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I’m writing to express my disappointment with the misleading promises made by Verizon sales representatives. I recently added four new lines under the Verizon Welcome Unlimited plan. During my call with the agent, I was clearly informed that with four lines and autopay enabled, the monthly cost would be $30 per line. I was…
I bought Unlimited 5plus plan and IPhone 15 pro because they were saying get 65” inch 4k tv on us. But now when I try to claim offer it says offer has expired. If I’m not getting tv then what’s the point of getting unlimited plus plan and New device? Please if anyone from Verizon is reading this help me to claim my offer.
I have been with Verizon FOREVER, well over 20 years. The customer service is definitely not what it used to be! Assistance has been contracted out to a new company in China or Japan (they won't tell you where they are) and they seem to be untrained on the nuances of Verizon's Plans, for example when it comes to…
Hi everyone, I'm an incoming international student moving to the U.S. soon, and I'm exploring my options for mobile service. I'm very interested in Verizon's postpaid plans, especially because they allow you to finance a phone and gradually pay it off through your monthly bill. This setup is ideal for me, as I’d prefer not…
I upgraded two phones on my plan in October 2023, I was told that the following two months I would have one low bill and one high bill. My bills are set to auto pay so I usually just take a peak at the amount and if it's about that amount I don't look any further. As they said I had bills low and high. In December I…
Greetings... Two new Verizon customers (and seniors to boot!), S25 Ultra phones, living in the USA, signed up for "Unlimited Ultimate" plan since we do travel internationally a bit. Phones are tied to Verizon so using a secondary eSIM is not possible until the phones are paid off / unlocked. We've read carefully through…
There's a promotion going on right now where I can sign up for Unlimited plus and get a free iphone 15. When I got the iphone 15 and got the bill online it was for a different promotion, and it stated it was for unlimited ultimate with a $540 credit. So now I'm stuck paying for unlimited ultimate for 3 years instead of…
I am traveling overseas and was planning to upgrade to Unlimited Ultimate to take advantage of the inbuilt international rates in the latter. However, when trying to do this on the website or the app, I am told I will lose my device discounts if I upgrade my plan. Is this real? Also, has anybody had problems doing this and…
Recently, I switched from T-mobile to Verizon with the Unlimited Ultimate plan. However, so far my experience with the service is unsatisfactory. When I noticed that I am not getting 5g service, I called tech support and was told that they would switch me to a nearby 5g tower in 5-7 days. When that did not occur, I called…
Title. My iPhone has 14 months to be paid off. Our plan is 5G Play More with 3 lines. Interested in Unlimited Ultimate.