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Can't Redeem 350$ Samsung Fios Home Offer
https://www.verizon.com/consumer/myverizon/homeoffers I want to redeem the samsung offer (from getting Fios). Originally it was a chromebook, but now it says I can get a $350 samsung credit for any device. However, when I attempt to redeem it I get sent to <pictured> page on samsung with seemingly no way to redeem or…
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Unable to Redeem offer for $200 Target Gift Card
When I purchased my Verizon service, one of the incentives was a $200 Target gift card. I had to wait 60 days to redeem said incentive. While I was waiting those 60 days, the promotion was switched to a Chromebook, which I have no use for. I called and spoke to someone at the gift card department and she told me that she…
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Redeem Reward (Change option) URGENT
Hi, I chose the $400 Home Depot gift card reward option as a new customer for Fios Internet but after checking the eligible items nothing suits my need and would like to change to getting a nintendo switch option. I contacted live support and guided me to reward department but the representative on the phone said she is…
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Home offer disappeared
On the Verizon app it said I can redeem my offer on July 7 and it wouldn’t let me redeem the offer, then later in the day the tile went missing. I talked to customer service and they told me it will be available in the next 24hr but I still haven’t see tile back on the home offer page.
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Haven't received my Nintendo Switch Promo email
Hello, I placed an order for Verizon Fios home internet using a Nintendo Switch promotion link on May 28th and activated my service on June 4th. After speaking to customer service, I was told that I was confirmed for the promotion and would receive an email on or about 30 days after my service had been activated. After…
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Nurse discount not working
Has anyone been able to get the error message that their nurse Id.me cannot be verified even though you are already verified?!! So infuriating! And NONE of the 7 agents I have spoke to have an answer! Should have never left co.cast for this mess!!
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Home Depot gift card
How do I access my $200 Home Depot gift card for switching to Fios home internet
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Where’s my sign-up home depot and verizon gift cards ??
I was offered $200 Home Depot Gift Card, $100 Verizon Gift Card and $50 Verizon gift card to switch over from Xfinity to Fios. Never got any of these. Followed up a few times 6 months back when I signed up - kept hearing it will come and all. Life took over.. remembered today and called again- the customer service agent…
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First responder discount
I’ve been trying to add the first responder discount to my account for months. First the orders went through and gave me an order number but on the Verizon side nothing came through, now I’m getting a message saying “thank you for your service, but we are unable to verify your eligibility” I’m verified on ID.ME, I’ve…
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Target gift card
They sure don’t make it easy to get this however I’m not going to stop contacting them and requesting this. I see others have had the same problem. Generally I like Verizon but this issue is quickly becoming a problem.
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First responder verification issues
I am looking for help to apply the first responder discount to Fios internet. I’m having the same exact issue as the person who posted before me about having verification issues. I am looking for any help at all. This is beyond frustrating.
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nurse discount not working
I am a nurse, have been for many years. I've been verified through ID.Me for years and had the nurse discount applied to my Verizon Fios account in the past. It's still active on my Verizon wireless account. I've tried to re-apply for it for my FIOS but am getting the same error others have gotten about Verizon not being…
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$200 Target Gift Card
Like many others, I have not been able to redeem my promised $200 Target Gift Card after setting up a new Fios Home Internet account back in February 2024 even though I have tried multiple times. I would appreciate some assistance.
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Target Gift Card Rebate
I was offered 2 gift cards from target at $200 a piece (total $400) and a $50 Xbox gift card. I attempted to redeem the offer, but I have not received an email or any gift card in the mail. Verizon website says they have already been redeemed. How can I get my gift cards? It's been since May 1st.
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Target Gift Card Registration
This is the verbiage in the email sent from Verizon when I signed up for Fios on March 27, 2024. "Target GiftCard: Offer ends 4.10.24. Must install and maintain eligible Fios services in good standing for 65 days and register for the gift card w/in 60 days thereafter, or by no later than 9.10.24, whichever is first." WHERE…
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Issue - Didn't receive home offer
I was supposed to receive a $50 Xbox gift card from Home Offers. I was told that an email would come. No such email came and the reward is listed as redeemed on my account, but with a glitch that will not say on what date the gift was redeemed. How can I have this corrected?
