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iphone 14 pro apps not connecting to internet or network
I just traded in my iphone 12 pro for the 14 pro. Ive had alot of issues with apps connecting to the internet. Ive trouble shooted with verizon several times and with apple. Verizon had me turn off screen time and it seemed to help with some apps. They work fine connected to my wifi but not when connected to 5G or any…
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text messaging
How can I retrieve a deleted text message
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iPhone 7 Can't be transferred to Verizon?
I am trying to port to transfer and iPhone 7 from another provider to Verizon but I a told it can't be done? Does Verizon not allow iPhone 7 transfers?
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New customer, terrible experience
I buy a new phone and spend money on new accessories after switching to Verizon from T Mobile. My first big mistake. Now I am missing important text messages and phone calls at work with this service. I will forever tell my friends and family about this terrible experience. The Verizon employees promised me the world but…
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Traveling in Puerto Rico and can't use my phone
Hi guys, In Puerto Rico traveling and even though my phone should work, it doesn't. Not sure if I have to turn the roaming on but even if i do, nothing happens........ Any ideas?
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Ordered new iPhone 14, received an empty apple phone box
I have just ordered a new iPhone 14 pro as an upgrade to an iPhone 13 Pro. I placed the order through Verizons website. I have just received the box from UPS. The apple phone box was in the shipping box but its EMPTY. I have read numerous posts about the nightmare that this process is and I cannot express how disappointed…
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Iphone 13 Pro Max Blacklisted
Hi. I hope you can help me with my Iphone 13 pro max. It was blacklisted by Verizon company. I bought it here in the Philippines and after almost 1 yr of using it the screen turns white. I suddenly went to apple store to get it fix but after 1 month of waiting they called me that it can't be fix because apple advised that…
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Phone number
Can I reclaim my old Verizon phone number?
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Mobile number
Can’t find mobile phone number where do I find it
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iPhone 12 not getting incoming calls
My new iPhone 12 is not getting incoming calls and callers getting message with a different phone number like call forwarding is turned on but I can’t find call forwarding in my settings to check that
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$700 Trade-in promo not honored
I traded in 4 of my devices last February, 2022 and I have still yet to see the credit to my account like promised, I have contacted them multiple times via phone calls, chat, email, etc and they have no answers for me other than to wait a billing cycle to see if it shows up. I traded in my daughters iPhone 11 for $750 off…
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Data storage
Is it necessary to purchase apple icloud services in addtion to my verizon plan?
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SIM and eSIM for a Second Line
I have a Host VOIP Phone with a number that I want to move to my iPhone 15 Max and have it ring as a second line/number. Where can I find instructions on how to do this and just general information regarding the implications? I am not entirely sure it will work the way it does in my head, but I cant really find any…
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Lost trade in lost
Well this is fun... I traded in two different iPhones back in November to get an $800 credit. All I had to do was mail in my current phones and we should be good to go. Simple right? Well in January I noticed one my devices was still showing up on the verizon site as "not received" I checked the UPS tracking and it showed…
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Internet Extender
Hi, I have been having internet issues at work with my phone internet lately. Is there a way to get this improved even though the whole area here is supposed to have great verizon coverage?
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iPhone 14 unable to make 800 calls
My iPhone 14 is unable to make any sort of 800 call (800, 866, 877, whatever). Beeps three times and then says Call Failed. I've powered it down and turned it back on. Same problems. I saw some earlier posts about this issue but nothing around the 14. Has a remedy been established?
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How can I tell if there is 2 different sims being used
how to tell if there is 2 different #sims being used on our##IPhone 14 plus and does this mean there is 2 different numbers being used also?
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Limited 5G
Has anyone else had issues not getting 5G? All I seem to access is LTE most of the time. I have it turned on the 5G Auto, but it barely connects to 5G depending on where I am. I am in a 5G area but it stays on LTE and the LTE lags. Does anyone else have this issue or a possible solution? My iPhone 13 Pro had no issues with…
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Data not working when not on wifi
My phone is not loading anything when I’m not connected to wifi. I checked the cellular data, and it’s still on. I’ve restarted my phone about a dozen times and that hasn’t changed anything. I have an iPhone 12 Pro that is only just over a year old, there’s no reason it shouldn’t be working like this. Can someone help?
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Can't Sign In
help
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Promised discount not applied and months worth of run-around
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Voicemail
How can I change the number of times my iPhone rings before going to voicemail?
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Not receiving group text replies
I am on a group text with my family. I am not able to see any of their comments/replies in our group texts. There are 5 of us in total, 4 iphones and 1 Google phone. They are all able to see each others texts and replies but I cannot see any of theirs. Please help me know what I can do.
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turning off data on iphone
is there a way to turn the data off of my iphone
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Phone calls keep dropping
In the past couple months, phone signals are very weak with calls dropping or cutting in and out. We have iPhone 13, 12 and 7. Calls in town do not do this. We have the problem inside the house AND outside. Texting works fine. When talking, we will lose connection from 1 - 30 seconds at a time. This also happens when…
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Incoming calls on via UConnect fail with Call Rejected message
My Uconnect stopped taking incoming calls about 2 years ago. Call Rejected is the message I get when I press the button to answer. Took vehicle to dealer who reset system but nothing changed.
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New Zealand travel and service
How can I use my iPhone 11 in New Zealand
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Customer Service
On 3 Feb 23, my wife and I scheduled an appointment with the Verizon Service Center to evaluate phone upgrade options. We made the appointment early Friday morning for 6:00 PM, which also required us to shuffle our work schedules. We arrived at the Verizon Center at 5:45 and checked in via the Verizon app. When trying to…
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iphone and Android do not receive or send images
Hello My iphone will not send photos to any Android device. I keep getting a message send failure. We have 7 phones and all 7 just stopped sending photos. I can send them to any other iphone. but no android. Same with my husband's android, he can not send my iphone images. I called Verizon and was told I have insurance on…
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iphone cant receive photos
my sons iPhone 7 cannot send/receive photos from any phones that are not iphones. he also cannot be a part of any group text messages!! help!!