Need a little bit more time to pay your bill? No worries. Verizon offers payment arrangement to help you avoid service interruptions.
Setting up a payment arrangement:
- Lets us know you plan to take care of your bill
- Can keep your Verizon mobile service from being interrupted
- Can keep collection activity on your account from starting
How to set up a payment arrangement?
You can visit the My Verizon website or use the My Verizon app to arrange to pay to pay on a date past your due date. Or, you may be able to split the payment, paying part of the bill at the time and the rest you can schedule for a future date.
The arrangements available to you are based on your account. You may be able to pay your past due balance by:
- Setting 1 or 2 payments to be deducted automatically from your bank account, credit or debit card.
- Setting a date to come back and make the payment(s) yourself.
When can you set a payment arrangement?
You can set up a payment arrangement any time you have a balance on your account, either before or after the account becomes past due.
Before your bill due date: If you already know you can't pay all or some of your bill on time, avoid collections activity and service interruption by setting up a payment arrangement to pay the bill after the original due date.
After your bill due date: You can still set up a payment arrangement. However, any time you go past your due date without payment you might not avoid late fees, collections activity and/or service interruption
Will you get a late fee when setting up a payment arrangement?
Yes. A fee for late payment is still charged to your account any time a past due balance is greater than $7.* A payment arrangement doesn't stop the late fee.
A late payment fee can be charged to your account as early as the day after the original bill's due date. Late fee charges are charged at the rate of 5% of the balance that wasn't paid by the due date or $7 (whichever is greater) or as permitted by law. For example, if your unpaid balance is $50, each month until you're current, a late fee of $7 is charged to your bill (since 5% of $50 is less than $7).
Is there a charge to make an payment arrangement ?
There's no charge to set up a payment arrangement through:
- My Verizon app
- My Verizon website
- Any Bill Pay Kiosk at a Verizon retail store
- Verizon's Automated Phone System, by dialing #PMT on a mobile phone
- Note: The ability to divide your balance into 2 payments isn't available by phone.
However, you will be charged an Agent Assistance Fee of $10 if you:
- Set up your payment arrangement over the phone through Customer Service
- Set up your payment arrangement with a Live Chat Representative
Learn more about your payment arrangement options.
