Fios Internet and High Speed
Verizon App
Verizon,,,, will you please fix your ridiculous App. Everytime I try to log in to my account through the app, all it does is spin and then say data not available try again later. Then after about 5 attempts it works, and partially at that. I am sure I'm not the only one having this issue. Come on Verizon!!!!
What is coax link privacy password?
I have the Verizon router (CR1000A), and I noticed that, under the coax connection options (Network Settings > Network Connections > Coax), there is a privacy option where you can set up a coax password (see screenshot #1). (I believe this was an option for older Verizon routers too.) The router manual recommends enabling…
Getting 0.01upload speed
Had FiOS installed since the 28th of June and been constantly getting drops in speed and unable to use the Internet with any connected device. Download speeds are fine with 900mbps and uploads cap at 0.01. Tried resetting both ont and router, swapped router, had a tech visit, disabled ipv6. Nothing seems to work except…
Moving Router
First time posting here. I have an ARRIS ONT box outside my garage that's powered from the inside of the garage. The ethernet and coax lines come into the house from a separate spot. I am trying to move my router to the garage so that they can all be plugged into a UPS. Can I bring the ethernet cable and coax cable into…
Where on Verizon webpage to change WiFi default pass6
Where on the Verizon webpage can I change the WiFi default password?
Why no https:// connection from G1100 on home network
G1100 won't give a secure connection for anything on my home network even logging into the router. I complained to VZ support & he said I needed to reolace my router. Just installed the new G1100 & it is the same. Thanks Al
$50 target gift card
I've had home internet installed since 04/16 and I've have paid 3 bills till now. I still waiting for email about target gift card for 50 dollars. How can I get it?
Hold Times
I pay for 1 gig but my internet speeds are 45 mbps about 50 feet from the router (in my office) and 500 mbps within 8 feet of the router. I tried to call Verizon and have been on hold for ALMOST 90 MINUTES. I work from home and had to clock out and use my PTO because Verizon is not working as advertised. My services were…
Fios Availability
I'm a current Verizon Fios user and love their Internet services. Ill be moving to a new home at the end of the month and just checked service availability at new address and unfortunately it shows service not available. Is there any way to request service? I checked the map and Fios is available literally at the end of…
Locating buried underground Fios internet line
I am starting construction and need the buried Fios cable marked in my yard so it does not get accidentally clipped. I cannot seem to get Verizon to come out and mark it. Has anyone had success?
Internet disconnects every day
Our Verizon internet service disconnects us almost daily between 7:30 and 8:30 am. We use the troubleshooter on the Verizon app to reconnect but it kicks us off zooms regularly and takes several minutes to reconnect and it’s a huge nuisance. This is after a Verizon staff person came and installed a new router less than a…
My Verizon App does not work
The My Verizon app does not provide details about my router unless I constantly restart the router. Then it accesses the information for a few times and then it happens all over again. The app is useless. Any one else have these issues? Workaround? Using the newest Fios router and extenders.
Chat not working
Hi! I had a chat session last month on the 15th and was about to agree to an upgrade to Gigabit with fixed pricing for 4 years when my agent, Pravalika disappeared. I waited for quite some time before ultimately ending the chat and calling customer service. They were unavailable as well, posting a message that they were…
E3200 Ethernet ports
I have just replaced the Fios router and WiFi Extender with updated models from Verizon. The old setup using a G1100 Router and a WCB6200Q Extender had worked well but Verizon recommended I upgrade to new equipment when I dropped the cable TV service. the new equipment arrived this morning and I have worked for 6 hours on…
Port for DVR with latest router settings
Please help!!! I was a Verizon customer with the old router. Now the port forwarding platform looks totally different. I’m not sure what goes where anymore. I have a defender DVR model 21164
Fios with XE75 Mesh routers over MoCA
Hi there! I'm moving into a new place and am looking to configure my wifi network. We'll have Fios Internet (no TV). I purchased 3 XE75 nodes and am hoping to set up a mesh network. We will have coaxial throughout the house. Is it as simple as plugging a MoCA adapter into each coax port and an XE75 node? Will I need to…
What are some common issues with rack servers and how can I troubleshoot them?
