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Hi, I have two lines currently on Verizon Prepaid. If I would like to change from prepaid to postpaid unlimited play more plan, will I be eligible for BYOD promotion and get $500 credit per line? So far, what I found online were quite mixed and outdated.
I purchased a month of the international plan for my trip to India and my phone isn’t working when not connected to internet. I tried calling +1 (908) 559-4899 and it said the service center is closed, but everywhere online says it is supposed to be open 24/7. What are the actual hours? How can I get my phone working
My prepaid plan has just expired and I cannot add funds to my account. First, the card that I've always used on this account, which has plenty of available funds, and which I used just last month to pay is not working. I changed absolutely nothing and suddenly the website and app says the zip code is incorrect! And when I…
I have been a Verizon prepaid customer for well over a decade. I was automatically switched over to the $5/month plan in August 2021 without consultation or warning. At no point were terms for this plan made available. I've made my peace with the change in plan, but I'm trying to find out if my account balance still…
It is time to shine a light on Verizon’s prepaid *****. Using my case as an example: I am a long-term prepaid customer. During the past 12 months, I accumulated over three months’ worth of advanced payments in the account when I discovered my account had been suspended due to insufficient funds. What happened to the three…
Hello! I’m looking to activate an iPhone 14 Pro that I purchased through Apple. I currently have an iPhone X and the automatic transfer/activation did not work. I called a support number but it only gave me an automated process for either 3G or 4G devices with SIM cards. Is there a support number for activating devices…
Hello, I paid for the next month of service on my prepaid account despite great difficulty getting through the Try Again Later errors. I assumed that the server issues were temporary, and gamely cleared my cache, tried several browsers, and reinstalled the app. Finally, on November 5th, the LAST day of my plan, I was able…
I am unable to place calls to USA from China. I have travel pass for China. My data and text are working. I can also make local outgoing calls in China. But I cannot make any outgoing calls starting with +1, including Verizon customer support. It always says cannot make outgoing call when call barring is on. I have already…
Would welcome suggestions. TravelPass would be $10/day, so $130. Thank you
Can't top up my balance because I have this message in the app. Interestingly, yesterday it was "Wrong ZIP code" when I tried to make a payment. Verizon, what's wrong with you? Don't you need your clients anymore?