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Dead Zone
Hello. I live in Tualatin (97062) and consistently get 1-2 bars of service where I live. Where I work, it’s so bad that I can’t even use my phone properly. This is incredibly frustrating.
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data
poor internet speed my 3g speed was better than what i have now
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Accused of fraud, is there any recourse?
I recently tried to purchase an new phone , plan, and home internet package. Once the order was complete and I had received the delivery confirmation I realized that the shipping address had been entered incorrectly. Once this was realized , I reached back out to customer service for a resolution. They offered two options,…
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No outgoing calls . Added international plan to go overseas. Now I'm stuck without any outgoing calls and can't get a hold.of verizon
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network
I have no service available & of course I cannot login because I can't receive the verification code. I had service yesterday & now suddenly this morning I have none. I have another person on my plan & I cannot contact them It looks like I'm not the only one experiencing this. What is going on?
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Harassment by Customer Service
Been dealing with a 2 months phone set up nightmare with Verizon. None of the reps are able to fix the issue which is frustrating, after a recent call ( 2/25/23) I received a “how did we do text” , so I responded with a (1 - not satisfied ). A few minutes later I received a harassing text from the rep. This is unacceptable…
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ATT is putting in a Cell tower in the 92567 area. What about Verizon
I have nearly 4 acres of land. Put in several applications for a Verizon tower but no response. Our location has very poor service. ATT is planting a tower right across from me.
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Internet Gone
I'm in the Cleveland Ohio area and my internet connection (5G or below) is non-existent. My device has been unable to do anything off of wifi for about 24 hours, yet Verizon reports no issues. Anyone have any tips?!?
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unauthorized device logged in
This morning I received a text from Verizon Alert. an unrecognized devise logged into my account on October 23, 2023 at 8:48 AMPDT near Newington, Ct. It was not me. I followed and contacted the website shown
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LG Velvet no Internet
LG Velvet phone. After restarting my phone yesterday I suddenly can't connect to Utube, anything using duckduckgo, Facebook etc. I can text and call and shows I have 4glte with several bars. Pulled sim card, restart multiple times, nothing?!!!!!!!!! What to try???!!
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Porting my number
We are starting to regret in our choice of Verizon. It’s almost one week when we decided to choose this carrier. There was no for new customer and we chose an unlimited plan. So what we have: internet is poor, even not alway 5g in the city. And however our payment is higher than it was with previous carrier, we still can’t…
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International Travel Plan
If I sign up for the international monthly plan and I travel to Spain. If someone from the U.S. calls me, do I have to pay for the call do is it included?
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Formal complaint: failure to unlock phone to port number twice!
Despite 5 hours of my life I will never get back, 20 employees, countless departments, and a supervisor assuring me it would get fixed, I get this response to a ticket that was placed two separate times. Your request to have your device unlocked has been reviewed. Unfortunately, your device is not eligible to be unlocked…
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Dropped calls in Denver
Has anyone else had this problem in the Denver area? Dropped calls in Denver area Has anyone else had this problem in the Denver area…this is been going on for two months… Verizon has changed everything possible including a new Sim card and nothing has helped. I get dropped calls constantly… Wi-Fi is fine, FaceTime is…
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SOS Mode
So, over the past few months, my iPhone has went into SOS mode several times, which is driving me up the wall. I’ve contacted Verizon about this and they assure me that it’s a connectivity issue. I kept saying it’s because my phone was paid off since I never had that problem until a couple weeks after the phone was paid…
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Cell signal is poor to SOS which is no signal
I got my new iPhone 15 Pro Max last September and switched from T-Mobile. Since then I experiencing reception issues that I didn’t have before. Most of my workplace I have only 1 bar or “SOS” in Arlington VA area. I’m at home now and have 1 bar while I’m typing this. How can we boost the signal?
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Turn off 5G!
I find it absolutely **bleep** that I am now forced to run 5G on my Samsung S21! Allentown, PA area has garbage 5G service, less then 1 bar, yet I was running at 5 bars with 4G. Verizon turned off the ability to switch to lower modes.
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Data outage since Friday in Orange CA 92869
We've gone from an average of 120mbps to less than 1mbps the last three days. This has been verified on multiple devices , and multiple locations within the zip code above. Does anyone know when service will be back to normal?
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Customer Service
I have spent over 4HOURS confirming a payment made last week to my account. The people in the Third World call center have directed me to four places (none of which remotely had anything to do with my issue). And everyone uses the same line, "I know I can help you, just give me a chance". Then I start the whole story again…
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No default voicemail recording option
I no longer have a default system recording that plays as my voicemail recording. It is silence instead before it starts recording a message. In my voicemail settings both in the Phone app and by dialing *86, the only option is to record a custom greeting. “Default” is greyed out in the Phone app. I’m using an iPhone 14…
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No Service
My daughter is unable to access any apps when she is inside her school. Yes, I know you are going to say that the school blocks things and I’m sure they do. However, she does not go on the wifi and her phone will show 3-4 bars and she can’t load any app or website besides iMessage. We have done everything . Reset…
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Terrible cell service
I live in northern Illinois & have had Verizon for over 15 years. This year has been terrible cell service. Dropped calls, cannot send picture texts, etc. I recently picked up a Verizon hotspot device & I have no problem streaming movies at all on my tv or tablet. Why would my phone have such an issue. It’s getting so bad,…
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Internet not w4
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Complaint
I live in Washington state and want to send an email or letter to my Verizon regional director. What is the individual's name and address?
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How can I REALLY report poor coverage?
I have tried reporting a service outage for our area. Prior to 3g being discontinued, I would receive decent 3G and LTE. Once 3g was discontinued, we have ZERO coverage in our area. Customer service calls take FOREVER, and I receive a report that "all is well" with our coverage. The coverage map shows full LTE coverage for…
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Signal
I have a new iPhone 12. I normally get full bar reception. Lately it has gone down to SOS at times this even happens in my home where I normally have good reception. I have reset the phone many times but it doesn’t seem to help.
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Multi device protection plan vs multi device mobile protection
What is the difference? They both cost $60. Mobile protection appears to include in the cost 4-20 devices where device protection appears to include 3 with a fee for each additional device covered. When I called customer service they told me mobile protect is like $29 per line on the unlimited which would be double the…
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iPhone 13 keeps going into SOS
My phone keeps going into SOS mode, it’s been going on for months now and it’s quite annoying. I’m about ready to change providers.
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SOS mode no connection —- help
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utah
Has anyone in Northern Utah been having issues with service going out constantly the past few weeks?