-
Data add
how is data add
-
Need Help
Hi, I got a prepaid phone for my birthday and want to use it just as a Wi-Fi phone. I am having health problems and am always home, so I just want to use it on wifi. However, I can't get past the activation screen. Can I not use a prepaid for Wi-Fi? It's a Galaxy A16 5G, and it does have a sim card. I guess if that's the…
-
Need device unlocked so I can use an esim.
Please help mePlease help me unlock my 3 by device.For I need to put an esim in , and i've already paid for the service
-
prepaid activation issues
i bought a moto g play from walmart when i tryed to activate the phone i couldnt get past the choose your plan screen i dont want to start service right know and there is no skip option how do i get past that sceen
-
New customer
I am trying ro set up my new Motorola 5g phone but it doesn't let you get past phone Activation page.
-
Prepaid issues
I recently bought a phone thru Best Buy and tried connecting it thru your online agents. The agent instead of putting prepaid they put postpaid and I haven’t been able to use my phone due to it having to be activated first. Is there anything you guys could do for me?
-
Roaming issues Canada for over 6 months
I've been having issues with my Canada roaming since the beginning of this 2026 year. I had no Service in March/April. On that trip I spent 5+ hours of my vacation time with chat agents and they were unable to resolve this issue (resetting on their end, upgrading my plan etc.) I am having the same exact issue as I am in…
-
Recover Prepaid Verizon Number for Reactivation and Port-Out
So I previously had a Verizon prepaid number that I used while in the US. I moved internationally (due to me completing my higher education) and stopped active use of the line around the end of February 2026, and I believe I cancelled the prepaid plan before the end of February 2026. I recently spoke with Verizon support…
-
35 dollar plan
Can some one help me with the 35 dollar plan please
-
How to get QR code to activate an android free trial
if my free trial is activated on one device, but I want to switch it to a new device how do I get Verizon to send me a QR code for activation or the manual to
-
Why is it taking my money
WhWhy can somebody tell me every time I make a quick payment or load money to my verizon account my money never shows up in my account for my phone to roll over and I have called about this issue to verizon this is the second month in a row it has happened. They say on there end no payment has been made on there end, but…
-
Why I cannot add more funds to my account?
I'm on a Verizon prepaid plan. I used to top up directly at the store, but since I'm returning to China, I tried topping up for the first time through the Verizon app. I selected the $55/month plan, but when it came time for automatic renewal on June 20th, my balance had somehow dropped to $43, and my account became…
-
ESIM
I need help with my iPhone 17 pro max. I mistakenly delete my eSIM while setting up my phone and I bought this phone from someone. I just need it to be able to use eSIM again.
-
Prepaid won't add money
My phone needs 5 dollars on my account but the number or online keeps saying I have exceeded my payment times. I added 55 then tried to add 5 more.ot hasn't let me since 9 and my device is not shut off
-
Voicemail instructions for Prepaid plans
Has Verizon changed the procedure for picking up voicemail messages? I recently upgraded my phone (from an older samsung to a newer samsung) but cannot use the procedure I previously used (*86) to retrieve my messages. Basic visual voicemail is not working either. The only way I can currently retrieve messages is to select…
-
Out of Data
I have a verizon prepaid plan with 5GB of data/ month. I mistakenly ran out of data a few weeks ago and my billing cycle does not renew for another 10 day. If I am out of data, how am I able to use Waze when traveling around since this uses internet?
-
Prepaid card not working
Yesterday, I bought a $45, Verizon prepaid card, from Family Dollar, as usual. I noticed the amount of pin digits was about twice as much as normal, but you people change things over night, so didn't think anything of it...UNTIL... I enter the pin and receive the message stating, that it was "successfully added." I do my…
-
I cannot register an account
I'm abroad now, and I have a repaid Verizon mobile number. But I cannot register an account on both website and My Verizon app. I tried to call international support for several times. At first the staff told me to wait for their call for solutions but I didn't receive it. Today I tried to call it again and the custom…
-
Pixel 6 Pro unlock request after 60 days (International user)
Hello, I purchased a Google Pixel 6 Pro which was originally from Verizon. It has been more than 60 days since its activation, so according to Verizon's policy, it should be unlocked. However, I am currently outside the US (in Russia) and cannot log into a Verizon account. The phone is still showing a network lock. Could a…
-
Can I obtain my assigned U.S. phone number before arriving in the United States?
I want a prepaid eSIM and to activate it in Spain so I know my assigned phone number before arriving in the US. Is this possible?
-
Bypass activation setup
I have a Motorola Moto G 15 am trying to bypass the activation on this device. I am not looking to add service on here. I am only trying to use it for a Wi-Fi phone. Is there a solution or a way to bypass this activation set up without having to purchase service?? ?
-
Blocking Hotspot
I was wondering if there was a way to block hotspot access on one of my lines.
-
Tcl k33 activation lock
My cell service is horrible here. So I have my main phone in a window that barely catches and I bought another phone to tether too, but I can't get past the activation lock and I'm not paying for a second phone service plan. How do I bypass the activation lock for a tcl k33 prepaid thru straight talk?
-
Phone
how do I switch my phone
-
My phone number
What is my mobile number
-
Prepaid Moto G
I purchased a prepaid Moto G from Dollar General for my granddaughter to have a device to play games on and it accidentally got erased. We are now trying to set it back up but it is stuck on an activation page not allowing us to move forward. We do not want the device to have service, we only purchased for WiFi. Can…
-
Prepaid Autopay Plan Dropping Payment Method
Since September when Verizon changed their prepaid plan structure, every single month about 2 days before my payment is supposed to be made (I have autopay set up), I get a text indicating that I've changed my payment method (which I haven't). Sure enough, every month, autopay is turned off and my credit card is no longer…
-
Switch from Verizon prepaid to visable total.
Want to switch from Verizon prepaid to visable total
-
Data
I am trying to buy some extra data i have money on my Verizon account
-
Old/aging phone number
I am trying to get my old phone number back as it is linked to a lot of my stuff without it. I can’t access emails social medias and important documents. I was wondering if I could buy it back or how that works