Mobile Plans (Archive)
Switched from postpaid to prepaid, unable to access My Verizon
Switched from postpaid to prepaid this a.m. (kept the same number). Unable to access account via phone number as it says disconnected (I do have service), unable to re-register as I get an error message. Calls to customer support are a nightmare of endless looping where eventually I get the canned "sorry you are having…
Do I Need An International Plan To Text People In Canada?
Question is above. Do I have to sign up for an international plan just to send texts to Canada? I am in the US. Thanks.
Will My Broken Phone Be Eligible For Trade-Ins?
If my verizon prepaid phone is broken and i no longer have it can i still qualify for the trade in deals
If I sign up for an international plan for 2 months do I pay the $40.00 per month charge in addition to my regular monthly charge of just the $40.00?
If I sign up for an international plan for 2 months do I pay the $40.00 per month charge in addition to my regular monthly charge of just the $40.00?
Error Message when attempting to download ringtone on my Android
Every time I try to download a ringtone on my LG G Vista, I keep getting an error message "204". I am a prepaid customer and don't understand why I keep getting this message. It also takes out the cost for the ringtone but I am not able to download it. Art
How Does The International Travel 100 Plan Work?
?Under the International 100 plan, is the 100 messages, etc per day or per month? Also, can a plan be shared by two phones?
Can I Transfer From A Prepaid Plan To Just Purchasing Minutes?
i just bought a Verizon flip-phone (I know, I know, but not all of us can afford a smartphone). I think I may have locked myself into a Prepaid Plan, but what I really wanted was the ability to just buy minutes every 3 mos. or so. I thought I was doing that last evening, charging $30 to my cc, but I'm now getting a message…
PMT date and balance not updating after recharge on LG Accolade
Downstream a day, still not showing correct info. Is this going to catch up with the recharge? thanks, Gary [Removed] Personal information removed as required by the Verizon Wireless Terms of Service Message edited by Verizon Moderator
Not getting the 3GB cap I was promised
I switched to a prepaid plan and was told I would get 3GB per month, but it shows only 2. I also looked for a chat or even phone number to call about this, but found none on the Web site.
How do I get a Prepay Smart Phone?
Need a Prepay Smart phone without data, don't need internet, only text and talk on phone.
which comes 1st, activation of new device or change of plan?
I have a current verizon prepaid account, and just bought a new device. I also want to change/update my plan. Do I activate the phone first or change my plan first, in order to only pay my monthly fee once?
Paying bill
I'm trying to add a debit card to my account but it said I exceeded the maximum number of credit card entries. I tried calling and using My Verizon app. Can you help me please??!!
Where can I view my data usage while traveling?
I have a limited amount of cellular data available on my plan Where can I track my usage? So far I have kept my phone on airplane mode all of the ti and just use as a wifi device in the hotels
Can I get my old number it's only been a day
Can I get my old number back I just changed to a new number and now I need my old number back
Moto G4 on Verizon Prepaid?
Has anyone had success activating a Moto G4 on Verizon Prepaid service? I was thinking about getting the G4 to replace my Moto E that I am currently using with the $45/month prepaid plan. I was hoping to find out if I would be able to get this activated before I make the purchase. Thanks!
prepaid vs contract
My contract is going to expire next month and when I look at the options, it looks like I can get a much better deal with a prepaid plan over a contract. That seems weird. So, why would I sign up for a contract, that has the access fee and the mobile hotspot additional fee, which adds about $30 to a monthly cost - that…
How do I dial an International call?
I am in Kingston Jamaica and, when attempting to call, keep getting the response "mobile network not available." Do I need to do something I need to do besides dial the US number?
refill card
lmaoo this sounds stupid but i bought a refill card yesterday and didnt know what to do so i just bought 3gb since i was out. my plan costs $45 and it renews on the 12th. what happens now
Is it possible to recover text messages lost between prepaid payments?
I have an LG smartphone running android, and Im on a prepaid Verizon plan, Once a month, when my plan expires, i have to call #PMT to make a payment, which is not a problem and I prefer it that way. The problem is if I happen to receive an SMS message between the time my payment expires and when I call to make a payment, I…
Why Did I Already Run Out Of Data On My Prepaid Phone?
I Buy A Verizon Phone Card, From Walmart. I Have 1Gb For Data.Unlimited Talk Text, But Every Month I Run Out Of Data. And Then I Have 15 Days With No Data. I Had A Net Ten Never Ran Out Of Data. To Me Phone Is Useless Without Data. I Constantly Running Out Of Data Before I Need To Purchase A New Card. I Am Not On No…
PUK code for iPhone SE
My phone sim is somehow locked and requires a PUK codes. I contacted customer service multiple times and received a message saying "my call cannot be transferred at this time" I also reached out on twitter and was told to call customer service. I'm tired of this game. What is the PUK code?
Why can't I get money from my card on my account?
I put 45.00 on a rechargeable card. When I enter the pin, it says the card has already been redeemed. How can I get my money on my account
Are minutes used for both outgoing and incoming calls?
My wife is oversees and added international minutes to our plan. Do the minutes apply only to her outgoing calls or do calls made to the phone count as well? Thanks
When will my international plan expire?
Hi Because I've signed up for an international data/calling plan while I'm in Italy -- arriving in Venice 10/13 (+7 GMT) and leaving Rome 11/12 (+7 GMT) -- the one month expiration date falls at a weird time. Home base is in Seattle, and the nine-hour time difference on the date the plan expires creates some confusion. The…
Page is not currently available
Ever time I go to order a new cell phone online on a pre paid plan I get "Page is not currently available". This seem to happen when I went of contract. Why can't I order a phone online with a pre paid plan? This happens ever time I select up upgrade on the order page.
Why can't I send an international text?
I have been trying to text friends in Europe but nothing is going through. I have free texting on the phone but...what am I doing wrong?
How do I switch devices while retaining my balance and number?
So I recently bought a used phone off of Amazon, and I want to use this device to replace my current one. Is there a way to keep my balance, number contacts and messages on my old phone and transfer them to the one I bought? For reference, the device I bought is the LG Extravert and the one I currently have is the LG…
I want to add international $10/day Travel Pass for 3 days! How do I?
How do I?
Prepaid account recently closed
My prepaid account just went out on the 22nd, I have to renew my plan,Of september 2016. My ex reset all my security Information, can i reset all that online if i have to add minutes to my account?
HD Voice Coming to Prepaid
Prepaid customers will have access to HD Voice starting September 25: http://www.droid-life.com/2016/09/23/verizon-prepaid-hd-voice/#more-191767 Prepaid customers get crystal clear sound, Wi-Fi and video calls on America’s largest HD Voice network, Verizon | About …