Fios TV
Alexa, HomeKit and or Google Assistant & Fios TV
Does anyone know how to get Alexa, HomeKit and or Google Assistant to change channels on the new Android TV based Fios TV system? I have the Fios skill enabled for Alexa and have added my LG TV to the LG ThinQ app. I can turn the TV on and off, which tells me the various ‘helpers’ are communicating with the TV. I cannot…
cnn sound cuts out every few minutes
This week in the Boston area with Fios I have had CNN cut the sound out every 5 or 10 mins . This only seems to happen on this station and not sure why . After searching on the forum I noticed this has been mentioned in the past a few years ago on these forums . I am not sure what its going on with this . Have any others…
not supported error message
All of a sudden my TV started displaying a message " Not Supported" . We have tried changing the HDMI cable, Unplugged the router, the TV and the Verizon Fios box. Occassionally the TV will come on for various amounts of time- an hour, a day, sometimes even 2 days. But than it will start acting up and the screen will black…
Unable to access HGTV Go or Fox Sports apps on my smart TV, provider sign in fails
When I attempt to sign in to an app on my smart TV using the provider sign on, the authentication fails. I have attempted this on two different TV sets (LG and Samsung, if it matters). I am able to select FIOS from the provider list and input my credentials. When I do so, I get an error. Please advise.
My set top box is stuck trying to reset.
Verizon, My set top box is stuck trying to reset. I get two green lights, A red and green light. Then two white lights and it all starts over again, I have called four times and every time your automated system tries to transfer me to an Agent you hang up on me. I am stuck and cannot get help past your automated bots that…
tv.verizon.com - poor resolution on Windows 10 PC
I have been with Verizon for 20 years and currently have Basic HD Fios TV and Gigabit Internet. In the morning while eating breakfast, I enjoy watching Fox News (ch 618) on a desktop computer. The resolution looks like 480p (SD) instead of HD. My computer displays 1080p just fine and other sources like YouTube and many,…
Amazon Echo Show + Verizon Fios Setup – Anyone Using It for Smart Home or TV Control?
I have researched smart displays lately because I’m planning to add one to my home. The Amazon Echo Show seems like a good fit due to its Alexa support, touchscreen features, and smart home compatibility. Since I already use Verizon Fios for both internet and TV, I wanted to ask if anyone here is using an Echo Show in…
VMS not Available
I have without TV for 2 days now after spending hours on the phone with Verizon support. Your support people are terrible. They sit at their console and direct me a 86 year old msn to do all the work to troubleshoot the VMS not available problem. They still could not fix it. Now I have to wait 2 more days for a service…
Food Network pixelation
Is anyone else having issues with Food Network channel pixelating? All other channels work fine except that one Thanks
Set top box dead
My Fios set top box has gone completely dead. Spent two hours on the phone a few weeks ago reporting problems with it going out sporadically, but when finally reached someone to test it, it had started working. Has been going out many times per day since, but has come back and I didn’t want to invest more time. Now is…
No Exit Button on Remote
Why is there no dedicated exit button on the remote. Do I really have to use the back button to get back to live TV? To make it worse you literally have to go back through every screen. Is there an option for a different remote? Not having an exit button doesn’t make sense.
Cancel series recording
I am trying to cancel future recordings of some series. I have tried the following: Home> My DVR > Scheduled> Select program I want to cancel> Cancel> Yes as well as: Home> My DVR > Scheduled> Select program I want to cancel> Options > Cancel Recording >Yes as well as: Home> My DVR > Scheduled> Select program I want to…
Picture and Sound Don’t Match
We recently got the new Fios TV+ boxes, VMS and router (not by choice) and it has been awful. It's constantly glitchy, the picture and sound is constantly mismatched , and frequently our DVR won’t load what’s recorded. It is disappointing to me how bad this experience has been. We’ve already tried a new box and even…
HDMI Splitter and HDMI-to-Coax Adapter
My TV service was upgraded from coax reception to Wi-Fi , consisting of a G3100 router, a Video Media Server and Fios TV+ devices connected to 2 TVs with HDMI cables. I want to connect a third TV which is a 35-year old analog set that has coax input. My plan is to use 1) an HDMI splitter off one of the digital TVs and 2)…
On-Demand Movies Not Showing Original Movie Aspect Ratio
Anytime I watch something on VOD, it looks as if it is SD but it’s not. It’s shrunken to a square. My TVs and box top are 16:9.
