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How do I contact a regional manager?
Hi. How can I contact a Verizon manager. Not a local store manager. The salesman said one thing, my bill says another. I have tried online chat and been to the store multiple times. Area is northern Tennessee, north of Nashville. Verizon - please help! Anne
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Month old Iphone 17 swollen battery
I received a new iPhone 17 on January 13th that I ordered Dec 26th. I noticed today the back cover was bulged out and my phone went from 100% to 19% in 6hrs. Would I be better off taking this to a Verizon store or an apple store? My nearest apple store is an hour and 30 mins away and Verizon is 20mins. Would I get a new…
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Messaging app blocking gambling sites login tokens
For some unknown reason the messaging app on my iPhone stopped receiving security login tokens sent from various gambling apps. I'm currently at a casino in VA and I think they were getting through when I first got here on Wednesday but stopped coming in at some point after that.
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Trade-in condition
I was wondering how to do trade-in of an iPhone 13 online or is that something I need to do in or over the phone and what condition can it be in?
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Unlock of overseas purchased iPhone
I'm not a Verizone customer (live in Spain), it looks like I've purchased (in Dubai, UAE in March 2025) iPhone 16 Pro 128 GB which appeared to be locked to Verizone network (was identified only after full device reset). Device serial number ***** I know that it's late to find the seller and request for refund, so I'm…
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Missing or late texts
We live in the Juanita area of Kirkland and my wife and I both have iPhones. Over the last several months we’ve experienced missing or late-delivered texts. We are typically made aware of these because others on the text reply and we have not seen the original. Is there a way to get this resolved?
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IMEI Black List
Hello! My name is Leonardo, I live in Brazil, and recently my phone's IMEI has been blocked by Verizon.My girlfriend went to the US last year and bought my unlocked iPhone 16 from eBay, seller ***** with 97.1% positive feedback.I contacted Verizon, who mentioned that the device was blocked due to theft, but the seller said…
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Change voicemail back to default greeting
How do I get my voicemail back to the default greeting? I've tried what feels like everything, but I keep getting an error message (com.apple.mobilephone error 1035). Has anyone else had this issue/been able to fix it?
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Call Filter cannot authenticate my device
The Call Filter app on my IPhone 14 cannot be authenticated. My number is displayed in the Call Filter app, but when u select “Get Started” a long delay with a spinning hour glass is displayed but eventually ends with a banner denoting “Cannot authenticate this device. Please try again later…”
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Travel in Canda gps use
would like to use gps in Canada. What do we need to add change etc $?
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Proof of apple product purchased from Verizon
I have been a loyal Verizon customer for a long time, and I value the pre-paid service as it helps me manage my finances. However, I am deeply concerned that my purchase history is not accessible, especially since the device was bought directly from the Verizon shop. It is distressing to have the legitimacy of my ownership…
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Lost eSIM information
I’ve lost my eSIM information and now can’t use my cellular data on my iPhone. Please help me!
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After update , photos on apps are like negatives or x rays
picture look like X-rays or negative if different sites
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Camera blinking
how do you stop the camera picture to blink when opened and it won’t stop
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Cannot receive verification code SMS or one time password texts (OTP)
I recently ported my number from AT&T to Verizon. The port was done in a store, and I was able to receive standard calls and texts to my number upon port completion. However, I am not receiving any OTP / verifications texts from apps like Amazon, Facebook etc. I reset my network settings and my phone, and this still…
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Texting while on airplane mode with internet
is it possible to send and receive texts while on airplane mode using internet only?
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Need a new transfer pin
I’m trying to switch carriers and I need a transfer pin
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Unlock my Iphone 17 pro
I recently bought an iphone 17 pro fro ebay. I have an iphone 11. It uses a physical sim card. I am with Mint Mobile. The iphone 17 uses and eSIM. I have contacted Mint Mobile regarding this phone and they cannot help me. Through searching on the internet, I found that this phone is locked to Verizon. Can you unlock it for…
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iPhone reported stolen I DONT HAVE VERIZON!!
I have had an ongoing problem with Verizon. This is my finale attempt to get some help. Now I purchased my IPhone 14 Pro Max from T-Mobile back in 2022 I have never had a Verizon account, never had that phone associated with Verizon now a Verizon customer reported it stole I’m assuming they had the wrong imei number I had…
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my i phone 14 plus is blacklisted 6 days before activated what should i do now
plz help me verizon i brought it from my country Bangladeshi shob and now it shows it blacklisted (froudly obtained) what should i do now plz help me ***** its my imei number plz i am really in pain and i am a student help me plz i cant activate my e sim 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
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Why is my owned phone blacklisted?
(Background) So I’ve had this phone since late November 2024 and it was fine then, it was all paid off and i could put my service on it. Well since then i’ve had 4 different services and numbers. The last provider i had was verizon and that plan ended sometime around early January this year. I was put on my boyfriends dads…
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Late Voicemails
I have a delay in Voicemails showing up on my iphone 14 pro running 17.4.1. Sometimes days late. Dangerous for my job. Any suggestions other than checking VM manually?
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Delete email
how do I do a delete all before one month
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Is it hard to transfer from one phone to another when you order here online for upgrades?
How hard is it to activate a watch to your number if you have the get a new one but you already have the number set up for one? Also when you order your upgrade are you without service until they receive your trade in? Is it hard transferring from one phone to the other?
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Questions about 999-999-9999 and @ showing up on my phone bill
what does it mean when my phone bill on my data usage says that I sent a picture or a video to a 999-999-9999 number and also when it has an @ as someone I sent a message to?
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Read texts from someone on my plan
Is it possible to read a text from someone on my plan?
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Find my iphone
how can we update new iphone with Find my iphone if it is still on old phone?
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Many Spam-Robo calls harassing daily.
Getting 4 robo calls are more per day. The phone show it as spam but the number keeps changing. How can I make it stop?
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Support with bill
Harry from New Jersey has a unique way of problem solving and understanding. Such a great help and personality. Answered the phone upset and hung up in a good mood. Went above and beyond to make sure I was satisfied.
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Customer service
I recently had the pleasure of working with #Rose in customer service. She helped me upgrade my lines and order a new phone. She was pleasant, knowledgeable and did everything she promised to do which included calling me back on the agreed upon days. Couldn't have had a better experience.