Prepaid
Recover Prepaid Verizon Number for Reactivation and Port-Out
So I previously had a Verizon prepaid number that I used while in the US. I moved internationally (due to me completing my higher education) and stopped active use of the line around the end of February 2026, and I believe I cancelled the prepaid plan before the end of February 2026. I recently spoke with Verizon support…
Out of Data
I have a verizon prepaid plan with 5GB of data/ month. I mistakenly ran out of data a few weeks ago and my billing cycle does not renew for another 10 day. If I am out of data, how am I able to use Waze when traveling around since this uses internet?
Prepaid card not working
Yesterday, I bought a $45, Verizon prepaid card, from Family Dollar, as usual. I noticed the amount of pin digits was about twice as much as normal, but you people change things over night, so didn't think anything of it...UNTIL... I enter the pin and receive the message stating, that it was "successfully added." I do my…
ESIM
I need help with my iPhone 17 pro max. I mistakenly delete my eSIM while setting up my phone and I bought this phone from someone. I just need it to be able to use eSIM again.
Why I cannot add more funds to my account?
I'm on a Verizon prepaid plan. I used to top up directly at the store, but since I'm returning to China, I tried topping up for the first time through the Verizon app. I selected the $55/month plan, but when it came time for automatic renewal on June 20th, my balance had somehow dropped to $43, and my account became…
Voicemail instructions for Prepaid plans
Has Verizon changed the procedure for picking up voicemail messages? I recently upgraded my phone (from an older samsung to a newer samsung) but cannot use the procedure I previously used (*86) to retrieve my messages. Basic visual voicemail is not working either. The only way I can currently retrieve messages is to select…
I cannot register an account
I'm abroad now, and I have a repaid Verizon mobile number. But I cannot register an account on both website and My Verizon app. I tried to call international support for several times. At first the staff told me to wait for their call for solutions but I didn't receive it. Today I tried to call it again and the custom…
Pixel 6 Pro unlock request after 60 days (International user)
Hello, I purchased a Google Pixel 6 Pro which was originally from Verizon. It has been more than 60 days since its activation, so according to Verizon's policy, it should be unlocked. However, I am currently outside the US (in Russia) and cannot log into a Verizon account. The phone is still showing a network lock. Could a…
Can I obtain my assigned U.S. phone number before arriving in the United States?
I want a prepaid eSIM and to activate it in Spain so I know my assigned phone number before arriving in the US. Is this possible?
Bypass activation setup
I have a Motorola Moto G 15 am trying to bypass the activation on this device. I am not looking to add service on here. I am only trying to use it for a Wi-Fi phone. Is there a solution or a way to bypass this activation set up without having to purchase service?? ?
Blocking Hotspot
I was wondering if there was a way to block hotspot access on one of my lines.
Tcl k33 activation lock
My cell service is horrible here. So I have my main phone in a window that barely catches and I bought another phone to tether too, but I can't get past the activation lock and I'm not paying for a second phone service plan. How do I bypass the activation lock for a tcl k33 prepaid thru straight talk?
Phone
how do I switch my phone
My phone number
What is my mobile number
Prepaid Moto G
I purchased a prepaid Moto G from Dollar General for my granddaughter to have a device to play games on and it accidentally got erased. We are now trying to set it back up but it is stuck on an activation page not allowing us to move forward. We do not want the device to have service, we only purchased for WiFi. Can…
Prepaid Autopay Plan Dropping Payment Method
Since September when Verizon changed their prepaid plan structure, every single month about 2 days before my payment is supposed to be made (I have autopay set up), I get a text indicating that I've changed my payment method (which I haven't). Sure enough, every month, autopay is turned off and my credit card is no longer…
Switch from Verizon prepaid to visable total.
Want to switch from Verizon prepaid to visable total
Data
I am trying to buy some extra data i have money on my Verizon account
Roaming issues Canada for over 6 months
I've been having issues with my Canada roaming since the beginning of this 2026 year. I had no Service in March/April. On that trip I spent 5+ hours of my vacation time with chat agents and they were unable to resolve this issue (resetting on their end, upgrading my plan etc.) I am having the same exact issue as I am in…
Old/aging phone number
I am trying to get my old phone number back as it is linked to a lot of my stuff without it. I can’t access emails social medias and important documents. I was wondering if I could buy it back or how that works
Switching to Verizon
I have been with Metro PCS for a long time. I currently use a Motorola that I can't use with Verizon.I have been gifted a Google Pixel 9 and would like to come to Verizon with it , transfer data and keep my number.
Reconnecting
My service was suspended because I moved my Sims card to a new phone I got and idk how to reconnect my service everything I log into my Verizon and press the reconnect service option it just tells me to go to chat and then the chat tells me nothing. Help
Bill Pay
how can I pay my prepaid bill without having to have it on autopay
Order 5 phone
Galaxy 26 ultra
How I pay my monthly bill
so how do I pay monthly bill?
Close prepaid account
How can I talk to a real person about trying to close my prepaid account please?
Close prepaid accounts
How can I talk to a real person from outside the US about trying to close a prepaid account please?
Prepaid
***** I need the account number and transfer code
Can't log into my account because of sim failure andnot being able to recieve text fro Verizon?
Until I can log into my account I can't upgrade my phone or plan because my phone doesn't receive Verizon security Code text. Do to SIM card failure I can not call send or receive text. No help is available without being able to long in. It's appearing like the only solution is to change carriers. Suggestions?
Phone Call Issues.
I try to make calls to my own parents. But here lately, I can't call them because, 85% of the time, the phone says that the call is " International Call". Which isn't right. My Area Code is 631, my parents Area Code is 631, but I can't even call them as many times because of the "IC". I just don't get it. Anyone have any…