Set Top Boxes Freeze
Several months ago, Verizon upgraded our router and (4) set top boxes - model IPC4100. That went smooth and all seems to be working ok. Until recently... Two of the set top boxes are configured to never turn off, however instead they randomly freeze. We'll be watching a program, when all of sudden the video just freezes on…
VMS4100ATV remote control skip function: Do you have it??
I've just received the latest equipment as an upgrade from the old boxes (VMS1100). This issue began with the fact the remote controls were becoming sluggish and not as responsive. So what they've sent is the VMS4100ATV which appears to be so foreign to Verizon, that a general search on the Verizon website turns up not a…
Requests
Can Verizon Fios please add CTV News {Canadian News Network} to it's programming line up ? It's nice to have BBC News, CTV would be appreciated as well. Secondly, I miss the information that was provided by Fios previously. You could get the biographical information of cast members of any program, using the INFO button,…
Legacy upgrade offered for 3 STD Boxes
December 2024 I switched 3 STD Cable boxes to their streaming boxes - I was offered a no change in price “upgrade” plan if I agreed to the switch —with numerous no charge amenities to follow once the billing system properly cycled for awhile (it would be monitored) billing would be locked for at least 2 years the 2 very…
Fios guide
Guide not on tv have done everything and still nothing!
Recordings Showing as Untited
All new recordings are showing up as Untitled. This seems to be a recurring topic over the years. Resetting STB did not work. Anything new on a solution for this
Fios tv+ with own router
I just got the new fios tv+ stream tv to replace my old set top box. I gotwvwrything connected. Paired my remote. Connected to my wifi. But it wont activate. Keeps giving me error code 400. I have my own Google nest hub router, not a verizon router. What do I need to do to get this to work?
Is your TV auto shutting down- here's the solution
If you don't have the Menu button on your remote- go to the Settings icon on your TV- go to Android TV setting- Device Preferences- scroll to Power and Energy and you can adjust the auto shut off timer Hopefully this will save you the 2 hours it took chatting with support to find out how to do this.
List of my Fios TV+ devices?
I just "upgraded" to the new Android TV based TV. I am desperately searching for a list of the new equipment included in my new service, i.e. the name and serial number of the media server and associated minis. I used to be able to find it. Now I can't. Does anyone know where I can access a list of my equipment? Thanks,…
New TV
I recently upgraded to FiOS 2GB internet service. While I was not informed prior to installation, the installation tech informed me that the new service would require I "upgrade" to the latest FiOS TV equipment. Apparently this meant also changing from my prior TV One service to TV+, a derivation of Stream TV. Well I am…
Fios not working
* It would be amazing if someone would help us out. We haven't had tv in 2 days and its impossible to get someone on the phone. I have heard the same hold music over and over and then it hangs up. I pay way too much for this service to have no service!
Fios Repair
A shout out to Joe, he came out and upgraded my mother in laws service upgraded cables removed coax. I wish I had his full name but the service was here in west Newton Mass this morning. He was personable , friendly and professional. Clone this man.
FiosTV+ is only tuning every other station
I have an interesting problem with my one Fios TV+ box. After a brief power outage, I'm only able to tune every other channel. I start at channel 3 and it's able to get every other channel. The others show the troubleshooting screen. I'll try completely resetting it but it was just strange that it started doing that. I…
Channel Linueup Tool Missing Most Channels
The lineup tool https://www.verizon.com/inhome/fiostv/channellineup Is missing most channels. Put in any Philadelphia area zip code like 19380 and look at any lineup. Look at "more fios tv" or "most fios tv". Each show a count of 300 to 400 channels. The list that appears is actually less than 100 channels. Specific…
Sound But No Picture
I have been a Verizon FIOS customer for many years and before that my family was with Verizon's predecessor Bell Telephone since 1948. I turn ed on my brand-new television and had no sound. I changed channels, muted and then unmuted the sound, rebooted the set box twice, and turned the TV on and off three times. Sound came…