LTE Home Internet
WiFi connectivity
Throughout the day, I've been having trouble with my phone connecting to the WiFi. It connects briefly but then disconnects. This issue is preventing me from streaming to my TV, as my phone can't maintain a stable connection long enough to do so. My TV and laptop don't have any problems, but all of my iPhones seem to…
Is there a way to improve my signal?
Hey there, I'm paying premium prices for Verizon Wireless, but I consistently get one bar at home. I live in Bellingham, WA and I've been a customer for 20 Years. I've got an iphone 14 pro max (so...all the latest frequencies/spectrums, etc). Does Verizon have any decent offers for people who can't get decent service in…
Home LTE not working for a week. Been on the phone and chat for hours every day and no resolution. They all give a different reason
Home LTE has been out for a week. I have been on chat and phone for hours and hours with tech support and they all give a different reason. Still no resolution. Verizon's customer support is terrible.
Your account is restricted to cash payments only and is not currently eligible for online payments
I have Money in My Bank Account But there's No Reason Why Verizon Put a Cash Only Restriction Option on Me, And I need this Restriction to be Lifted Already otherwise I'll get my Past-Over bill if I didn't pay my bills on time, and I Need to Extended My Billing Statues until October 27th, 2025 because sometimes I Get not…
Modem Delivery
Does Verizon allow us to redirect packages to a ups/fedex facility for pick up? Which is what I usually do when ordering from anyplace. I can not get deliveries at my address and I do not want to waste my time ordering if it will end up being sent back. The nearest verizon store for pick up on home internet is like 50 mile…
Web interface access
Cannot access web interface page to use as administrator. Entered 192.168.0.1, connection times out. Never reach page
Home Internet/Phone Service
Dear All Verizon Customers, I have been a Verizon customer for 24 years now. On 28 February 2025, an issue was reported, and only the cable crews could resolve the issue. It is March 17, 2025, and there is no service, phone tone, etc. I need to understand that, being a small Verizon customer, I need to find another…
Hulu Live and IP address
I just got Verizon LTE home internet and I signed up for Hulu Live in order to cancel cable. I have had an issue with Hulu where it doesn't recognize I am home and won't allow me to live stream at all and/or gives me the wrong local channels and had to go through Hulu support to fix it. They said the reason is because…
Superbowl Outage Sept 9, 2025
I've had LTE service for approximately 3 years. Saturday, Feb 8, my internet service stopped which also meant I could not make calls for over 30 hours. The outage was reported on the 8th and continued through until the 10th. I tried contacting Verizon during brief minutes long uptime, but was hung up on repeatedly, even…
Cant redeem offer
So I decided to get the new Flip 6 because it's had the 75 inch TV that was in the offer. So I bought it and have received the email that says I can claim the offer but when I use the link it just stops after I click on the tile for the TV . It brings me to the offer I had a couple of years ago and won't go any farther.…
How Do I hook up hotspot
I was just wondering how do I connect to my hotspot How much is it going to cost
Suddenly Unable to Stream on Twitch
Hello there VZW community, hope you're all doing well. I'd like to preface this post with one thing: I understand that ethernet is ideal, & streaming via a non-hardwired connection is not recommended. I began streaming simply for fun w/friends, and had no connection issues for several months, so I kept doing it. If I could…
I need a return lable to send back my LTE home internet equipment. How do I get this? I keep getting the run around.
I need a return lable to send back my LTE home internet equipment. How do I get this? I keep getting the run around from customer service. I do not want to be charged the $200 fee when I'm trying to return this equipment but do not even know where to send it. Please help!
Only getting 3 bars on my phone. Instead of LTE, I'm getting an "E". Cannot send texts. Anyone else having this problem in Warwick?
#2G, #"E",#3G, #LTE, #VERIZON FIOS HOME, #WARWICK..........,.,,,,,,,
Missing redemption tile x box
They provide no tile so when you get your redemption email it goes- nowhere then…. They begin to send you through endless 5 day waiting periods and algorithms that push you to a point where you can’t get it by Xmas and I’m sure many people give up- which might just be the point??? All after verification you definitely…
Device cannot connect to gateway
I have logged in and connected two devices to my LTE gateway. However I cannot connect my laptop. I enter the password and get the message can't connect to this network.
Poor 4G LTE speed
I bought the 50g contact for data over cell. for that past year its been great. over the past 2 weeks the signal has degraded until it is unusable. Call the helpdesk 3 times now, a total of 5 hours on the phone. was told its congestion on the network, then the towers need to resync, then its because i've exceeded the…
Charged a Non-Return fee for item I returned!
I am so very upset! I recently returned the LTE Home Internet box to Verizon with their prepaid label and shipping box within the time frame they allowed and have still been charge the $200 non-return fee! I've been on the phone with them numerous times and have gotten nowhere! I even gave them the tracking number, showing…
Trouble with my internet acct after switching carriers for mobile device.
Hello, I recently switched mobile phone carriers and verizon has blocked me from access to my home internet account. I have done the "forgot user ID" and "forgot password", to no avail. I am still left wondering why that was done if it is still active. I am not looking for payment access, but bill access and router…
200 visa gift card
I’m still waiting for my 200 gift card. I made my order over two months ago and I still haven’t received anything of the sort
Availability
Checking to see if my location supports Verizon home internet
Account Number
I have a rental property that I managed with a partner who has since been bought out. They had set up the internet for autopay and paperless billing under their personal account. I no longer have contact with the partner and I had to shut down the business account where the autopay was coming from and open a new account. I…
Jetpack
I need help reactivating a jetpack someone gave me
AppleTV not working
I chose Apple One as my perk. I just lost an almost 2hour chat trying to get this to work. I can listen to the music, just not the TV. I am a windows and android user, told it would work fine. Still not working 2 hours later and I am frustrated. Even spoke with Apple. Anyone know what the issue is
horrible billing issue
I really need to know if anyone has experienced similar issues. I’ve been dealing with two issues. 2 years ago i traded in my Iphone 11 for a promotional value to receive $750 off of my current iphone 13 pro max. this never happened. they didn’t process it in time with the promo (mind u i had no intentions of trading my…
Verizon gateway
So I used verizon home internet for 1 year. cancelled it on June 2024. received an email frim Verizon confirming the cancellation and notified I will receive a return label and box for my gateway. i returned the box with the provided label from verizon and now, Verizon claims I did not return the gateway and wants to…
LTE Home Fraud
I’ve had this service for 3 years. Went to a Verizon store, verified my address and no issues. Now a message saying my speeds will be dropped because service isn’t available in my area. I had my address confirmed a year later trying to add another line but was told there was no more lte in the area. The box was even…
5G/LTE Home Internet Router troubleshooting
So I’m actually looking for someone who can help me with this, I just ordered the internet gateway from Verizon and I already plugged it in but the little dot keeps blinking red, I already tried to unplug it and plug it in again and it’s stills the same, and when I check on my account it doesn’t seems like I have a home…
Missing $300 Target Gift Card
Hi, I added home internet into my account earlier this year and was told that I would receive a $300 target gift card after 3 full months of service. It has been about a month since I paid my bill on that third month and I haven’t had any messages regarding the gift card, and it doesn’t appear anywhere in the app or on my…
Nintendo Switch and Target Gift Card Promo
On March 18th I added the Home Internet service after being emailed a promotion about a free Nintendo Switch and $200 Target gift card for switching your internet service. I have multiple phone lines and services with Verizon so I thought I'd give it a shot. Big Mistake! After the 65 days were up I waited a few days, May…