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Suddenly- My husband's samsung- all are local numbers coming up international instead
I see several posts over the years about this issue but no answers. My husband bought his new samsung in March. No issues and we took it out of the country in March with a verizon international plan, daily $10 etc., and it worked. He came back and all has been well until today. Everytime he makes a call it says…
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Verizon store with no sim card?
My iphone 13 pro max started having a problem with the sim card and indicates that none are inserted (sometimes for an hour and sometimes for a day). I removed the sim card and turned off the phone for 5min (performed this step multiple times) and sometimes that resolves the problem. Other times I reset my network from the…
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Service issues
Had wonderful service at one time. Live and work in the same area and I can’t get on the Internet at work, which is 42 1/2 hours a week. At home, I have to be on Wi-Fi because now I don’t have no service. How do I go from having great service in the same location to not having no service in the same location!!
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Complaint
I went to the verizon store and they told me if I switched to verizon I would get a new phone for 300.Now it's 24 dollars a month plus 90 dollars for unlimited which he never mentioned
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Is there a way to speak to a live agent if my app won’t let me and my service has been interrupted
I paid half of my payment required payment to continue service and made a payment arrangement to get the rest of my payment taken care of, is there a way to speak to a live agent if my service is still disconnected? I understand it is my fault that my service is interrupted but I really need my service as I am going out of…
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Data speeds very slow
Hello. Over the last few months , the data speeds have been very slow. Even on 5G / 5G uw. My account has unlimited “premium” data, so there should be no throttling. Hotspot is VERY slow. At times, I have no data service at all, even though I have 3-4 bars. And 5G uw keeps switching from uw to standard 5G and it’s…
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My iPhone keeps going into SOS
I am beyond frustrated. My iPhone 13 keeps going into SOS mode for long periods of time. I cannot even log on to my Verizon account to complain because the site wants to verify my identity with a text or call, however I can't receive either? What am I to do? Caroline
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UPS lost trade in phone
We sent our trade in back on March 10, 2024. I called and was told by the Verizon rep that they received the phone but it was being evaluated. Now in May, I am being billed back the credit we were given. The tracking # is coming up invalid. This seems like a pattern with Verizon from what I am reading and hearing. I have…
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Help number share not allowing text messages on my watch
I have a galaxy S24 plus and Galaxy watch 6. Since the last software update remote connect is not working. Done everything with Samsung support even taking both to service center. No problem with my devices. Since this remote connect is currently not working my number share should send calls and text messages to my watch…
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Unable to make or receive calls iPhone 15
I have 3 I-phones unable to make or receive phone calls. It happened after 6 o’clock this evening. Troubleshooting per Verizon was not a successful. Any suggestions???
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Poor/No Service at my work
For the past 2 weeks at my work service has been terrible. Everyone who also works at my building that has Verizon is having the same issue. Before the last two weeks it has not been an issue
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vpn disconnected
my phone has disconnected from the always on vpn. i can't get it to reconnect and i can't get the notification to go away.
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Verizon and Century Link
Yesterday Iowa stateside outage: no phone , no internet . Unacceptable. It was Century Link/Lumen. I cancelled CL a long time ago and do not appreciate Verizon selling out to CL . Even landlines and 911 were not operating. it was scary, not knowing what was going on, yet alone extremely frustrating ! This kind of faulty…
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Cell Outage Michigan
Cell service out with no updates from Verizon-Lapeer, MI, No-assistance from local store. When will this be restored
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System update causing problems with connection
After the latest update my phone it now doesn't get a signal and say it's searching for a signal, no service,emergency calls only or service suspended. Before the Jan 2024 update my phone had zero issues and the best service. It seems like Verizon is trying to force me into buying something new whether I need to or not.
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Cell phone signal went to one bar three weeks ago and not better yet. Can hardly use my phone.
Did Verizon change the direction of the dish on their cell tower to point away from me? I am going to have to switch carriers if I cannot resolve this. I am in Rockville, MD 20851 along Meadow Hall Drive 500 block. It was not so great before but at least I could use it if I opened my blinds. Now I can't hardly at all.
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Verizon mobile services
I am very dissatisfied with this with the service now it is lying to people about lying to me about saying I disconnected my services when I didn't now I don't even have a home protecting me a protection plan on my phones and they're broken so I had to keep paying on them and they say I took it off so I'm very dissatisfied…
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verizon05242024 - Verizon Depot , 11413
May 28, 2024 Verizon Depot 145-99 226th Street Jamaica, NY 11413 Subject: Acclamation and Appraisal for Outstanding Service Dear Verizon Team, I am writing this letter to commend the exceptional service provided by three of your outstanding employees during a critical incident on Friday, May 24th, around 12:30 PM, marking…
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Network Service
Verizon has is the most expensive and it has the worst network service i've experienced, in several different areas. Many times it even just completely goes out and the network signal changes to SOS! I've been with Verizon since December. I can not wait to cancel and switch to another carrier! I've never had SOS with any…
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Your employees
when I initially set up this Verizon account it was because a guy worked for ya and lived by me and he convinced me to come in and get some stuff. He reassured me all the stuff was virtually free as I exchanged an old prepaid iPhone and he would pay the bill. He texted me on Snapchat for months after the first time he…
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No service around Atlanta
I live and work in Atlanta and continually have problems with my phone having service. It’s gotten to the point where I can be standing in my home and watch my signal go from 3 bars to no bars and then back up a few minutes later. This also happens at church, in the hospital, etc. I’m a first responder and needed a phone…
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Trade
Trade in We traded in 2 cell phones and never received the appropriate credit for 2 lines. I think each trade in was for 800. We are paying top dollar and only received 100 per phone. Also I was offered a free line for upgrading and never received that. Way to go verizon
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Need help with issue not getting resolved after 8 hours or more of MY TIME
Okay.. I am going to say sorry now for the long message but if I don't get some help I am going to lose it. I have had to go through all this 5 times now and hoping this is the last. I placed an order to upgrade a line on my account on May 12th. It was supposed to be delivered on May 14th. But in the delivery process from…
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Call logs
I need to say call history for month of may
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Verizon Attention Correspondence Team
I was told by a Verizon agent that I could only make contact with the Verizon Correspondence team via US Mail. I sent a letter well over 30 days ago and have still not received a call back or message, etc. I was told that the Correspondence team responds within a few business days! Verizon is improperly charging me for my…
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VZwireless cell site ready and waiting to be built
The town of Milton, Delaware has been in need of a cell tower for years. Verizon knows this has developed the plans going back to 2019 and has worked to gain a lease for the space. Locals have done the pitch forks and torches thing to try and stop it but this has all be resolved in the courts. We need VZ Wireless to start…
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Cracked iPhone with no insurance! Options?
I dropped my iPhone 14 and cracked the back with no insurance and not upgrade eligible! Any options out there?
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Service slow
* It cost a lot for all the trubles
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Upstate NY: 4 and 5G Signal Loss on Taconic State Pkwy, Sprain Pkwy, Bronx River Pkwy, Hutchinson Pkwy, etc
I have a 200 mile commute (round trip) from upstate New York to Long Island New York. I used to get a consistent 4G or 5G signal, with the occasional dropped call or dead spots along the way. Now I get no signal at all for most of my entire commute. The only time I get any consistent or strong signal is when I'm nearing…
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Decrease Cell Coverage
Add another frustrated Verizon customer to the list of poor cell coverage. I live in a state with a lot of mountains and spend considerable amount of time in them. The reason I got Verizon in the first place (even though they are insanely expensive) was their great coverage in many of the mountain areas. I used to have…