Fios Internet and High Speed
CR1000B random reboot - 5 month ongoing issue
Need help as i am incredible frustrated with this. SO, my internet goes out atleast 5-6 times each day. I had 4 visits from verizon. They changed y Router , ONT and battery. I had a long ethernet running from ONT in garage to where the router was. Verizon basically changed that and the ONT and router are next to each other…
How do I file a formal complaint?
I need to file a formal complaint with Verizon as the Customer Service experience I just had was absolutely unacceptable. All I needed to do was move my service to a new apartment in the same complex that I had been living in. I placed an order, then was asked for proof of residency which I was unable to provide because…
Set IPv6 DNS without C1000A router being the middleman
Hi, This is a feature request. Currently, CR1000A advertises its own IP as DNS for IPv6. Since Fios is distributing IPv6, I'd like the router to advertise my own DNS for IPv6, just like it does for IPv4. I do not wish the router to act as a middleman when the queries are sent to IPv6 DNS. Thank you
Fios Router
Hi, one of my set top boxes has totally lost power. I called tech support. They told me the three boxes I have are no longer being used by Verizon, and they are sending a tech to replace all the boxes. In the process he indicated I should get a new router which is $10 a month rental My current router is free. I prefer to…
Need Verizon FIOS in my community whom to approach
We are at Renaissance Greens, in North Brunswick, New Jersey 08902. This area is covered by Optimum wired but they have pathectic service. In Renaissance Greens only Verizon Home Internet 5g is supported which does not give speed above 100-150 MBS and that too spordiacally. We approached the verizon sales office in north…
Worst service
Don’t use their customer service! My internet has been out for over 24 hours with no resolution or way to fix it. Every agent has given me a different answer after hours on the phone and in chat, so disappointed and can’t wait to switch providers!
VMS4100ATV is downgrading MoCA speed
My Verizon FIOS Internet is using MoCA for backhaul throughout my home, most devices are wireless with a few connecting to MoCA converters or the FIOS extenders via ethernet. I recently discovered that the VMS4100ATV is only MoCA 2.0 while all other devices are MoCA 2.5, significantly reducing LAN speed since MoCA is…
Upgrade from 100 Mbs to 300 Mbs with existing coax home wiring
My home has coax wiring for in-house network distribution and I am using FIOS 100 Mbs Internet. The ONT is in the basement and the existing Verizon router is in the office on the second floor. I currently use Google Wi-Fi access points throughout the home with one connected to the Verizon router in the office. I want to…
FiOS available in neighborhood and neighbor, but not to my house
Hello, I just moved into a new place and trying obtain FiOS services at my location. FiOS appears to be available in the entire neighborhood /zip code including my neighbor to the direct north, but for whatever reason my particular corner is marked as FiOS ineligible. I tried contacting customer service, but their system…
Missing $300 Visa Promotion
Brand new customer, never have had Verizon before. Ordered whole home internet plus in December 2024, while the ad for the $300 Visa card was still on the website. Switched to Verizon from another provider, also ordered new iPhone 16 Pro with phone service. Was very much assured by the Verizon rep that we would most…
My iMac will not connect via Wifi--but it did until yesterday
So I just got my new laptop today and transferred everything to it from my old desktop computer. My laptop connects to the internet no problem, but my desktop says it is connected but I have no internet....? I tried connecting via ethernet and still nothing. It worked fine until this afternoon. Any suggestions?
Install??
Hi all. I've posted a pic of my setup. My router is up in the house & box in basement. I want to get Ethernet in garage can I plug into the black box & run to the garage for Internet. I just want to plug in a TV. If I can't do this is my only option to run off the router?? Help please & ty
Verizon CR1000A corrupts android + iPhone OS update data...
I have a Verizon CR1000A running 3.3.011. When trying to update either our iPhone or our android phone's OS over WIFI, the updates fail saying checksum failed. If I turn off WIFI and use 5G, the updates succeed. I've noticed that if I power cycle the CR1000A, the updates will succeed, but only for a short time before the…
Fios Router Acting Strangely
So about 2 weeks ago, I had plugged an OrangePi 5 into my Fios G3100 router's LAN port. When I went to disconnect it, I accidentally disconnected the Ethernet cable that came from my ONT into the grey WAN port on the router, and then reconnected it. However, ever since this incident, my WiFi has been acting strangely,…
No HELP
Its been two days, I have no wifi. Cant get anyone on the phone, they either pick up and hang up or say they are transfering and hang up. Chat tried to help and couldn’t. This has been the most exasperating experience. I would rather have bad internet with optum than no wifi with fios. Absolute worst
Need Help Resolving Home Internet Issue
Need Help Resolving Home Internet Issue After Telegraph Pole Damage Hi everyone, I’m hoping someone can provide guidance or advice on how to resolve a frustrating home internet issue I’ve been dealing with since January 28. Here’s what happened: - On **January 28**, a car accident damaged the telegraph pole near my house,…
Verizon blacklisted residential IP-addresses -- is there hope?
