Mobile Devices (Archive)
Samsung 4G LTE Network Extender 2
I can not get my Samsung 4G LTE Network Extender 2 to connet to the Verizon Network. The screen on the device reads: "Connecting to the Verizon Network (Step 8a of 14)" And then nothing happens.
Does Ellipsis Jetpack function as a portable Wi-Fi?
Does Ellipsis Jetpack function as a portable Wi-Fi? It looks like my data usage goes up when I use it.
How long can I leave my prepaid jetpack 5510l inactive
I want to use it for a month or two and then maybe not use it again for six months or more. I understand the data allowance expires in 30 days and does not roll over (which sucks.) I'm wondering how long can I leave it inactive before I buy more data?
Auto power on 8800l hotspot
I am trying to find out if there is a way to have the hotspot (HS) automatically start when it get external power. We have a mobile service and laptops in the cars. We have hotspots for the laptops to connect to. We like to leave the HS plugged into the car and when the car starts and provide power to the device it will…
Data Boost for my Jetpack
I bought 5g of data boost two days ago, I confirmed the purchase, but go no response from Verizon. And I got no "data boost". It's for my jetpack. (btw) So, today I decided to try again, and same end result. I cannot get in touch with Verizon using Chat, let's face it, sitting there waiting for a response past 10 minutes…
Jetpack
My jetpack is not connecting to my devices
When i "Add to homepage" on a webpage it goes thru the steps but it doesnt add the shortcut...Help!
Since the Add to homepage functionality from the menu on a webpage doesn't work, how can I add a webpage to my home screen? I want to be able to access frequently use websites from my homepage. thanks
Verizon Mifi Jetpack
In the last few months, my Verizon hotspot has started blinking off. It will be working just fine, then suddenly power off and then automatically start back up. This is exceedingly frustrating. I have visited at least two Verizon stores and have tried at least three different hotspot jetpacks. We have tried a new battery.…
Jetpack
Can’t find the jetpack home page. Help!
universal charging with jetpack 6620
I just want to know if my JetPack needs to be powered on to use it to charge another device, or will it charge even if it's turned off? Also, will I be given any indication that it's charging another device? e.g., some icon on the screen lights up or changes pattern or something? Thanks.
Poor internet and phone service
Who in Verizon do I contact to complain about poor internet service and phone connectivity service in my area and discuss what can be done to fix the problem by installing additional towers. I live in a red political county and am a blue politically. My neighbors and I don't agree on much, but one thing we do agree on and…
Mifi 6620l wont charge or turn on
I let a freind use it it worked fine when he brought it back it wouldn't charge or turn on tryed the reset button
Go unlimited
I have the unlimited plan. How much hotspot does this give me?
Slow speeds on Jetpack
I have a jetpack for home internet, a MiFi 7730L, and the New Verizon Unlimited plan. Right after my monthly reset I am able to get max download speeds of up to 1.5Mb/s. We are in an area that should have full 4G coverage but I rarely get more than 2-3 bars. After I reach the 15Gb limit for the month I am supposed to have…
Hot spot jetpack, if I have an unlimited plan will it cover the Hotspot
will I have unlimited data on HOTSPOT ?
Plan
I believe i am on an old, truly unlimited plans, whereas we pay 110 for plan. 20 bucks additional for every other device. But they buffer and delay my jetpack which is also a number in plan!!! That is wrong, isn't it? Why does my phone get unlimited data, where my jet pack only gets 15 gigs.
wifi device deletion
Can I delewte devices no longer bein g used without a complete reset?
5510L jetpack dropped internet
My 5510L Jetpack constantly drops the internet when I'm streaming on my TV. WIFI is fine.
Re: No service at home
I have almost zero service at home and I live in Takoma Park, a heavily populated suburb of DC. It is INFURIATING to not be able to text, load sites, post to Instagram- any phone related activity you can think of takes forever. Even writing this message. Why am I paying for a service that doesn’t even work when I’m at home…
Ellipses Jetpack
How do I access my check pack I’ve done it I eve before but I had to use numbers instead of the my.jetpack.com
Smart Hub disconnecting
I have a Smart Hub at a remote home location. I have only the data, no voice. It is used to occasionally check a security camera. Twice recently, after leaving the location, three or four days later, the camera can't be accessed. When returning to the location, the hub needs to be rebooted in order to restablish the…
Why doesn't my jetpack start automatically?
I purchased this hotspot to run in a greenhouse. There are several sensors sending data via the hotspot. If the power goes out and the hotspot battery dies, when power is restored the hotspot does not automatically restart. I must manually press the power button on the hotspot. Of course if I am not there then no data can…
MHS900L Reboots for no reason
I upgraded in December of 2018, and I am having issues with my Jetpack MHS900L. It's happened off and on since I bought it, but now it's getting out of control. Several times during the day, it reboots for no apparent reason. Sometimes, I'm in the middle of streaming, othertimes, it is just sitting there with no load. Here…
Why Does My Ellipsis 10 Tablet Keep Shutting Down?
I'm wondering if somebody [Removed] the power management code. It acts as if there is no battery, and stays on (I think) when it's plugged in. Mine only started doing this a week ago, so I'm thinking it's a recent update. Used to stay up for hours at a time without any problem. inappropriate content removed as required by…
Pepwave on international plan
I have a Pepwave BR1 hosting a LTE or WIFI network in my camper. I also have 2 iPhones and and iPad on my plan. Before leaving for Alaska I called Verizon to assure that everything would work in Canada. Two days across the border and I get a $50 roaming charge for the BR1. After two very frustrating conversations with…
Can I use my Verizon Jetpack® 4G LTE Mobile Hotspot MiFi6620L in Sweden?
Can I use my Verizon Jetpack® 4G LTE Mobile Hotspot MiFi6620L while I am traveling in Sweden? Thanks!!
How do I change the password on my jetpack?
Wondering how to change the admin password?
Issues with data speed
This past weekend I contacted Verizon concerning how slow the data upload and download had gotten on my phone and computer. (I use a jetpack for my internet) I've had this service for about six years now so I have an idea when things are not working quite right. When speed tests on the both the phone and computer start…
Where Can I Find My Messages On The Ellipsis Jetpack Homepage?
I want to know where to find the 2 messages located to the right of my message icon the my Ellipsis jetpack homepage. Will your answer on the community page? Thanks for your time.
Verizon cancelled my order for Unlimited Data & Jetpack-Plan retired-Ver. REFUSES to honor my purch.
My order on 5/18/19 for a Jetpack with the Unlimited Data Plan was CANCELLED by VERIZON... AFTER the plan had been retired!!! Now, the NRB (Network Resolutions Dept.) REFUSES to honor my order!!! Telesales placed the order again & said after I receive the Jetpack, call back & they would contact Prepaid for my Unlimited…