Mobile Plans (Archive)
Issue Setting up prepaid plan
Hello all, I've been having some issues setting up a prepaid plan on a BYOD activation. I started using the activation site and while I was on the "Customer Information" tab my home internet connection was lost, causing me to loose my progress. I proceeded to restart the process, how ever i couldn't get past the picking a…
i just upgraded from prepaid/basic phone to prepaid/smart phone. when my phone arrives in the mail, can i immediately switch my old number to it, or do i have to wait for my basic plan to expire?
i just ordered a prepaid smartphone (moto e), and am upgrading from prepaid basic. can i immediately switch my old number to my new phone when i receive it in the mail? or do i have to wait until my basic plan expires before i can move my number?
I bought a refurb Iphone 4s to replace my Iphone 4 on my prepaid account.
How do I keep my old number and add the month's plan I had to buy with the phone.
Is Verizon Cloud available on prepaid plans?
Is the Verizon Cloud available with prepaid plans?
Can I use my Galaxy S3 on Verizon?
I have a Verizon branded S3 that was used on my Straight Talk account and I was curious if it could ever be used on Verizon again.
Still says 1GB data after activating auto pay
A big reason I chose verizon prepaid is because of 2gb 4g data. however after activatinfg auto pay feature it still says 1gb data in my account.
Can I purchase a device with unused pre-paid minutes?
I have a large dollar amount (> $100) of unused minutes and would like to upgrade my device to some flavor of smartphone. Can these dollars (which Verizon already has!) be used to purchase a new device? Thnx.
CAN I BRING A NET TEN PHONE TO MY VERIZON EXISTING NUMBER AND LINE?
BRING A NET TEN PHONE TO MY VERIZON EXISTING NUMBER AND LINE
prepaid phone plan problem
i have a prepaid moto g and i was on the unlimited talk, text and 500 mb of data and i was look on the prepaid section of the site and noticed that there was a new plan that has unlimited talk, text and 1gb of data. so i logged on to my account and switched to it that plan. and now im out of service and its is saying that…
Error 97
I have the $45 All Set Plan on the LG optimus zone 2 and whenever I send texts to non Verizon customers I get an error code 97 service not available. I was able to text for a day or two now I can only text Verizon customers yet I can receive texts from everyone. Is there any way to fix this
a prepaid phone and selecting its area code?
Hi all, I plan to get a Verizon Samsung Gusto 3 (no contract, prepaid phone). Can I take this phone to a Verizon store and get an area code of my choice for it? Thanks!
HTC Droid DNA from Postpaid to Prepaid is it possible?
I have an HTC Droid DNA and would like to change it from Postpaid to Prepaid (already off contract). I spoke to 2 Verizon reps one stated that my phone is not compatible with the prepaid plans the other said that i could. So what is it? It would be nice if you could list out the phones that can be on the Allset plans and…
What is the activation fee for a prepaid smartphone plan?
Hi, I am currently a customer whose contract is expired. I want to move to a prepaid smartphone plan but before I do, I was wondering what the activation fee is as of now? Is it different if you are a new customer vs an old one?
Prepaid - Pay as you go clarification
Hi Everyone, My parents are looking to replace their current prepaid phone, but looking to replace with a plan similar to what they were using before (one that they only have to pay when they use the phone & no daily fee's just to have the phone) I am looking at the "Pay as you go plans" Daily PlansPer…
Hotspot 4s
I have a pre-paid plan. I have Moto G phone. I had no problem setting the phone as a hotspot and connecting. Today I got my IPhone 4s and changed my account from the Moto to the Iphone. I can set the 4s as hotspot and connect my computer to the phone but only have "limited" access so not getting to the internet. So is…
prepay online
added $45 on credit card for prepaid plan monthly fee a week before expiration and it automatically gave me $20 in extra data and $25 in credit. This is the first time I tried to refill, what's up with that. I now have like 6gb of data that i'll never use and my account expires in a week.
