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Lack of access to the 5G network
I recently signed a contract with Verizon and have the iPhone 16 Pro, but it seems that I'm rarely on the 5g network. As a result, the phone constantly buffers, I'm unable to access any of my apps, and the phone is now only useful for talking and texting. I like the phone, but your network is making me regret my decision.…
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Dead Zone - 20817
Hi - contrary to the Verizon coverage map, for years now there has been a notorious dead zone for Verizon users in Bethesda, MD 20817. The zone is specifically off Wilson Lane between River Road and Whittier Boulevard. Service is horrendous to non existent along that stretch of Wilson Lane, as well as the blocks…
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Cell Tower Service in Hingham, MA
Hello, can anyone tell me when the newly installed cell equipment atop of the Verizon building at the 3A rotary in Hingham will go live? We desperately need the service!!!
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Zero Bars and No Service for 30 Seconds At A Time
I recently moved to an area that has strong 5G coverage. However, on the map, we are right on the border of a small pocket of LTE only coverage. My service is generally fine. Data speeds incredibly fast over 500Mb/s downstream. The problem is that a few times a day, I will drop a call midstream, the phone will drop to zero…
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Service going down 9 pm daily
I have an iPhone 16 Pro Max with Verizon, every day around the same time between3-3:30 pm as well as 9 and 9:30 pm I loose service. all the service bars go away and stays that way for several minutes. I have tried customer service it takes me through all of these check marks but by the time the steps are completed the…
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Voice quality
This happens only when I am in my home. The voice from the other side is broken and I can't understand a word they are saying. This is going on for 2 months. Basically I can't use the cell phone when I am home. I am paying for not able to use cell phone from home. Please help.
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5G coverage
I'm not genuinely curious as to the answer, since correctly investing in 5G is something no carrier wanted to spend too much money on, but why does Verizon not understand the nature of poor 5G signal strength? Was this a business decision, or an engineering failure? Most customers may not be aware that 5G has a smaller…
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Issues with 5g
I did trade in 3 phone and port my 3 lines in and open 2 other at verizon “supposedly” better 5g network. I am mostly on LTE when contacted tech support was told most time I will be on LTE because coverage here is spotted for 5G. The issue came when ai wanted to leave. This phones where purchase 3/6 I called 3/16 to leave…
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Sim
I've had a hacker targeting me, the family and our network for over a year. i was hoping Verizon would help but in 8 months two more computers, 3 routers and 2 new verizon phones with 1k$ still owed,the phones are useless. We pay for verizon wireless but were classified as verizon business which allows a fake administrator…
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Poor service when the map says it should be excellent
The map showing coverage for my area shows it should be the best (5G UW), yet it's absolutely horrendous. I can't get any service in or outside my house, or even miles away. I also live near a busy freeway, rest area, and truck stop, so I don't understand how there's no service at or around my home. I have to use my wifi…
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iPhone 13 horrible
When I am using an app on my phone anyone who try’s to call me automatically goes into VM I do not have on focus no airplane mode no do not disturb and do not have call forwarding on my iPhone 13 this is just one of the major problems I am having with this phone
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5G Home Internet bizarre behavior
OK, this is a wild ride. Talked to Verizon almost every day for a week. Speed is OK, then drops to almost zero (or zero). Sometimes for a few minutes, sometimes until I call Verizon. Recovers when the Verizon tech rep "runs diagnostics" on the router (or "resets the network"). OK, tried a second router - both are running…
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Does Verizon’s 5G Work Well for Traveling?
Hi everyone, I travel a lot for work, and I was hoping that Verizon 5G would provide fast and reliable service in different cities. However, I’ve noticed that coverage and speeds can vary a lot. For those who travel frequently, how has your Verizon 5G experience been? Do you rely on it, or do you still need Wi-Fi in some…
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Spotty Cell Service at home
We have had spotty cell service or dropped calls in our house for the last 6 months. There is one room where it works (at times) but we work from home and this has been a real problem, enough that we are considering switching to another provider. We have called, went to the Verizon store and went on the chat, but not…
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Chinese phones with the Verizon network
Hello! Just want to know if a phone bought in China (Oneplus 13) can work with the Verizon network. Thank You!