It appears, all "residential" IP-addresses on FiOS network are listed (by Verizon) as those, which should not be sending e-mail in SpamHaus' "Policy Blocklist" or "PBL". (You can check your own IP here.) Not every recipient uses this list, when deciding, whether to accept e-mail, but many do -- including Yahoo and GMail.…
How to add firewall rules to the router programmatically?
My main server -- the DMZ host -- runs software, which monitors a couple of log-files and blocks IP-addresses, from which it sees hacking attacks. However, I'd like the router to be doing this blocking -- thus protecting my entire LAN, not just the DMZ host. The DMZ host will still be doing the hack-detection, but, instead…
Mail Clients like Outlook and Thunderbird Unable to Reach Mail Server Through Verizon Router
I have a Verizon Fios business account at my home. I'm using a G3100 router. I haven't been able to configure email clients like Microsoft Outlook or Mozilla Thunderbird to traverse the router and reach a mail server named "example.net" (for example) that I have on my home network to retrieve email using secure POP3 on…
Setup Verizon WiFi Router CR1000A to assign same IP to Dynamic config laptop?
Can I have my laptop setup for Dynamic DHCP, but have the Router always assign the same IP on my home network? I had this setup in a previous Verizon router -- each identified MAC address on my network received the same IP addresses. The manually assigned ethernet machines are working with their assigned IPs. That's OK.…
Sonos
Has any found the solution to keep sonos app connected to WiFi? Every time I open the sonos app it is disconnected from WiFi or some speakers aren’t connected.
SuperBox S6 Pro – Stream Smarter, Enjoy More
The SuperBox S6 Pro is designed for ultimate entertainment, offering seamless streaming of live sports, TV shows, and movies with zero buffering. Its fast navigation and user-friendly interface make accessing your favorite content effortless. No complicated setups—just plug, play, and enjoy high-quality entertainment at…
Trying to fix Wi-fi issues
So called earlier in the week about wi-fi connectivity issues. After getting transferred a few times between CS and the Tech teams, the Verizon CS person suggested we needed a new router (though the Tech team thought things were fine). At the same time, CS said that Verizon was in the process of upgrading all its set top…
G3100 - Changing device name
How do you change the name of Devices?
New router
I have service with Verizon for nearly 6 months and now I have been nothing but frustrated. I requested a 1Gig plan with Fios with an extender to cover the whole house, but they completed the installation with an older router and did not bring the extender. I requested an extender after a few days and they sent me an…
New Router
Verizon sent me a new Route (Fios G3100) and new STB to replace my soon to be obsolete equipment. I'm already stumped on the first set up instruction. I am being told to plug my ethernet cable into the WAN port. Problem is, I don't have an ethernet cable coming from my Fios equipment at all!!! I have had a cable…
Manually Set IPv6 DNS for the CR1000A
I would like to be able to set manually both my IPv4 and IPv6 DNS on the CR1000A router. My firmware version is 3.3.0.11, and my hardware version is 0.0.A. Currently, I have only found a way to set IPv4 DNS. * Network Settings --> Network Connections * Edit the WAN. In my case: "Broadband Connection (Ethernet)" _edit_…
Dunellen Area Fios
Is Fios getting installed in the Dunellen NJ Hub?? My neighbor said he spoke to a verizon tech who was measuring poles for Fios installation in our area??
palworld decicated server
So im having issues with server being seen out the network, i already set up the udp and everything, i was told to configure the pert forwarding through ipv4 ip but eveytime i try the router removes it
How can I get my address into Verizon's database?
I have a newly constructed home, and I've been trying to install Fios internet. However, I've been experiencing a lot of back and forth with Verizon representatives. Initially, I was told I would receive a response within 48 hours and that my address would be updated in the database within a week, allowing me to set up…