Fios Home Internet Deals
Gift card redemptions
Trying to redeem my home offers, I have autopay setup it’s been 3 months, trying to redeem my offers, it says I have a past due balance. Can someone help? Bill is current and due on 4/22.
Amazon Gift Card Promo
I have been trying to receive my Amazon Gift Card for $200, promised in store, for about 5 months. Despite contacting the store, speaking on the phone to two different reps and at least another rep via text, I have never had any follow up. I was promised a $20 credit for my troubles, that never happened and have been told…
$200 Amazon Gift Card
Hi I signed up for Verizon home Fios and was told I would receive a $200 Amazon card and have not gotten anything yet
Can't see gift card details
I received two digital gift cards and am unable to see the gift card/pin numbers under the offers/redeemed section in account overview. I contacted Verizon through their chat and they told me to check my email but I have nothing there. After that they gave me a phone number to contact gift card services and after waiting…
x box promotion
I signed up for Verizons fios home internet holiday promo and after 14 days on 12/30/25 claimed the Xbox series S that was promoted. After claiming I received an email with an order number and confirmation of the order being placed. The email stated I would receive another email when Xbox has shipped which is still has…
Rebate Card
a little over a month ago a Verizon representative came to my door . I was already thinking getting rid of optimum so i listened and agreed to switch services and receive fios internet. After everything he said in 30 days I should receive a code to redeem a $200 prepaid card I was eligible for I have yet to receive such…
$400 Appliance Credit Missing
Hi Verizon Support. I am reaching out because I have tried several times to get this issue resolved but have had no proper attention received for this issue. I signed up for Verizon home internet and received the $400 Home Depot Samsung Appliance credit offer. I was told multiple times that the offer would be added to my…
Claimed Xbox FiOS Promo but Never Received It – What's Going On?
I claimed the Xbox FiOS promo on January 20th and received an email confirming my order, stating that it was free as part of the promotion. However, since then, I haven’t received anything—no follow-up emails, no tracking information, and nothing in the mail. I’ve reached out to Verizon support multiple times, and during…
How to redeem free Xbox Offer
How do you redeem the free Series X offer? Looking at other posts it looks like I should of received some communication after 14 days, but I never received that. Now I am getting close to my 60 days to redeem the offer and I can't find anything in my account. Thanks
No free xbox after 4 weeks
I received a home offer for upgrading my internet services however I did not receive the free gift. After the waiting period passed I redeemed my offer and was told I would receive an email once it was shipped but it has been 4 weeks and I have not received any such email not to spam or anywhere at all. I have contacted…
Missing Xbox S
My offer was redeemed on Jan 5,, looks like nobody knows when it will be delievered, or not., shall i cancel ,
Xbox
I have claimed my free xbox as a deal when I signed up in December. I was told to call and redeem my free xbox around 12/27. I called and had help to claim. Still have not received. I promised my grandson I'd have it for his use. Also the gift card. Haven't received either. Not a Happy customer. I may take penalty to get…
Our apologies. Due to a system issue, your registration was not successful. Please try again later.
