Watches
Gizmo watch 3 not receiving texts
Hello. My daughter has a new gizmo watch 3. My husband and I are set up as guardian one and guardian 2. We are able to receive text messages from her but when we send text messages back through the Gizmo app hub, she does not get them. Any help is appreciated!
Gizmo 3 watch group chat issue
I have two kids that now have gizmo 3 watches. We would like to have a family group chat. But whenever I try to set it up only 5-6 of the contacts on the list are there to choose from (out of 11) and the most recent gizmo watch added doesn’t show up at all to add in the group chat. Anyone have any ideas on how to solve…
No alarm sound on Gizmo 3 adventure
Hi, Gizmo question. My son's alarm clock has been only buzzing, no sound. Does anyone know how to make it go back to normal? I checked and it was not in school mode, and the volume was at 100%. It rang normally for a call and for Find Gizmo, and made an alert noise for a message. I set a new alarm for a minute later and…
Gizmo watch 3 not receiving calls
I just upgraded 2 lines to Gizmo watch 3. Both the watches are not receiving calls from iPhone's from the approved contact list. The watch rings couple of times and then the call fails. Sometimes there is message announcement 902. Both the watches can receive calls from Android OS phones. Outgoing calls are also working…
Gizmo Watch will not charge
Hello, we bought our Gizmo watch on 1/19/2023 and it's worked perfectly up until now. It has no water or other damage, and has been well taken care of. It just won't charge at all. Thanks
“New” Series 9 Apple Watch already has Apple ID on it
I just bought what I thought was a new Series 9 Apple Watch from the Verizon app as a gift for my boyfriend, when he was setting it up he got a notification saying that another Apple ID was connected to the watch and they could see the watches location, should I take it to a store and ask them what’s going on? I see this…
Order on hold cannot reach fraud dept and take action button doesn't do anything
I purchased a new phone Galaxy S22 Ultra on Dec 24th. It had a promotion to get a free Galaxy Watch 4 that was supposed to ship in Feb. I went to the store this weekend to follow up on it since I never received it and was told the order was cancelled. The agent re-entered the order and now that order is on hold. I chatted…
watch plan price rise without my agreement?
I signed up for watch plan for my kid's iWatch, and I entrusted Verizon to take care of the rest (auto payment, etc.) Shockingly I found Verizon has sneakily up the price to $15 from $10 for a couple of months and I don't even notice that. It's 50% in creases without my agreement. Let me begin with the poor services. the…
Cancelled Order
I placed an order online and within an hour it was placed on hold. I called the number as instructed and was informed that my order was cancelled and the agent would not provide any further information. I was transferred to the fraud department for answers that I did not receive. The only thing they can tell me is that the…
Bill increase
I have to make sure everyone know my experience. I like Verizon, and Verizon have good coverage at my work place. I respect Verizon as the best supplier, even I have to pay a little more. I decide to buy 4 apple watch for the kids last winter, as gifts. I signed the contract, and planning to keep it for 3 years. The…
GizmoWatch - Not Allowing to Add Regular Contact
We purchased a GizmoWatch for our two daughters. Our oldest daughter recently upgraded her GizmoWatch to a smart phone. I have been trying to add my oldest as a contact on my youngest's GizmoWatch, but it keeps trying to add the older daughter's phone number as a "buddy", I'm assuming because the number is the same. How do…
Gizmo Hub Issue
Hello. I bought a new gizmo watch for my daughter today. Signed up with the plan etc. We have had two other gizmos previously for my sons. Neither one of these are in use and we no longer had the gizmo hub app on our phones. So after I got home from the store today, I charged her gizmo up and then after charging, I…
Price increase
I see on my plan that as of 6/3/24 that the somewhat unreliable service to use my expensive cellular Apple Watch as a phone is increasing by $5. The little “i” to click on for information doesn’t open anything up to reveal information, nor does the “learn more” bubble. In other words, here is a price increase and no,…
Gap in Gizmo watch permissions
