Using the My Verizon website to register and create a profile unlocks easy access to manage your account, view bills, and take advantage of all Verizon's online features.
Before you begin
The My Verizon user ID / 10-digit mobile number and password are used to access all Verizon wireless portals (e.g., My Verizon, Verizon Cloud, etc.).To register the 10-digit mobile number of a non-text messaging-capable device (e.g., 5G Home Internet, Mobile Hotspots, etc.) check the email provided at time of purchase for the link to register. That email link is valid for 3 days. If the link is no longer accessible or can't be found, follow the steps below to have the code mailed to the address on the account. If necessary, contact Customer Service for immediate account assistance. Check out these My Verizon FAQs for more info on accessing your account via a web browser.
Steps
Navigate to the My Verizon Registration page then select 'Mobile' or '5G Home Internet'.
1.From the Create your profile page, enter the following info:
- Email (the email address becomes your user id and must be unique for each My Verizon profile)\
- Create password
- Confirm password
3. Review the Terms and Conditions and Privacy Policy, select I agree then select Continue.
4. Check your email and select the Verify email link within 5 minutes.
5. From the Welcome to Verizon page, choose a Secret Question then enter the answer and select Continue.
6. From the Link your existing services page, do one of the following then select Continue:
- Select Verizon phone number then enter your ten-digit mobile number.
- Select Account number then enter your Verizon account number.
7. If prompted, select one of the following then select Continue: (Refer to Account Roles for more info)
- I am the Account Owner. I am financially responsible for the account. (Not available if an Account Owner is already registered)
- Enter Billing ZIP Code
- Enter Account PIN
- Account Member
8 . Select one of the following then select Continue:
- Mobile device A free text is sent to the number provided.
- Email address An email is sent to the address provided.
- U.S. mail A letter is mailed to the address on the account with a temporary code. If selected, return to this step and select I already have a one-time registration code once the letter has been received.
- I already have a one-time registration code
9 . If Mobile device or Email was selected:
- Select the link received within 2 minutes then select Allow access.
- Select Submit to complete linking existing service to your profile.
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