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Received email to redeem rewards but Home Offers still says Pending
I received an email today to redeem 2 of my offers for signing up for Fios a month ago. The email says they are ready to redeem, but when I enter into Home Offers they are still saying Pending. Today is 6/20/2024 and they say Redeem on Jun 20,2024. I have tried with 2 different browsers, as well as the app (both with…
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Fios First Responder discount not working
I am unable to get the First Responder discount that I was promised when I signed up for Fios in January 2022. Was reminded of it recently when switching phone service. I have spent 4 hours on the phone with customer service. I cannot get past the id.me page. This is an issue on Verizon’s end and known to be a problem.…
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commitments for promotions
At beginning of "test drive" period for TV channels. If I accept the gift card and Samsung credit, am I automatically making any commitment to Verizon?
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Unable to Redeem Xbox $50 e-gift card
I signed for Fios deal in which included a $50 XBOX eGift Card. I received an email to redeem the gift card, which I did on May 21st. I still have not received the gift card. It has been more than 2 weeks. When I check the "Reward Status", it shows 2 different status on the same page which is strange. I don't have any Past…
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Chromebook offer
I received an email that I am eligible to redeem my free Samsung Chromebook. But when I click on the link it takes me to m account. When I look at the offers, there is not an option to redeem my free Chromebook. Who do I need to talk to in order to get my Chromebook?
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PROMOTION
So I switched to Verizon fios back in December, for the Xbox series x promotion. later on, I was able to redeem for the Xbox series x console and the gift card. I went through put the order in and everything and boom got an email for the order confirmation. Months go by, I see the status on my order pending and waiting to…
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$200 Gift Card Rebate
New Fios order placed back in March. I was told about receiving two $100 gift cards from Target redeemable in mid-May. So far, I have not received any information on this (promo code)? Can someone please assist?
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Chromebook promotional offer issue
Same issue for me. The promotion promised a Chromebook but I have not received it. Spoke to like 15 people one day including supervisors. Keep getting the runaround on the issue. They eventually try to send a Verizon gift card that you can only use with Verizon. That's ridiculous. They send you a card that you can buy…
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Home offer
I have on various occasions tried to get my home offer gift cards redeemed. I am being told the gift cards were redeemed when they in fact were not. I cannot get any access through the app and when I go into the stores I am told to call customer service. While on the phone, I was then transferred to a “Black Hawk” team…
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Fios $200 Target gift card not sent after redemption
I redeemed the offer for the $200 Target gift card on May 24th. 5 days have passed and I haven't received the email with the code. I had no problem with the $50 Xbox and the $200 Verizon cards. I'm reading many threads about this on here. Any solid updates?
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Target gift car
So the other day I logged on and saw that my $200 target gift card would be available for redemption on may 19 2024. When I logged back in on that day the offer was no longer there and has not shown up since. Is there any other procedure that I have to follow in order to receive the gift card I was promised
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$200 Target Gift Card - An additional 30-60 days?
I signed up for Verizon Fios because of the two $200 gift cards they were offering. After the 60 day wait period, the redemption tiles were not redeemable so I had to speak with customer service multiple times. Last week, the rep manually orders the gift cards and they should be delivered to my email within 2 days. They…
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Assistance Required: Missing Signup Offers
I am writing to bring to your attention an issue I am experiencing with my account. Upon signing up for your services, I was informed that I would receive certain promotional offers. However, I have noticed that these offers are not showing as available in my account. I would greatly appreciate your support in resolving…
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redeem rewards
When I signed up for Home Internet I was supposed to get an X-Box and a $200 gift card. I got the X-Box but not the gift card. When I go to my account it tells me none available.