Account Activation
Cannot get past verification , so this is it?
I have spent countless hours, applying for phone service. I have Frontier for over 8 yrs and got a promotional offer to switch from TMobile (had them for 20!) to Verizon. That is where the fun started. Sales people helped all the way to Fraud Dept. I signed up for Netflix bundle, sat up direct deposit to my checking…
Locked out of account without access to my phone number
I accidentally deleted my esim off my new iphone and old iphone when transferring phones. I now don't have access to my cell phone number, and am unable to login to the verizon app without it needing to verify with a code to my cell number. How can I fix this and get my esim activated back on my new iphone?
Email address verification
it says that my email address has not been verified. How do I verify my email address?
Non Top Up
Hi! Wondering if I could still activate or use my old number which had not been topped up for several months? Thanks if you could help.
Sent Carrier Locked Device
So I ordered a cpo Z Fold 6 last week. When it arrived today, I tried to activate it only to discover that the phone is carrier locked to Tmobile. How is that even possible to order a verizon phone and receive a totally different carriers device? Tmo splash screen and start up chime and all. Reps were no help, only…
Disconnected verizon service to port over to ATT. Regretting that but cannot log in to account
I ported my verizon number of 3 years over to ATT last week. I am seriously regretting that. I cannot log in to my verizon account even through the disconnected account page. It says my information cannot be found even though its absolutely the correct information. When I call customer service and enter the phone number…
account and prepaid
hello ive tried activating my new phone and prepaying but im unable to do it
14 agents and still not resolved
trying to register new mobile lines so I can begin porting 5 lines from t mobile to Verizon. I am In receipt of my 5 phones but have spent days with agents to get an account set up and registered. Always get hung up because don’t have Verizon numbers yet still tmobile and don’t have an account number yet all I have is an…
Need to speak to a live agent verzion is not letting me
hello, I had sent payment rearranged with Verizon. They turn my phone of. I got ahold of an agent said they would turn my phone back on well phones didn’t get turn back on and now can’t get ahold of an agent. This is ridiculous why Verizon is doing this I have been a layover customer for years. I am out on medical leave I…
cannot activate
I bought a phone from Dollar General and i cant get into it (its a Moto G 5G), i have a plan either. How do i set up my phone that i payed for
How to link number
How to link number
Trouble linking service
Im having trouble linking my service to my new account after ordering a phone and plan. I already payed for the phone and set up autopay but haven’t been able to log in using my order number. What do i do?
Activation
my phone said it was going to be shut off because there is not activation in it how can I activate it?
Disconnected during new account setup. Lost access to what service rep was offering.
Today, I had submitted my current phone bill to switch to Verizon because the phone I had purchased wasn't supported on my old carrier. I had scheduled a callback to discuss this and transfer over to Verizon. My phone conversation, with who I believe was Treymane, was going fantastic, to activate my new phones. Part way…
Positive experience
after speaking with many Verizon reps over 6+ hours Ashley fixed my account activation issue. She deserves extreme kudos for fixing my issue. My only question is why doesn’t every person at Verizon know the trick she knows? It would have avoided a lot of wasted time on everyone’s part. Huge props to her!
Account identity verification
how long after I send documents
Setting up help
a lady on the phone was in the middle of setting. My service up had canceled my other services through my other company they were playing music then phone went dead. I have no service to call and figure out what’s going on. Do I need to go to a Verizon facility and finish setting up or can somebody help me?
I want to activate my eSIM WiFi calling
i need to activate my eSIM trial WiFi calling and get good number
How to activate hot spot
need directions how to install hot spot
Systemic Order Cancellations & Account Lockout
Over the past few weeks, I have been caught in a frustrating loop where I am repeatedly asked to verify my identity, only for my approved orders to be systemically canceled. To date, I have completed the identity verification process five separate times. Even after escalating the matter to the Verizon Executive Relations…
No tengo línea en mi teléfono
xq no tiene señal mi teléfono
Helllo
hi I’m trying to activate my internet and it won’t let me
How do i apply
How do i apply for an account?
This Can’t Be Real
I was working on transferring service from T-Mobile to Verizon after coming across their Mother’s Day promotion. I spoke with a gentleman that helped me and I decided I was interested in transferring my family’s service. I wasn’t sure what devices my family wanted immediately so the representative told me that we could…
No service after switching
I switched my phone service from T-Mobile to Verizon why don't I have telephone service
Trying to check my balance
Trying to check my balance
Need my account number
I am a new verizon customer and I do not have my account number. when i try to set up my online account using my phone number it does not recongise it because my number has not been transfered to verizon yet. what do i do?
Porting old number from different company
Hello I have been trying to port my old cell phone number from my old phone company but I haven't been able to successfully speak with a live agent to do so I have tried using the Ai tools but it isn't working at all
App issues
I just recently signed up for home Internet through Verizon. Signed up for paperless billing and trying to create an account and it’s not allowing me to add my to the app that I just with
Trying to create a new account
trying to get a new account