Mobile Devices (Archive)
Problem With Ellipsis Jetpack firmware update
I am trying to do the update firmware for the Ellipsis Jetpack. I am having difficulty finding the wifi connection. I have plugged to jetpack in to my desktop computer and my cable router. I am getting an error message that the jet pack is not being recognized, Please advise the next step to take
Why won't my Ellipsis 8 turn on?
The Ellipsis 8 shows that it's charged at 100% but it still won't turn on. I tried to uninstall apps from my computer but the apps don't have "uninstall" as an option. How to do delete/uninstall apps from my computer? Or, what other methods can I use to get my Ellipsis 8 to turn on?
Does anyone know how to transfer apps to the SD card on this device?
I installed a 64GB SD card and I am trying to move the apps to the SD Card. The application manager in settings won't let me.
security code for a new laptop
where do I find the securitycode
Can I Reset My Password Without Doing A Reset To My Ellipsis 8?
Can i reset the password without doing a soft reset to my Ellipsis 8 HD?
How Do I Reset The Password On My Ellipsis 8 Tablet?
how do I reset the password on my Ellipsis 8hd tablet?
How long does it take to charge the battery in the Ellipsis 10?
Why Won't My Ellipsis 7 Charge?
Jan 2017 - I am suddenly having the same problem - but it is on my wife's Elipse AND mine also. Either not charging (current problem) or maxing out at 62% (in recent weeks). The charge icon shows the lightning bolt but nothing apparently happening. Both were on the charger over night. Was there a recent push update that…
Elipsis 10 photos not loading correctly.
I have an ellipsis 10. The problem I'm having is with the downloaded photos, both in my email and in any site I go to. When the photos download it looks like they are just a ghost. Put another way, it looks like the negative image of the photograph that should be there. I brought the device to a Verizon store and a text…
Critical update for Jetpack MHS800L - NOT AVAILABLE-try again later???
Tried to download the critical update - after the down load completed - message it got was "download cancelled" - then I tried again - "software not available try again later"? What the heck - I can't spend all day trying to download software that should have been automatic if it was critical. Guess they want us to buy…
How Do I Use My SD Card In My Ellipsis 8?
I was wondering what else I need to do after installing a 32 SD card into my ellipsis 8. I have really enjoyed my tablet, and have never had any problems at all, and now have more memory. But need to know how to use it.
Safety mode with MiFi device after shared data limit is reached like on my phone, or will I be billed for additional data?
Hello, I am a university student and I bought a MiFi device and I am sure its going to be VERY useful for being able to get out there more and do my studies at more locations. I updated my plan today to the 12GB shared plan, with the safety mode and keeping of unused data. I have the understanding that once the 12GB is…
Can I remotely view a camera with a static IP address?
I purchased a static IP from Verizon but now I have a few more questions. Currently have a MIFI (MHS815L), this router does not support port forwarding I definitely need something that will do the port forwarding and support a hard wired ethernet connection from the DVR. What device do I need to purchase to install the SIM…
Why does Gin Rummy Plus Freeze up on this tablet?
Gin Rummy Plus starts up it shuffle's the cards deals them out then you can do nothing. You cannot even get out of the game without shutting the tablet down and turning it back on.
Can I view my camera system through port forwarding with an ellipsis mhs815l?
I'm trying to view a remote camera system hooked to a verizon mhs815l Ellipsis but it is not working. The Camera DVR uses dyndns to update and port 80 to view. I tried putting the local IP of the DVR in the DMZ setting with no luck. Any help would be appreciated.
what do I need to do? My ellipsis 8 tablet won't update
Hi- I'm not a tekkie... I saw on a post that someone else's tablet wouldn't update, and I saw the response that it wouldn't update over wifi. My tablet repeatedly tells me it can't connect with the server... Does that mean I need to connect it via USB to my Mac? Thanks for your help- Donna
what is the security key
when I try to connect to the internet it ask for a security key. Where is this security key.
Network Extender Problems (Samsung 3G Network Extender)
The previous phones on my account were the iPhone 6 and iPhone 6 Plus. I had no problems with the network extender functning as advertised. However, I recently upgraded these two phones to iPhone 7 plus. Now my Network extender will not connect with my iPhones unless I turn "OFF" "enable LTE" in settings/cellular settings.…
Video playback problem with my Elipsis 8.
I recently bought two Elipsis 8 and one of them is having some problems with video playback. Whenever I try to watch a video on Youtube or on Facebook it plays for about a second or two then the video goes straight to the end. This only seems to be happening on one of the tablets. Is it a defective tablet or are there…
Ellipsie Jetpack
Does my Elipsie Jetpack use additional data? Besides my phone plan?
Why Won't Certain Websites Load?
We have used a Verizon Wireless MiFi Jetpack for years for our home internet service. We recently added a 'cantena' and router for the installed Verzon Wireless Internet. We currently have both wifi's active. As of yesterday, I am unable to access certain websites through our new router-based wifi. Namely Nest.com,…
Jetpack Updates
I am attempting to update my Jetpack with the new software. The Jetpack is connected to my desktop (USb). My desktop does not recognize the connection to the Jetpack, so I am unable to install the required update. What could be the issue and how can I resolve it?
Lost device connection on MiFi
I accidentally deleted my device from my MiFi. My device shows my MiFi, but won't connect anymore. How do I get the MiFi to allow my device to connect again?
How Can I Stop The Ellipsis 8 From Restarting?
I recently started using my Ellipsis 8 to Miracast. I have had the device for use in a gym solely to check members in. I have had it for about 9-10 months and I have never seen it restart. I leave it on all the time. So for nearly a year it has remained on and I can't recall ever seeing it restart. I can't recall ever…
Is it possible to remotely use Webcam to take a screenshot?
We have a vacation home and would like to install a cam for an occasional snapshot; streaming not required. There is no computer at that location, but we can leave a Verizon Jetpack hotspot there. Is it possible where, from a different location, I could connect to the camera through the hotspot and obtain a current…
new software download
how do i download new software if i get the message 'no device found'?
why do i have to upgrade the software for the ellipsis jetpack when i dont even use it
why do i have to upgrade the software for the ellipsis jetpack when i dont even use it?
Why does the Bluetooth shut off?
I have a bluetooth keyboard (Edge) and the bluetooth radio on the Elipsis consistantly shuts off. The keyboard is charged as is the tablet. Theyare paired and will connect, but the radio turns off after approximately 3 minutess. It has shut off twice during this session of typeing. When reconnected, Google Play opens to a…
Does the Jetpack MiFi 6620L support band 2 on XLTE?
Anyone know if the Jetpack 6620L supports band 2 on XLTE?
Upgrade my software
How do I upgrade the software on my 800L jetpack using a Mac computer. The instructions are only for a PC.