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5G Concerns
Does Verizon’s 5G network actually improve call quality and internet speed in rural areas?
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Conditional Call Forwarding No Longer Working
We had conditional call forwarding set up and working but yesterday I received a phone call that was forwarded before it went to voice mail. There have been other calls since that are forwarding when the call is not missed. In other words, the "Conditional" part of it isn't working. It's just forwarding everything. I have…
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Where can I report a weak signal in west half of Santa Rosa?
I have nearly zero signal at my own residence about 1 mile west of highway 101. Most of that area west of 101 along Santa Rosa and neighboring cities have GARBAGE SERVICE. 5G feels like a regression to 2G. How can I file a formal complaint to get this area evaluated for additional cell repeaters? I do NOT want to run one…
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5g service issues
I have been a verizon customer for 21 years. I have had service issues since 5g began. Impossible to even find a customer service rep let alone get any productive info. Posting here hoping maybe I will get contacted or get some productive info to resolve. I am VERY close to no longer being a 21 year verizon customer!
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Slow 5G home. No resolution so new approach.
I first subscribed to Verizon 5G Home Internet when I was offered a six-month free trial, and I really liked it. A month after the free trial ended and after returning my equipment, I decided to call them and sign up as a paying customer. Everything was great for about 11 months. However, in December 2023, the problems…
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Resolving Announcement 19
I have been unable to send or receive calls for two weeks now, both in and out just getting announcement 19. Several interactions with Verizon reps have been unable to resolve this issue. I did discover a post here that seems to be about exactly this problem and how to solve it:…
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Welcome to Verizon Wireless. Your call cannot be completed as dialed.
"Welcome to Verizon Wireless. Your call cannot be completed as dialed." Happens when I dial both the 7 digit version of the number as well as the full 10 digit. It's my place of work... a massive company in the USA, so I know they are in business and the number is accurate. I also know that I am not blocking the number,…
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5G mobile data
when will verizon bring 5G cellular service to crowley la im paying about $200 for LTE internet and my cell phone which i got the $100 plan they need to bring 5G here so i can get better service then 4G lte
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Tor / vpn
I understand for personal that severs and proxy’s may not be hosted however I wonder if on a server plan I could run a tor node (not exit) or decentralized vpn entrance/middle on my business server and I understand that me and Verizon are protected by safe harbor provisions for routing unmodified traffic or nym or i2p or…
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No service during Hurricane Helene
Been with Verizon over 18 years. Did not have our backs during Helene. For almost a week, we were on SOS, while folks with T-Mobile were streaming videos and stayed connected . Lucky we did not have serious emergency. Even now, I only have two bars available. We live in Spartanburg, SC about 40 minutes away from Chimney…
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Visual voicemail does not work - 100% mobile data indicates 4g when map shows 5g coverage
Just switched to Verizon from T-Mobile (2 months with T-Mobile) after over 20 years with AT&T. Finding that all carriers are horrible. Stayed with AT&T forever and put up with the awful customer service because we never had issues with coverage or connections. Switched after string of issues last year that were not…
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5G advertised but not delivered
recently joined VZW since their coverage map showed 5G coverage for my address in Stamford,CT but only getting 4G LTE even when 5G is enabled on my device. I'm able to get 5G in other areas. Paying for 5G where I need it the most to only get 4G LTE.
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5g
Why is my data moving slow ? Going in and out?
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Voice breaking up
Hello, we have a few lines and only have problems with the voices breaking up on one of them. Thought it was the phone, so we upgraded all of the phones to the new iphone 16 and still having the same issue with the same line. Can anyone help us troubleshoot what to do to correct this issue? Thanks so much!
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Very slow downloads, 5G, Unlimited Ultimate
I have Unlimited Ultimate. Using 5GUW, my speed test exceeds 300 Mbps at 4 AM local time. I am in a built-up suburban area. My downloads (not streaming) from Disney+, Prime Video, and Hulu do not reach even 1 MBps. All download settings are set to accept cellular downloads at maximum quality (where applicable). Streaming…