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Amazon gift card not received and other issues
After multiple failed attempts to resolve this, I'm trying to find resolution here before I file an official complaint with BBB and FTC. Issue number one is this gift card trick to woo in customers! Issue number two is the false advertisement regarding speed. I signed up on a banner that said 1Gbps. The price I'm paying is…
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Home Depot $200 gift card
I am extremely frustrated! I have been going back and forth with Verizon about my $200 gift card since July, 2023 and I am STILL waiting for my card! I have made close to a dozen phone calls, my case was "escalated" in Sept, 2023 and each time I called to check the status over the next 4 months, I was told it's pending and…
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Amazon Echo Show 10 or $200 Amazon Gift Card offer
I have recently added a Home Internet on my mobile line and part of the home internet offer was to get the Amazon Echo Show 10 or $200 Amazon Gift Card. I got the email saying redeem it and when I click on it, it takes me to the Dashboard page of the Verizon page and I get to see nothing on that to redeem it. Need help to…
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$50 Amazon Gift Card
I "recieved" a $50 Amazon Gift Card for getting Verizon installed for my home wifi. When I go to redeem the offer, the tile cannot be clicked. I have tried all of the things. Log in and out, delete and re-install the app, etc. Does anyone have a way to get this done? The door-to-door rep that signed us up promised a bill…
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Finally got XBOX X
Struggle to get Xbox x promotion is officially ended. I got my XBOX X as part of promotional offer just before redemption period of 60 days about to end on Feb 28. Thanks to a wise representative who listened to my struggles, went extra mile to look into my account from start till end, discussed with supervisor, called…
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Xbox
What are the steps to redeem the Xbox and Amazon gift cards. If it's actually truly redeemable?? Please help
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$200 Amazon gift card promotion
Please provide the solution and a link to redeem my $200.00 Amazon gift card. Your help is appreciated
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Costco
So i also was wondering how we will recieve the 250 costco gift card per phone lines we did its been now over 90 days. Let me know. How anyone got this done
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Issues with XBox X promo
Hello Team, I am waiting for more than 1 month to see xbox tile on my app. There were lot of false promises from customer care. Last one was I will see tile on Jan 21st, But I dont see one. Could anyone please help me get redemption link to redeem the Xbox X I'm supposed to get as part of my 5G Home Plus activation.…
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deal
My question is, is Verizon using its promotional deal to get new vulnerable customers and their hard-earned money without keeping to its promise? I am still waiting for my Amazon $200 gift card after 2months, with several attempts to redeem it failing.
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Looking to get ahead of this
I switched over from TMobile on 12/22, the Verizon Agent I talked to today couldn't find anything about what I needed to do to prompt this promotion. Can anyone let me know what I need to do on my end to make sure that this goes smoothly ? After reading through the pages it appears that it will be an email most likely in…
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Costco 250 dollars rebate
I bought 4 phones from Verizon Kiosk at Costco Avon Ohio in October'23 and I was told I will be getting 250$ costco gift card/line in January and still have not received yet. I called Verizon many times but no help. Called costco and asked me reach out to Verizon, What a vicious circle. Can someone help here?
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Xbox
I have wasted so much time trying to figure out the Xbox situation. I was promised I would get it but it’s really not a viable thought anymore. I talked to so many reps and nothing has come to fruition. They all have different answers and differ solutions… but they all lead back to a waste of time. Am I getting the Xbox…
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250 Costco shop card
I am having an issue receiving the two digital shop cards for Costco. I did add two new lines 10/3/2023. I have contacted Costco and Verizon. I have submitted complaints but not really sure who is to blame. Can someone please help me. All I want is the gift cards I was told I would receive.
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Still no Amazon.com Gift Card after switching to 5G Home Internet
I switched to 5G Home Internet on 12/22/23. I've received my Xbox and my $100 Verizon gift card, but still no Amazon.com gift card. I've contacted Verizon customer service via either phone or chat 8 times now with no success. I'm given a different reason each time I contact them as to why I haven't received the email.…
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Amazon gift card
Where is my 200 dollar give card from Amazon
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INTERNET
I signed up for 5G LTE back in December. I never received my Xbox series X code and have been messaging customer support everything week since then. I’ve been told each time it would take 3-5 days to get a new code and I have never received one. The deadline has passed to receive the offer so I just missed out on the…
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Xbox & Amazon GC Promo Escalation Success??
Like everyone else who signed up for this promotion, I have been given the run-around for over a month. Had Verizon customer service and tech support reps fill out escalation forms for the Xbox and Amazon GC redemption 3 times and still have not received the tiles or any email regarding this. I'm curious..... Has anyone…
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Cyber Monday Promotions Issues
This seems to be a pretty widespread issue. I signed up for LTE home service on Cyber Monday to take advantage of the Amazon Giftcard and Xbox Series S. The documentation says I must claim these within 60 days and the Xbox can be in-hand as soon as December 1, while the giftcard will be delivered 24-48 hours after…
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$200 Amazon gift card promo 5g home internet
I have not been able to apply for the $200 Amazon gift card with my 5g home internet. It's been about a month and nothing.
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Internet
The internet is the worst. It constantly buffers and the TV and other websites do not work. #the wirst
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Rebates and Xbox
We opened a new account with 5 new lines plus internet, two of the phones we don’t get the rebate on because they didn’t tell us those phones didn’t count because the value wasn’t high enough (so why didn’t you offer us a phone that qualified?!) when we ported our numbers over. Then we were supposed to get a free Xbox when…
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$200 Amazon Gift Card
Just wasted 20 minutes chatting with support because over a month after turning up 5G Home Internet and getting the email instructions, the link still doesn’t show up in the app. Support says the link will show up 60 days after signing up but the offer says you have to claim it within 60 days. It’s almost like they don’t…
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Not receiving xbox offer
It’s been 2 months! I signed up for 5G internet, and was assured I would receive an Xbox offer to claim. After not receiving a claim, I contacted a rep, they sent a request up the chain to resolve the issue, nothing was happening. I talked to another rep and this time a supervisor pushed the request up. Nothing happening,…
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$200 Amazon gift card
Received the email about the rebate is ready, I get the Amazon tile in MyVerizon account page, it takes me to "Yourdigitalrebatecenter" to confirm email" and "review Terms and Conditions", I click on "Redeem" it thinks a little bit, and then I get a red box "Technical Error! Please submit your submission again." I've done…
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Verizon internet offer
I got the internet becuase of the HomePod offer they had and I received an email almost three months later saying that it was a fault on their end and that they’d send an email in 3-4 weeks with a gift card for Verizon and I’ve yet to receive it. Is anyone having luck ???
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Amazon Gift Card ($200) Promotion
I really need some assistance regarding this $200 Amazon Gift card promotion because after multiple phone calls to customer service and hours of wasted time I am going to make one last attempt to get this situation rectified by posting in this forum. I signed up on Nov. 13 for home service and chose the $200 amazon card…
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xbox series x promotion
Is anyone else still having issues with getting this offer to work. We have called support numerous times and have gotten nowhere. Someone i know signed up for this offer the same day we did and was able to get both the gift card and xbox. They were even able to redeem the xbox the next day and pick it up in person. The…
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Redeem Amazon Gift Card
I redeemed my gift card months ago and still haven't received it. Now, when I go into my account it states that it has already been claimed, which is false. This seems like a bait and switch.
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Unable to redeem Xbox series x offer
The tile appears on my home page, I click and accept the terms, and then I receive a "There was an error when adding this Xbox Series X promotion to your Verizon account." I have cleared the cache and am still unable to redeem it. Verizon has made this whole process a nightmare