Gizmo currently has two options for regular phone contacts (not buddies) to be able to participate in texting and video calling: Guardians and Caregivers. Both of these have the ability to track the watch 24/7, which is fine for guardians but we do not want all of the caregivers to have this ability. Is there any way to…
Gizmo Watch update- texting allowed
Just found out that there was a massive update to Gizmo watches which apparently allows for custom texting. We were sold on the watches because it only allowed for pre-set text messages, now our kids noses are in their watches texting their friends. Not happy with the update. Does anyone know how to turn this feature off…
After setting up Pixel 8 Pro, pixel watch won't connect to network
I had a Google Pixel 6 Pro and then got a pixel watch - all through Verizon. My watch has its own number and number shares with my phone. I got a new phone - Pixel 8 Pro and when I connected my watch it "reset" and now it does not seem to connect to the Verizon network - only bluetooth. I tried replying to a text away from…
Samsung galaxy watch 4 Battery
I've been having troubles with my watch 4 battery life since I got it, when I use it for about 2 to 4 hours it's battery drains and dies completely and when I go to my local verizon store location they say they can't help me. And say if I have time to sit there and show them there's nothing they can do, are there any other…
You lost my apple watch return
Ticket # 1031594 I sent my device back you lost it or it was stolen because UPS left it on the loading dock. Either this gets resolved or i turn all my devices in and close my account. Its been over a month now and ive talked to support 6x now. If this is not resolved soon ill be turning all my devices in and closing my…
Apple Watch
Lost or stollen Watch
Received text saying line no longer registered
I received a text telling me that a line was no longer registered to my account and to call an 800 number if this was an error. I called and had a horrible experience where I was finally Insteucted to go to the website, not myverizon app and register. That was an hour of nonsense because of course it recognized my email…
Does Verizon allow One UI Watch Betas for Galaxy Watch?
Hello, I wonder if Verizon allows One UI Watch Beta enrollment for Galaxy Watches using Verizon's network. I have a Galaxy Watch 6 Classic (47mm) using Verizon's network and I am wondering if I would be able to enroll and use the upcoming Wear OS 5 and One UI Watch 6.0 Beta Program during the Summer, the enrollment would…
Apple watch
I am considering the purchase of an Apple watch with cellular service. Before I do I want to know the full cost, upfront and ongoing (including all taxes) to activate the cellular feature. Thank you,
gizmo watch keeps auto calling!
has anyone had any luck in finding a resolution to the gizmo watch auto calling? I see so many posts but no solutions to the issue. I just spent 2 hours on chat support with someone to come to the conclusion it keeps doing it still then be told to call support as they will surely be able to resolve the issue. on with them…
Gizmo watch 2-no sound
The sound on daughter’s gizmo watch 2 doesn’t work. I can hear her but she can’t hear me or any other sound on her watch. I tried turning it on and off, deleting her watch from my phone and reinstalling it, but it still doesn’t work. Please help.
Gizmo 2 watch
Can the primary for Gizmo 2 watch turn one watch contact off but other contacts are on?
Apple Watch
I upgraded to the iPhone 15 and now my apple watch is not working and saying non registered. Can you please assist with this issue?
Gizmo Watch 3 - Feature Request
Dear All, Can you please advise me who one would submit a feature request for the Gizmo Watch 3. Would it be possible to restrict the watch to location and calling only thus disabling gaming functionality? Thanks in advance, Aaron.
non registered device
Having some charging issues and went to account for help. I found out my watch says non registered. I didn't have the problem with the series 7. how do i get the series 9 registered?
Galaxy Watch w/Google Pixel 8 Pro
Is the Samsung galaxy watch compatible with a Google pixel eight Pro?
Want to return Gizmo 3 watch
I have tried asking through chat support and it keeps saying that it could not connect. I've been trying since yesterday. When I call, the hold times are crazy only for the call to get dropped before all my questions are answered. I've only been a Verizon customer for 2 days and I'm done. How do I return the Gizmo watch…