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I recently experienced an issue with account activation and billing as a new Verizon customer. Since my issue remained unresolved, I canceled my Verizon account and enrolled with another wireless company. However, due to a systematic error, I received an unexpected bill for the canceled account, which I never used.…
I was dealing with Caroline who works out of the Verizon store in Reston at Spectrum Center. I wish to commend her for outstanding performance in helping me to get onboard with my new 17 Pro. Previously with AT&T, I was so happy that she was helping me. She even helped me to transfer all my data from my old phone.…
So, I recently ported my number from T-Mobile and started service with Verizon Prepaid a couple of days ago. When I try to link my phone number to my account through the website or the app, it keeps saying my phone number is not recognized as a Verizon phone number or too many attempts have been made and I have to wait 24…
Hello, I recently had my number transferred over to me from my parents. Everything seems to have gone as it should with the transfer process. However, when attempting to link the phone number to my account, I keep getting the following error, "That mobile number is not eligible for linking." I was curious if anyone else…
connect contact to A directly to check inventory. Keep getting corporate and incorrect information about the inventory at the store. I’ve made three trips to the Verizon store so far with no success to exchange my phone. I was told they can add shipped the phones to the stores for an exchange because of network errors on…
Spent 2 hours at a Verizon corporate store just to simply set up a new plan and purchase 2 phone devices. The representative invited me to come back to the store to complete the data transfer from old phone to new phone free of charge (after I spent hundreds of dollars). I come back the next week and the other…
when i try to log into my account it says my number is not recognized and it says the same with my account number. anyone have this isue?
The Verizon chat is a huge nightmare! I am trying to contact someone, and it keeps taking me in circles. I am switching over to Verizon, and two of the three transfer numbers are still pending. It says wrong pin, but I am unsure why. I can't call, so I am trying to chat, and I am getting nowhere. Why does it say wrong pin…
Hello my mobile hotspot sim card isn't working.
I can't log into my account because I don't get the verification code that was supposedly sent to my phone. There is no way to tell Verizon that I need them to RESEND the CODE. I need to get into my Verizon Account immediately. I tried to resolve this using online CHAT. It was worthless. Did not help. I called Verizon and…