I’ve been trying to redeem an Xbox gift card through the home offer for several days and multiple attempts. I contacted customer service and was advised to clear the cache, but it still isn’t working. I’ve tried both the web and app, and both show the same error: "Our apologies. Due to a system issue, your registration was…
$25 discount offer
I was talked into signing up for Fios by a salesperson who came to my house to sell me something. He said that I would get a $25 discount every month if I had a Verizon mobile number, no matter what type of contract I had, so I signed up, but in fact my mobile contract was a business contract, so I didn't get that…
Fios Black Friday Offer Can't be Redeemed
Hi everyone, I’ve been a loyal Verizon customer for 15 years, but I’m incredibly frustrated with my experience regarding the recent Black Friday promotion. I signed up for Fios home internet during the promotion, which offered an Xbox Series S and a $50 Xbox gift card. The Important Details section of my initial "Your…
Target $50 gift card never received
They told me once I sign up for Fios will give me $50 Target Gift card and never sent. Below are screenshots: 1/ emailing stating $50 will be given 2/ no gift card email received in the inbox
Employer Discount
If you receive a Verizon discount through your employer, watch your bill closely. My discount went away even though I'm still employed. I noticed it after 2 months, and I had to renew it to receive it again. I questioned Verizon as to why it was taken away and they said they sent renewal notices via email; however I never…
Unable to Claim the Free Meta Ray-Ban Glasses Offer
I signed up for Verizon Fios in October 2024, which made me eligible for free Meta Ray-Ban glasses. The offer is redeemable starting December 24, 2024. However, I have consistently encountered issues with the offer. On December 24, I received an email indicating it was time to redeem the offer. I can see the 'Ray-Ban Meta…
Verizon Forward 6 months free promo
Just activated Verizon Forward, but the 6 months free promo is not honored. I was told the "free" depends on the discount amount, it may or may not bring it down to $0 so not necessarily free. I got on online chat and call, but Verizon denies this promo. The terms do not mention anything about the discount amount, just…
Get Ray-Ban Meta Smart Glasses, on us
Hi. I didn't see "Get Ray-Ban Meta Smart Glasses, on us" in my PC in step 3. I just see the picture on Mobile app. However, on mobile device, it redirected to shop and I must add credit card to check it out. Please advise!
Trying to cancel NFL Sunday Ticket that was offered as a Promo when I signed up
Got NFL Sunday Ticket through a Verizon promotion. There is no where to cancel it on Verizon’s +play section of the website. You can go to manage subscriptions but there is no cancel option. I can’t cancel through You Tube Tv because the subscription doesn’t even show up there. How do we cancel before it auto renews?
Ray-Ban Meta smart glasses, on us
I got the offer to redeem for the Ray ban smart glasses, however when I try to redeem under home offers in my account it redirected me to the product page. I ordered a pair thinking the order would automatically not charge me. Now I have the charge for the item and I don't have order history to initiatie a return.
Unable to redeem Ray-Ban Meta Glasses Home Offer
I signed up for Verizon Fios in October 2024. I was told to wait until early December before redeeming some of my Home Offers. My $200 Verizon gift card was easy to redeem, however the offer for the Ray-Ban Meta Glasses has not been straightforward. I received an email in early December that it was time to redeem my Home…
Black Friday promo
I also signed up for the 1 gig plan and added tv to my package. I signed up to switch from spectrum. I was attracted by the xbox console and gaming bundle. But soon after signing up and trying to redeem my perks the tile for Xbox changed to just a controller and headset. What am I gonna do with that? I don't have an Xbox.…
Xbox eGift Card
Signed up for Fios, got offered Xbox Controller and Headset + $50 eGift Card. Redeemed both on Dec 17, both said 48 hours, eGift card would come via email, Headset & Controller via Mail. Got the controller in 48 hours no problem, yet to receive the email for eGift card. Contacted support and they tell me it has been mailed…
X-box free premotion
I'm trying to find out how to receive my free Xbox that I was offered after joining Verizon that was one of the main reasons I wanted to join plus the home internet price which no matter where I put my Verizon box it buffers and my home internet is not so good plz help me
Ray-ban Smart Glasses Promo
October 2024 i purchased the Fios internet
Home Offers
I received the email to claim the $50 XBOX Giftcard plus Xbox Controller and headset. I redeemed the giftcard on 12/4/2024. The promotion said I would receive in email within 72 hours. I still have not received. Have reached out several times and I am not getting anywhere. NO it is not in my spam I have checked several…
Free jbl speaker
for the bot that’s going to respond to me i have 1gb fiber optic and im supposed to get a free jbl speaker. if ur not going to take my address and ship it to me then dont bother responding to this message
100 Verizon Gift Card
I claimed the 100 Verizon gift card and ow it says I haven't claimed a offer when I goto check the status.