Recent Posts
Can't Change HBO Max Plan on VZW Max/Netflix Perk
I'm trying to upgrade from the base ad-supported $6.99/month plan to the $11/month plan. I get all the way to the end, then it throws up an error message in red letters and I can't make the change. I've tried doing it on different browsers (Firefox, Chrome, etc.) in Windows, devices (the Max app on my Flip 5 and Tab S9+).…
What is the email for verizon wireless corporate customer service complaints?
Just got off the phone with floor supervisor. She apologized that she could not do any more to help and recommended contacting corporate with my complaint. How do I contact corporate complaints via email?
How do I contact Verizon Wireless by email?
I've been all over the Verizon Wireless website, and I can't find any wait to email, via browser form or directly, Verizon Customer Support. The Chat is useless because "all agents are busy". I'm abroad with no data service even though I called them several weeks ago to enable global data. Now I can't get in touch with…
How can I report employee misconduct?
How do I go about reporting an employee who was extremely rude and condescending throughout the experience? I then drove to another location (apparently more official). In stark contrast, the representative there was extremely helpful, and even enthusiastic, in discussing the savings math for the various options with me -…
Verizon won't let me cancel my Netflix subscription!
I transferred my mobile numbers and now Verizon won't allow me to cancel my Netflix/Peacock subscription through +Play. I can't log in to get support, either! This is utterly unacceptable! I need an agent now!
Customer service
After being with Verizon for over 7 years with several family members under one account the having to start new account because several of those family members switched to ATT to receive better service all the way around. It has been nothing but broken promises from Verizon and hours of my time each month due to mistakes…
Verizon Dollars
I have been just accumulating verizon dollars. It is set to auto redeem but, it never does. I have called and spoken to agent after agent, supervisor after supervisor, and had case after case set up. Current case is *****. No resolution ever. I would like to use $368 toward mt bill of $450. I get answers like oh can't use…
Issue with Disney+ perk
Hello, Last weekend I upgraded a device and both plans on my account. Prior to this we had one plan that included the Disney+ bundle at no additional cost. We knew that keeping the bundle would mean an additional $10/month going forward, which is fine, however I cannot figure out how to get the perk actually going. My…
NFL Sunday ticket promotion 2024
Has anyone received the email for the 2024 NFL Suday Ticket promotion. I've upgraded to Unlimited Plus and also upgraded my phone to. Galaxy Flip 6, but no email yet.
LifeLine Account Access Issue
I have been working in the tech industry for over 25 years...even worked as a sales consultant for a major wireless service provider, so I have seen it all...on both sides of tons of issues. The issue going on with me is that: my mother has a lifeline account that's through SafeLink wireless. You will probably thinking…