Mobile (Archive)
4GLTE Network Extender stopped working...
Hello. I have an SLS-BU103 network extender which has stopped working. The error message is "Device Not Activated - Call Verizon Support" I already tried a soft reset (multiple times, and the factory reset button as well. Any assistance will be appreciated!
Gizmo watch notifcations not viewable outside GizmoHUb
I bought a new Gizmo watch. But I am not receiving the notifications on my iphone screen outside the GizmoHUb. So If my son texts me, I won't be alerted unless I open the GizmoHUb. Is this how the app supposed to work? Or am I missing some settings somewhere so I get notifications on my iphone screen just like whatsapp and…
Edit GizmoHub notifications?
I am not getting notifications when my daughter sends me a text from her Gizmo and can't figure out how to change that. I want a notification when she sends me a text App version 4.5.2 build 10ths 98 OS version iOS 15.3.1
Arlo Go will not sync
My Arlo Go went offline. We charged the battery and tried syncing and it won't work. We removed the device from the Arlo App and tried to add back the device but it wont work. The Arlo continually blinks blue. When I press the sync button on top, it doesn't do anything so I can't move on to any other steps. The other…
Apple watch passcode
1 year ago, I changed my apple watch password, but this time I didn't remember. How can I know this? Guidance!!!
get AirPods (2nd Gen), on us.
on my account it’s not showing that I can redeem my AirPodS second generation
Handset swapping
Where is the setting to swap in app?
Free Phonecase
I just got my new Phone I’m trynna set it up still I try redeeming my promo code for a free phonecase and it says it’s not valid I don’t understand. I would really like to get my phone up n going. Phonecase screen protector earbuds AirPods whatever. Need all accessories I can get for free
Tap and hold watch face to edit and change watch face on watch tile not working
I cannot change and edit watch faces by tapping and holding the watch face tile on my Samsung Galaxy Watch 6 Classic (47mm) running Verizon's network, the issue began yesterday and it persists even after restarting a few times. I hope someone can find a solution to my problem. I am running a software version ending with…
Store keeps canceling my orders
@vzw_customer_support Just wanted to bring this to your attention. This is the worst shopping experience I have ever had. This specific store canceled ALL my 5 pickup orders in the past few weeks during Black Friday/Cyber weeks without any explanation. Totally wasted of my time. Let me give you an example how they dealt…
Watch
Apple
Want to use an older Verizon phone with different service.
Little background. I have a 6-7 year old Samsung Galaxy 7 I purchased from Verizon that I quit using and transferred the number years ago. Phone was sitting in a drawer. My son is to age of getting a phone. I'm trying to use the phone with a cheaper carrier solely for him. Other carrier says Verizon has to unlock it.…
Rebate
Do not use Verizon. This company is leading people into believing they give a $200 rebate per line transferred over from another company. I’ve had these phones since July I transferred three lines over to them. I have yet to receive my rebate I have spent countless time calling for all the supervisors five of them . Stated…
Apple watch
Locked out of my verizon website
I am unable to get the pass code via text message to verify my account for my verizon online. This has happened in the past and verizon has helped me get back in by using my email associated with the account.
Samsung s23
Look at cases
Voicemail
iPhone won’t receive calls
So I changed my plan with Verizon to save some money. I have 3 phones. All phones work but my phone says it’s been disconnected when people try to call. It will make calls and text. Everything works except the fact that when people call it says the number has been disconnected or no longer in service. I have talked to…
Justice. Privacy between account owner and member
So I’m 28 years old and I’ve always been on the family plan with my mom as the account owner. She’s recently been looking at who I have been talking to and calling that number to find out persons information. It’s messed up when I always pay my share and most of the times hers. How do I stop her from seeing numbers im…
Too many connected devices on 4g extender
I have a couple of 4g Extenders, ASK-SFE116 . I've discovered that one of them has maxed out capacity of 10 users. There are only 3 cells in my home. It must be connecting to neighbors phones and locking me out. Verizon said there is nothing I can do. I don't want to have to dial #48 every time I make a call. I can login…
iPhone 15 Upgrade
Trying to upgrade to 15 pro max and pay the difference to satisfy the 50% requirement. App won’t allow it, requires full purchase price of new phone. Stopped in a corporate store and we are told we would have to trade our phone it immediately in order to preorder. Doesn’t make sense.
Misses calls
Vehicle charger for Galaxy S10
Which charger is compatible?
gizmo
My sons gizmo watch wont charge. It's only a few months old. We have cleaned it, unplugged, and powered off. Now it has no power. This happened with the last one too. These watches are junk!
5g wifi stopped working on some devices
Recently my family switched to the 5g Verizon wifi, while it wasn’t the fastest, I’m across the house from the router so I learned to deal with it. However, yesterday it randomly disconnected simultaneously from my phone (a galaxy a52) and my playstation 4 system, and my iPad. It didn’t disconnect from the Roku upstairs,…
Earbuds Rebate Runaround
Hello All, I made some purchases about 7 weeks ago and should've received a rebate for 2 sets of earbuds "on us". I haven't received anything in my e-mail and it sounds like customer service has no idea what I'm talking about and can't locate any rebates. Did anyone have any trouble with this? I've been looking through a…
Return policy
I don't appreciate your short 30 day return policy for phone accessories. I could understand the short return for the phone but not the accessories. I tried to return a wall plug in charger and they would not do it because it was a week past the 30 days. I would call that unreasonable compared to other retailers. I will…
Ellipsis turns off
Ellipsis tablet will turn off after 1-5 minutes of activity, can turn on, but won't stay on. Makes sound like power button was touched. Set "turn off" to 30 min to no effect
Rebate
Where do I get the rebate form for Beats Earbuds that were supposed to be free after rebate?
Absolute worst experience trying to buy some Airpods with 2 cards...
I was looking for some Airpod Pros (Gen 2) and I saw that Verizon has a deal on them. And it has been such a terrible experience so far. I don't understand why this has been such a convoluted and difficult process to purchase an item. I placed an order with online chat and I wanted to pay with 2 cards: the first one was a…