Hey everyone, I’m fairly new to managing rack servers and I’ve been encountering a few issues lately. I was hoping to get some advice from those of you with more experience. What are some common problems you’ve faced with rack servers, and how do you typically troubleshoot them? Here are a few specific areas where I’d love…
FiOS with XE75 Mesh routers over MoCA
Hi there! I'm moving into a new place and am looking to configure my wifi network. We'll have FiOS Internet (no TV). I purchased 3 XE75 nodes and am hoping to set up a mesh network. We will have coaxial throughout the house. Is it as simple as plugging a MoCA adapter into each coax port and an XE75 node? Will I need to…
Replacing Surface Mount RJ45/RJ11 Box
I want to replace the old and ugly yellow surface mount wall jack/housing originally implemented by fios install tech many years ago. The box receives telephone wire (2 wires) + cat5e ethernet coming out from my ONT. I believe there are Keystone jacks inside the surface mount box. In essence the box inputs are hard wired.…
How to get the ONT replaced?
Hi, Since last 10 days or so, I have been having major service issues. The internet goes down completely. When I call Verizon, their automated system is unable to fix the issue by issuing a reset. When the service first went down, I was able to talk to an agent and he showed me how to reset the ONT by pressing a reset…
2 Gig plan available in Philadelphia Pa
I want to know when will Verizon will be offering 2gig home internet service plans? It’s currently available in NY. Does anyone know of a tentative date and time. Or just a lunch prediction?
High Latency
Hello, Lately I have been getting High latency when I'm playing world of warcraft. Somtimes home MS is high but normally around 80MS but the world MS has been spiking in between 120-800 MS which is virtually unplayable. Through recommendations I downloaded WinMTR to run a trace and i think i could the culprit.…
ID.me first responder discount
Same problem as many others. Looking to verify first responder discount. I am an existing Fios customer. When the verify ID.me page pops open, I login to my account (firefighter/first responder) and then when it returns to Verizon, I will get a quick "Thank you for your service. We are unable to verify your eligibility,…
Home Internet
In the Verizon app, Clicking on menus and sub-menus is very slow. Also, the app shows too many devices online and one is unable to tell which is legit or not. The app doesn't show enough information about the devices connected to one's network. The chat room doesn't even work. After clicking on it, it does nothing. Lastly,…
CR1000A Port Forward Issues with IP camera system
So I recently got Fios at my new place (previously had the g1100 or something for years - 2017) and it comes with the new CR1000A router. My security guy set up my cameras, port forwarding, the works. It works for a bit but then after a few hours or overnight, all the ports are closed. I checked using CanYouSeeMe.org too.…
Customer Support and Technician Contact Issues
I was on hold, disconnected and back on hold for 2 hours on Monday before I was able to talk to a real person to help me. I finally got a service appointment scheduled for a technician to come to my new house and install a coaxial port inside our house. I got confirmation emails about the appointment and it was set for…
Service
We have very poor service at our home. We have dealt with this for a couple of years but the home was a second home. Now we are living there most the time.
Moderate UpnP
My nephews are having issues trying to play games on a Xbox console. It says UPnP connection is moderate. Is there away to turn this on? I have the CR1000A router.
Request Adding ONT For New Service In Basement Apartment?
Hi, I have a rental property where my tenants on floor 1 and floor 2 have Verizon Fios internet/cable TV service. However, when I search for my rental property address it doesn't show I can add any service to the basement apartment. I'll be moving into the basement apartment and would like to have my own Verizon Fios…
Moving router from ONT to wall ethernet port
I just switced apartment and moved my Verizon internet service with me. At my old place, the technicians were able to connect the router to the wall ethernet port near my desk (instead of connecting it to the ONT), so that I could use wifi for my mobile devices and use wired ethernet connection for my PC at the same time.…