-
Could not make any calls w/Travel Pass
Got TP for Germany/Ireland. Copied dialing instructions direct from Verizon site. Was able to use data for GPS driving directions but was unsuccessful in making any calls! Even had others try (that use Verizon TP) and still wouldn't work. Luckily was in many places with wifi so used that to send text messages but would…
-
Mobile Hotspot Problems
I recently purchased a new sim card and Verizon service, with the intention of using my hotspot for work. The plan is said to include it, but when I try to turn it on, it tells me I need to subscribe to it. I've tried rebooting the phone, resetting network settings, and it still says I do not have the feature. What should…
-
Prepaid
How to change line on family share plan to own prepaid line
-
I cant make call after changing my number
I changed my number and now I can't make call
-
South Africa Travel iPhone XR 128 gig
My daughter will be heading to South Africa to study abroad for 4 months. We don't want additional charges. What settings do I need to change on the phone to ensure that we are not being charged at all? Is turning on Airplane Mode enough? She is still interested in texting and possibly calling. We've heard she could do…
-
Why does my current balance no longer show up on my prepaid phone?
I just switched from a Samsung flip phone to the LG Cosmos. Now the balance will not update on the home screen. When I called into Verizon they tell me that they do not offer that feature anymore. I find this hard to believe as it was working fine until just 2 weeks ago. So, does anyone have any idea of what is going on?…
-
Apple Watch series 4
Will I incur international charges if I wear my apple series 4 watch while traveling abroad?. If so , how do I set it to turn cellar data off
-
Technical Support
My Technical Support is in Spanish. How do I get it to speak English?
-
international calls
While I am traveling in NZ with monthly international plan, can people in the US call me using my US phone number in their contacts?
-
Germany - Current Coverage
Headed to Germany for 4 months - what should I know about verizon coverage and additional charges? Info listed in search is 2 years old and things change so quickly I wanted to make sure I have the most up to date info. Thank you
-
Prepaid in Canada for a month
Is there a monthly prepaid rate for phone use in Canada?
-
Lost phone in lake
I was paddling a 30 mile day yesterday and my phone fell out of my side pocket around the side of the canoe and fell into the bottum of a lake. Now I've broke a few phones last couple months been running guided canoe trips in MN it happens but I've always had the sim card so can I go to the verizon store buy a phone and…
-
Travel to Canada
Im traveling to Canada and my unlimited plan includes calls to Canada and Mexico. Does that mean that while in Canada I don't get charged for calls made and received from both US and Canada numbers? What about data usage, Do I get charged as well? Do I have to get a separate plan or something??? Thanks!
-
Can I take an inactive iPhone to Spain?
Hi, I'm so confused and could use some help. I leave in a couple of weeks for a semester in Spain. My father offered his old iPhone 7 that is no longer active (he finished paying it off a year or so ago). Can I take this phone to Spain and insert one of their sim cards in it? Seems to me Verizon should have unlocked it…
-
Zip Code Error
I have spent literally HOURS today trying to pay for my non-contract/pre-paid phone service online for the 1st time. (Have only had the service for 1 month.) Have gone through 3 different "chat" sessions during which I had to regurgitate the same information and consume the same "advice" & suggesions. All 3 of the csr's…
-
Turning off TravelPass text notification
A family member is in Europe and using TravelPass. I keep getting text messages at 4:00 a.m. saying travel pass has been activated. I know they can be turned off, but does anyone know how?
-
Verizon Prepaid Promotion SIM Kit With FREE 2nd Month Of Service
I have purchased a Verizon Prepaid Promotion SIM Kit from eBay. The promotion is "Activate on a $40 Plan and get the second month free! Or activate on any plan $40 or higher and receive a $40 credit on your second month." After receving the sim and activing a new prepaid account with $40 plan, Will Verizon still honor this…
-
Travelpass questions
If family in US calls us in Europe when we have Travelpass, does it count as international calling, or would it be free according to our current Verizon plans.
-
reduce data usage while traveling in Africa
I will be traveling to Zambia for 2 weeks. I plan to purchase a travel plan but want to limit my data usage while away. I will be using my S10 for photos and emergency calls only. I will turn on wifi when available but it will be limited and slow. Plan to use airplane mode most of the time. What settings can I use to stop…
-
travel to canada
can I text while in canada on my contract plan
-
Canada
Traveling in Canada and said yes to travelpass but I seem to always have no service after first day. Frustrating
-
charges
If I use my Iphone as a camera only while travelling in Europe....without a travel plan, will I be charged for any random INCOMING texts or calls or data charges
-
Why Is Prepaid So Sloowwww??
Moved from Straight Talk to Verizon prepaid thinking big red would be better. Wrong!! In a higher density area it takes forever to load webpages - like a minute or more each. That's completely unusable. Completely intolerable. Straight Talk was so much better. I'm trying ATT. Really disappointed in V prepaid. Really lame.
-
Texting internationally while in US
My friend moved to Germany and now has a German number. Is texting included in my plan from the US to Germany? I have the "new verizon plan Large 8GB" plan.
-
1.99 plan
i have to 1.99 plan when verizon ends 3g service can i get a 4g flip and still use $1.99 a day plan or will i have to get $30 plan and new 4g phone?
-
Why does my SIM card not work for calling Canada?
I bought a SIM card enabling me to phone in Canada. Why does it not work?
-
How does TravelPass work?
Would it be possible to explain the ins and outs of using this service. I am in a Travel Pass country and have turned it on on the Verizon Website. Main questions all assume data is turned OFF. 1: I have data turned off but emails are coming in. Does this trigger daily charge? 2: If I receive a text message does this…
-
Mexico & Canada Talk, Text & Data Included
I have "Go Unlimited" plan with "Mexico & Canada Talk, Text & Data Included". Is there any additional fee incurred when I use my phone for any Talk, Text, or Data when I travel to Mexico or Canada?
-
Lost prepaid autopay phone in october .........
september I paid the $50.00 amonth unlimited on my prepaid phone..........in october I lost the phone and called the customer service number......I told the rep that I had lost the phone and did not want to continue with autopay until I found it.......she said to not pay the october or november bill and the autopay would…
-
Carry International 24-Hour Pass, but being charged moving country to country
Sometimes I travel back and forth entering and exiting countries the same day . I get a text each time for a new 24 hr. Pass isn’t this pass good for 24hrs. Period in Europe or am I being charged for separate pass in same day for different countries such as France and London.