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Verizon Dollars Balance Not Showing Anywhere
I got a Verizon VISA card in June and have been earning Verizon Dollars through that (about $400 so far). However, the dollars do not seem to be coming through to the myVerizon app. I have been told by Verizon support that this should be available in Verizon Up under a link named “Use Your Verizon Dollars”. That link is…
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Verizon in CT
I have stopped in to a few VZ stores and asked for the terms of my $5 a month program. The people in the stores have no idea what are the terms. Any way PURA or a regulator in CT can force them to disclose the terms of the $5 a month program?
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Cannot Pay with Verizon Prepaid Cards
I am on Verizon Prepaid plan. I was able to use Verizon Prepaid cards to load my my account since I ported over. Then about 2 cycles ago, I was attempting to load a prepaid card, but lost track of which one I had used. I had tried a few, but they were used. The problem is I then got an error message saying I exceeded the…
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Does 5G work with all plans?
Does 5G work with all plans? I just had a support representative tell me that since I'm on an older plan that I would have to upgrade to a newer plan in order to use 5G and not have issues with my service.
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Price for unlimited phone plans
I find it odd that Verizon would offer new people plans for 40$ where I am paying 80 per line and I don’t qualify for the lower rate that they are offering new coustmers for 3 years. Especially when spectrum is offering 29.99 a line AT&T is offering 34.56 a line and T-Mobile 34 a line for unlimited 5g and Hulu and Disney…
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Can't log into Data Only plan, it requires text message with verification code, but can't receive texts on data only plans
I signed up for a Data Only plan and have a SIM card in my MOFI. It works great for WiFi in my RV, but ... when I try to log into My Verizon account, thru web browser or the app, it wants to verify it is me by sending a text message associated with the phone number on the SIM card. BUT, a hotspot like the MOFI can't…
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Brand New Verizon Iphone XS Max is Locked? How do I Unlock?
I recently purchased a brand new Verizon Iphone XS Max on ebay in an unopened fully sealed box. I was under the assumption the phone was already unlocked (as previous Iphones from Verizon had been). Unfortunately, the phone is locked and will not accept my T Mobile SIM card to activate... I called Verizon who verified that…
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Can't make phone calls or accept voicemails
Hello, I have a Samsung Galaxy A01 prepaid Verizon phone. I recently added data using a prepaid card on the 3rd of January. However, I have been unable to make phone calls or check my voicemail. Instead my phone immediately takes me to automated customer service when I try to make a phone call. When people try to call me…
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Can I get 4G LTE on a prepaid plan?
I've had verizon prepaid for a few months now. My previous phone got dropped and cracked the screen pretty bad, rendering it unusable. I ordered a new phone which turned out to be a 4G LTE phone (Motorola Droid 4). Not knowing at the time that it needed a micro SIM card in order to work at all. My question is, can I use…
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Post Paid to Prepaid- lost all service
Yesterday afternoon we went from post paid to prepaid accounts within Verizon. Phones (iPhone 12s) and phone numbers remained the same, phones are paid for, accounts in good status with autopay. This morning we realized that we can't make or receive phone calls even while on wifi (I am able to contact *661 but no 10 digit…
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Access APN settings
I am traveling to the UK in a couple of months and wish to use a local providers SIM for the duration of my trip. I am aware that my S7 Edge is globally unlocked from the factory. What I need is to know how to fix the APN settings on this phone. They are greyed out in the menus and not accessible. From EVERYTHING I've…
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Verizon is no longer supporting 4GLTE phones?
I have a n HTC 4G LTE phone and was never noticed about Verizon no longer supporting these phones. Now I have no phone service and cannot afford a new phone at this time. Usually Verizon sends out a text or an email regarding the change. I received no notice. I will be able to buy a new phone in a couple of weeks, but for…
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My Disney+ Bundle is being held hostage by Verizon
I got a Verizon plan that added the Disney Bundle as a perk. I did as instructed by the website and sure enough Verizon took over paying my account. However, it did not honor the "No Ads" add-on on my account. So, I followed directions per the website to remove the Verizon perk, add the add-on on Hulu, then reactivate the…
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Unlocked phone not unlocked
My Verizon TCL 10 5G UW phone that I bought previously owned is unlocked. Verizon told me it was and should be good to go on any other network. However, that's not the case. I insert any other carrier SIM and after a brief period of actually working properly (about 1-5 minutes), it says it cannot be activated on another…
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No Service For 8 Days
On Wednesday, November 30th, both lines on my account lost service in and around my house. The devices are iPhone 12 Pro and iPhone 14 Pro. Service is restored if I go approximately 1-2 miles away from my house. I have had Verizon for two years and never had any issues at my house until the 30th. I have spent multiple…
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Keep Beyond unlimited?
Looking to lower my bill. Currently have 4 lines at $50 a month with autopay and paperless credits plus taxes with Beyond Unlimited. Looks like some new plans are $45 a month, so would save $20 across 4 lines. Will I be losing or gaining anything by switching? Seems like they’re always trying to push you out of the older…
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4G phone use on a 5G plan
Are there any issues with using a new unlocked Motorola 4G phone purchased thru Amazon on the 5G play more unlimited plan?
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is 4 lines needed to get $25.00 plan
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Message+ web version does not load
Your webpage for Message+ does not load. A verizon page/frame with the general verizon header menu does show. But the body shows nothing but 3 flashing dots, no matter how long i let it run. I’m using Windows, Chrome. Tried the link in Edge but got the same result.
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Verizon not honoring unlock policy on back of box?
6/11/2020 - Purchased from BestBuy a Verizon Prepaid - Apple iPhone 6s Plus [4G Phone-in-a-Box] * Grey sticker that came on the back of the box packaging that reads: {{VERIZON | In order to partially offset the subsidy Verizon provides to make this phone more affordable to its service customers, this phone may only be used…
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does the 22g limit apply to each device on an unlimited plan?
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Message+ date/time stamp missing
My outgoing and incoming SMS messages do not have dates and/or time stamps. How do I get Message+ to consistently date and time stamp every message...incoming or outgoing?
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my devices
where can i see all my lines of phone numbers in verizen account?
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Disney+ ESPN+ bundle not working
I subscribe to Disney+ bundle, and I am unable to watch ESPN. When I try to log in, it will refer me to the activate link, and when I put in the code, it requests that I submit the service provider. There are no options for the Disney+ bundle, or Verizon Wireless as the service providers. HELP!
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Discrimination
Verizon didn't accept my ID. The ID is issued by CITY HALL of Philadelphia PA. I don't understand why this company is so unfriendly to the immigrants. I don't wish this company anything good.
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Switch account yo prepaid
My husband is on a prepaid plan and its is less expensive for same coverage. How do i go about accomplishing this for my service?
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4G LTE Network Extender 2
Will the 4G LTE Network Extender 2 work with the Google FIber internet?
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How do I change my Verizon primary account number to a new number on the same account?
I am the owner and manager of my Verizon account (I pay the bills), but the original phone number I setup as the primary account number now belongs to my son. I have a new phone and number and need to transfer the account to my new number. How exactly do I change my Verizon primary account phone number to my new phone…
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TravelPass (Call Barring) not working in India
I am unable to place calls to USA from India. I have travel pass for India. My data and text are working. I can also make local outgoing calls in India. But I cannot make any outgoing calls starting with +1, including Verizon customer support. It always says cannot make outgoing call when call barring is on. I have already…
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I need to get a Sims card for a phone