Suspending a service
Hello, I had to go out of the country for a family emergency on December 14th. That day I tried to suspend my prepaid account by calling but apparently it did not go through. It worked for my mom who also has a prepaid verizon wireless phone. If you look on my account, you will see that my phone has no activity from the…
Ongoing issue - "You will be charged $0.99 for 24-hours of internet access." on plan with unlimited mobile web
I have had a $35/month prepaid plan with a basic phone for a couple of years now. This includes: Anytime Minutes500Mobile-to-Mobile CallingNot IncludedText MessagingUnlimitedPicture MessagingUnlimitedPlan DataUnlimited However recently whenever I try to access the Mobile Web I receive a page that states "You will be…
If I bought a prepaid Verizon smartphone at Walmart, could I use it to replace a phone on my account that has run out of insurance claims?
My husband needs a new phone since I recently shattered his screen, however we are out of insurance claims on the phone so we cant replace it through that method. If I get an upgrade, I would have to change plans as my current plan is no longer offered. This is something I don't want to do. So if I outright buy a prepaid…
What is going on?
I'm set up for autopay and everymonth it is unable to process. I log onto my verizon and it says it's unable to process, I call to make the payment and it says they are having technical difficulties. What is going on?
What must one do to activate an unlocked iPhone 5 with a prepaid plan?
I am planning on buying an unlocked iPhone 5 and activating it with a prepaid plan, but I don't know how and if that would work. Does anyone know?
problems with prepaid phone
Purchased a Samsung Gusto Prepaid Verizon phone the beginning of July. Have been pretty much satisfied with the phone itself, but having trouble dialing a number, from my contact list, then being told to enter the full ten digit number again. This is very irritating, but doesn't do that, when I'm in the Green Bay area.…
Hotspot in Allset Plans
The new Allset plans allow for Mobile Hotspots with compatible device. According to Motorola, the Moto G is compatible. When I look under Setting - More I see no entries for Wireless Tethering or Hotspot. How do I take advantage of the Mobile Hotspot on the Moto G under the new prepaid plans>
If I have a prepaid smartphone, can I add it to my plan?
I have a prepaid smartphone, but don't have a card. I already have a plan with verizon. If I added data, and upgraded from a basic phone to a smart phone on my line, could I use the prepaid smartphone on my line? In addition, how much would a 1 or 2 gig data package cost?
How do I import my backed up contacts to my prepaid device?
Just got a prepaid Luge. How do I import my backed up contacts from my regular verizon cell phone?
Can I send a picture or video message over wi-fi on a prepaid plan?
Can a picture / video text msg ever be sent via wifi only connection under any condition with the stock text mesaging app? Pre-Paid is the scenario with an unlocked Android phone. The plan is the $45 unlimited talk and text. This would be a case where the data plan has already been exhausted as well. Someone is telling me…
Moto G Prepaid Phone Question
I am very interested in getting the Moto G by Motorola as my next phone. I have always had contract phones so switching to a no contract phone is new to me. On the Moto G page it says "This phone may only be used with Verizon Wireless Prepaid service for the first 6 months after activation." I'm a bit confused on what this…
How do I use my Initial Airtime on an Iphone 4?
I recently recieved an Iphone 4 for Christmas. When the phone was purchased from the Verizon website a $45 initial airtime was bought with it. The phone is not allowing me to use this airtime and is trying to make me pay for more airtime. How can I use the airtime that was purchased with the phone?
Why does my device say I am roaming?
So I got my phone for Christmas and activated it and now it says voice roaming... It won't make or receive any calls. I called but they said it can't be fixed... Looks like a waste of money and I'm going to have to go to a different carrier!
How do I delete voice mail on my prepaid device?
Getting all junk voicemail messages. Do you know a way to delete the vm without paying $.20 to access each vm via my cell phone (prepaid plan)? This is an emergency phone and all vm is junk. On-line My Verizon does not have delete ability yet.