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Clarification Unlimited Plan with Canada
Taken from my Unlimited Prepaid Plan Details Mexico & Canada talk, text & data Unlimited calls, text and data from Mexico, Canada, Puerto Rico and the US Virgin Islands. 4G or 5G world device required. International data reduced to 3G speeds after 2GB/day. If more than 50% of your talk, text or data usage in a 60-day…
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Share Your Experience
Hello, I am a new Unlimited customer here. Would you please share your experience as far as coverage goes? Thank you, Reilly
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Door to door sales agency
I had my door knocked by Verizon door to door knock sales team. They came with attractive offer which I was not able to refuse and end up signing up wireless service for 2 line I had with different provider. They mentioned that the attractive offer discounts will be applied upon activation of those 2 lines and we will help…
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Weak Signal throughout Seattle Eastside
Just switched to verizon me and 5 other lines in my account. AT most we get 2 bars. This is not just my home but in a lot of areas on the east side redmond, bellevue, sammamish and issaquah. A few of my friends also seeing the same thing 1 bar in a lot of areas with LTE and no 5G Their customer support is just utterly…
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Text messaging number
On my bill we have 4 phones. It says "minutes" as in calls with the amount of minutes used. The other is " text messaging" with a number say, one phone says " 124" the other " 76" another ."227" etc. what does this number mean? And why can't I see the numbers being text or received? I know iMessage doesn't show on bills.…
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Mifi data
I used up my data so I upgraded to a larger data plan, to be effective today but my mifi is still showing my data that was used and has not upgraded. How long does it take?
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Connectivity
I pay for unlimited talk and text so I don’t have to get WIFI. I live in Sidney, OH 45365. I moved here in December. My phone loses service EVERY TEN MINUTES! This is 2024 and unacceptable. I have been a loyal Verizon customer for over 20 years and about ready to switch carriers.
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how to remove verizon from phone
I transferred by line from verizon to google fi. I still see verizon network on my phone. How to ensure my line was deactivated and that I won't be billed anymore?
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My service is horrible, where did my 5G service Go
In the past two days all five of my devices switched to LTE, and now my service is lagging. I have called customer service and tech support numerous times. I keep getting cut off! Idk what the problem is, I rest my phone, done a hard reset and I still do not have 5g service. What can I do next? Perhaps switch carriers. I…
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account
I been with verizon more than 10 years and they sold me anon working iphone 14 plus there insurance gave me non working refurbished phones they change my whole account told me they couldnt do that , raised prices on my bill for better service im still waiting on better service the first time and now the iphone 15 from…
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Beware of International cell service
Traveling in Mexico recently, I was informed that my Verizon plan included unlimited International calling and texting. Three days into my two week trip, Verizon discontinued my cell service until I could provide them with an actual photo of my personal Social Security card! I explained that I did not bring my Social…
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Plan Changed Without Consent
I wanted to buy a new phone and I was told in the Verizon store I cannot get any deals without changing my plan. I decided I rather just buy the phone outright, I tried to buy the Iphone 15 pro max from retail price from the store and was told they can’t even allow that because of my plan, it won’t let them process a…
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Placed an order paid next day shipping and now ordered cancelled
So I’ve had the worst experience so far with Verizon. First I was chatting with someone for over 3 hours and then got transferred at the end and no one knew anything of the conversation I was having prior so I waited until yesterday to place the order and finally got it placed. Paid for next day shipping for two phones and…
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Starting a new line
I would like too start a service plan for my phone
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Verizon Website Chatbox
I am at my wits end. I lost count after reaching just about 15 different agents trying... and not hard enough... to help me and I still either had to come up with my own solution and/or I'm still stuck. No one knew how to look up the four chromebook plus v2 I bought and had active on my account. This past December, I…
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How can you raise prices during a contract?!
I don't understand HOW you can raise prices during a contract?! This has never happened with ALL years with Verizon! If you can raise my plan, then I should be able to CHANGE plans during the contract! This is a terrible business plan and will hurt Verizon who I used to love.
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Ultimate Unlimited - Text failures
I recently switched to Ultimate Unlimited and now cannon receive texts messages from almost any source outside of my contact list. Is there anything I can do?
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Where is my 5G?
I've had a 5g unlimited plan for years on multiple lines. Up until a couple months ago I got a mixture of 5g and 5g uw both at my house and in my neighborhood, often seeing speeds around 300mbps. Now I only get LTE at home and in the majority of the places I travel. Occasionally I'll get 5g uw when I'm more than a mile…
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2024 Price Increase
Verizon raised my prices last year and now another $4.00 a month per phone based on my contracted plan. Is this considered a termination of contract allowing us to just pay off our phones and go to a monthly prepaid service provider without penalty? The costs of all these corporations raising prices is just getting beyond…
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How can I see my text messages on this account
How can I see my text messages on this account
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Verizon admitted they failed and will not correct the failure
I have spent hours and hours probably at least 50 +hours and have been told over and over they were going to correct the problem /issue where they The sales agent blatantly lied when I upgraded from two iPhone 12 Pro Max is to to iPhone 15 Pro maxes they stated when the deal was made, it was a total swap not a sent to me.…
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"Error occured with authentication." when trying to generate Number Transfer PIN
I am attempting to generate a Number Transfer PIN in my online account in order to transfer my mobile number to another service provider. However, when I click Generate PIN, I receive the error message "Error occured with authentication."
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5G Play More Plan Issues
So I found out recently that our 4-line 5G Play More Plan was increasing this month and I wasn't aware we were being pushed towards their new My Plan. I contacted a rep through chat (my first mistake) and he explained our plans were increasing dramatically because we haven't switched to the new myPlan. On top of all that,…
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Slow upload speeds
I currently have the ultimate unlimited plan. My download speeds with three bars of 5GUW today had an average of 97.8Mb while my upload average is 4.3Mb. The upload speeds seem like my old cable internet line. This is severely limiting my VPN connection. Can anything be done?
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Blocking service while outside of the US
I travel from the US to Europe and back frequently and have a European carrier's eSIM in addition to my Verizon pSIM. I want to have all Verizon services blocked while out of the US so when out of the US they only work on WiFi or while using the foreign eSIM. When this is working correctly my iPhone shows the carrier…
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2024 Price Increase
I am not happy about the $4 per line increase!! I've been a customer for over 20 years and it may be time to move to another carrier. I used to have coverage within a 10 mile radius and now I barey have coverage in my own home. I don't see the advantage of 5G unless maybe if a person lives in an urban area. I live in a…
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Trying to Restore Service
I got into a car accident and couldn't work. I was unable to keep my payment promise and understandably got my service disconnected. I am since back to work and just paid the full balance of what I owe. Yet, my service was not restored within an hour. As a matter of fact, my number couldn't even be verified. I am…
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Unlimited Plans Still Charging in Mexico
Hello, My husband and I arrived in Mexico and thought our phones would work here either via travel pass or free since unlimited says it includes Mexico. We are grandfathered into older plans - I have Do More Unlimited and he has 5G Do More. But upon arrival we both got a text indicating we were on a pay as you go plan…
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Text messages on iPhone
There HAS to be some sort of way to see every text message that is received and sent on each line. It makes no sense that iMessage has to be off for the text to be seen on usage. Verizon, yall need to fix this and the time it takes to do it needs to be minimal! I need to see a document of every text received and sent on…
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Bad Service
I don’t know what has happened within the last 2 months but I have had the worst service. I used to have 3 bars now I have 1 bar or it goes to SOS. I use my phone for business and it constantly drops calls. Troubleshooting has been unsuccessful. What’s even worst is other companies are having the same issues so switching…