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UPS LOST MY TRADE-IN IPHONE BUT THE SENDER IS VERIZON AND I CAN T BE REIMBURSED
Hello Back in September, I upgraded my iPhone 13 to an iPhone 14. When my 14 arrived he came with a padded envelope to send the phone back. I put my 13 in the envelope sealed it and drop it off at the UPS store. I saved the drop-off receipt and tracking number. Tracking Number - {edited for privacy} Device ID - {edited for…
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Mobile + Home Rewards savings may be affected after pending account changes are made.
It keep saying Mobile + Home Rewards savings may be affected after pending account changes are made. When I try to join mobile + home discount. Talk to several agents, none of them get this done. I am getting unlimited plan because it have discount, now I have to pay $60 extra every month.. not saying that free iphone 12…
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Trade in issues
I have moved from a different network to verizon recently as they were providing good deals on trade ins. There were multiple numbers that I brought in verizon network, all of them were trading in their old devices and purchasing the new one. One account holder is facing issues with all the steps that are present in…
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Call Failed
My first comment to the community and, boy, am I unimpressed with Verizon (see username). The drop down menu under "Sub-topic" above doesn't include iPhone 14s! Sometimes, I cannot complete a toll-free call on my new iPhone 14 Pro Max. For example, today I tried to multiple times to call a toll-free yesterday. It appeared…
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iPhone 14 pro max I have no service phone o the other end tells me I’m breaking up then the call drops
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Trade In Issue
I too have the issue of no trade in credit. Something is wrong with Verizon's system. I used the box and the label Verizon provided for each of 3 phones. No credit has been received. For the one label that I printed out and put in my own box, the phone was successfully credited. It can't be coincidence that all these…
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2 New iphones stolen during shipping
This happened to us yesterday. I finally had decided it was time to upgrade two of the lines in our family account. The phones were shipped via FedEx. However, someone ripped the package open, and pulled the 2 new phones out. The delivery driver (fedex) took a picture of the box, but chose to orient the box on our porch so…
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id verification
I just tried to switch to Verizon on the website, I have received an email saying they need to verify my identity with a drivers license or passport, but the link is not working. This is super upsetting and now my phone is not working due to me canceling my other phone plan.
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Constant dropped calls at Home. New phones
Hi, It has gotten to the point we no longer can use either of our phones, new Samsung & new iPhone at our home. Constant dropped calls. Was bad before but getting worse. Yes both phones set the WiFi calling, installed a great Wifi extender, still nothing but garbled voices & then disconnected. Tired of paying all this $$$…
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Mobile Server URL
What is the "Mobile Server URL for my iPhone 13 Pro Max?
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Unauthorized payment withdrawn from my bank
I purchased an iPhone 14 pro from a Verizon corporate store and received it a week later. Verizon could not import my number and make the phone work. I returned it within 72 hours and canceled the account - ALL of my money was refunded (minus a small "re-stocking" fee) and the account was closed. Fast-forward 60+ days, my…
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ESim
I have an Iphone 13 with a physical Verizon SIM. I want to change it to an ESIM, so that I can install a physical GSM SIM. How do I do this?
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How to change your iPhone magnifying use of the iPhone
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MMS on iPhone 14 Plus not working
I just upgraded to an Unlimited Data Plan, and got an and a free iPad 9th Generation at that time. I have done everything I needed to do in order to set up both devices, but many of my non-iMessage texts "failed to send" over and over I narrowed the problem down to MMS; if I turn MMS off and just use SMS, the texts go…
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Verizon LTE Network Extender
I have very little cell phone service at my home. Is it possible to get a FREE Verizon LTE Network Extender? I have been with Verizon for over 10 years, I have 4 users that live in my house and I have 9 lines connected to my account.
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iPhone 13 Pro Max will not work in
iPhone 13 Pro Max will not connect to TelCel in Mexico. If we manually connect it there are no bars for service. My wife's IPhone 13 connects to TelCel and has 5 bars. Technical support did not help. We are here for 3 months. Need help!
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Network. Extender not working with IPhone 13
Hello, I just switched to an IPhone 13 and it does not connect to the Verizon network extender. Can anyone help with this issue? thanks
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The service you are attempting to use has been restricted or is unavailable
When calling a sales person at a local company via his mobile phone (type and service carrier unknown) I get this message "The service you are attempting to use has been restricted or is unavailable" This has been happening every time I call for the past two weeks. He says that everyone else can call his cell phone with no…
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Text messages no longer deliver to android phone
Why are my iPhone text messages no longer delivered to android phones? I have updated software: turned airplane mode on the off; checked settings for messages to include sms/mms; turned phone on and off but nothing works.
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Tracking number
We're do I find the tracking number
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Iphone 12 black screen
My iphone 12 has been on a black screen for hours and I've tried the force restart multiple times I even thought it was the charger and I changed the charger and it still won't turn on.
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Change the magnified image to a regular image
My iPhone accidentally turn on the magnifying app. I can’t get any service on my iPhone cuz everything is enhanced how do I get beck the regular size of the image
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Terrible customer service at Verizon Cellular - Can I get out of this Verizon Contract
My brother in law wanted his wife/my sister to join Verizon with the black Friday promo and I ended up running errand with them and somehow thought the promo was good so I joined too along with my mom and dad. We spent 3 hours in the store (2 hours AFTER hours bc of technical issues) where my phone had to take the wrong…
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WIFI calling not working overseas
With WIFI calling active, latest IOS I have used it successfully overseas before however the last 2/3 months it does not work to stay in contact with the US. I understand that it is provisioning issue when using cellular coverage when roaming overseas. Even with VZW Wi-Fi displayed (top left) I'm unable to make and receive…
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Mobile Hotspot Usage...seperated from other usage.
I would like to track my mobile hotspot data usage. How can I track? I have a finite amount of hotspot spot data usage. DBase1
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2 bars no signal on LTE/5G/5GUW
I bought the Iphone 14 pro in December 2022. The signal is little to nothing with 2 bars or less anywhere on LTE/5G/5GUW. The signal is very slow and time lag. T\Restarting doesn't work. However, not touching or using my phone seems to show some improvement when I haven't used the phone at all. The phone shows some…
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iPhone 13 Pro Max WON’T work in Mexico
I have an iPhone 13 Pro Max and it WILL NOT work in Mexico. This is insane. I can’t even contact Verizon to get help to fix the issue. My husband has the iPhone 12 Pro Max and has no problems. it’s sporadic to work with Wi-Fi. How can it be 2022 and I can’t use my phone.
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iPhone 14 pro not able to text photo and links to androids
I have #verizon service. I recently upgraded to an . now I can’t send photos or links to androids . Why is that? Already made sure the mms and stuff is turned on. Thanks I. Advance
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iPhone 14 Pro loses mobile data connectivity
I just got the 14 Pro a few days ago. When I'm at home my phone is connected to Wifi. When I leave my house I sometimes find that the phone will connect to 5G or LTE but I am unable to access any data (websites and apps don't work). It seems that there is some kind of problem handing off from wifi to mobile. At that point…
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Delays in Receiving Voicemails. Sometimes days.
I have an older iPhone supplied by my work place. There is often a delay (sometimes days) in receiving voicemails. What I can do to resolve this?