Fios Internet and High Speed
Can't access Home Protection Network
Like several others, I cannot access Home Protection Network through the app. Logging into the router gets me nowhere and this page looks like it hasn't been updated since 2018: https://www.verizon.com/support/residential/internet/essentials/home-network-protection I'm apparently not alone. See *…
Service
Verizon Fios home internet is the worst service that I have ever had. has anyone had issues with services cutting in and out ?
X box promotion
Last year I decided to switch to Verizon because they had a good promotion for new customers that included a X box. Now that I contacted them and asked for they are telling me that X box was not included into the offer I took, when the girl and the guy that installed the internet I asked them and they said you will get it…
Cr1000a router
* According to the advanced features in the Verizon cr1000 router,it says it comes with McAfee home network protection, so than I don't have to purchase Verizon digital security. Also is it fire wall protected and how many devices does it cover. Thx
My Verizon App isn't working
I am having the same issue. Keeps saying cannot connect to Mcafee parental controls and to try again later. I’m so frustrated. The my Fios app worked great.
Home Network Protection no longer working
It has been more than a week, and I am unable to access Home Network Protection from the My Verizon App. When I try to, I get a generic error message saying "We're sorry. It looks like we are having trouble connecting." Looking around, I see several people are having the same issue, as I see folks mentioning this on this…
Home network protection not working
I see there are several posts here and on reddit about home network protection not working through the Fios app. Has anyone found a solution? I am unable to access HNP to change schedules and unblock devices. Router reset did not help
Admin panel says port is open, yet it isn't
I cant get port forwarding to work. I do all the steps in order to port forward, and the admin console says the port is open But when I use portchecker.co and canyouseeme.org, it says it's closed I really dont know what to do at this point. for reference my router is the CR1000A and the firewall is at "low security"
HOME NETWORK PROTECTION NOT WORKING
I have the G3100 router with Gigabit Service, which is supposed to include the McAfee Home Network Protection feature. However, The HNP is not working at all any longer . It shows No devies connected however there are multiple devices that are on line. I set teen and Kids Schedules to turn off the wifi conections but these…
Home Protection Network Not Working
Need some help. I managed devices with the old Fios app fine. When they got rid of it, the Hone Protection Network inside of the Verizon App worked for me for awhile. More clunky and the app froze a lot more, but it still worked. Now however, it stopped working. First, it just showed that nothing was connected, which was…
Heading into day 4 without internet...
Our Fios internet in Clifton NJ went down on Friday night when a storm knocked the power out. Power was restored within an hour or two. Fios remained down. I reported it on Saturday morning. I was told an engineer would come out on Sunday to fix it. Then I was told there was a wider network problem, so the engineer was…
Disappointing Experience with Verizon Gift Card Redemption
I recently encountered significant frustration while attempting to redeem a $200 Verizon gift card. Despite multiple attempts and reaching out to their customer service, I have been unable to access the promised value. My initial contact with a chat agent proved unhelpful as they provided a link that consistently failed to…
Does the CR1000B router support Dot1Q on its 10ge int?
Hello, before I go screwing around I was wondering if the CR1000B router will route vlan traffic through it's 10ge int, uplinked from a Catalyst switch SFP. Unclear if the router 10ge int is configured as a trunk. Only asking because I don't see any vlan settings in the router GUI, nor the documentation, however the doc…
Can an Arris Surfboard modem/router SBG7400AC2 be used to replace or increase signal with a Verizon ASK-NCQ1338FA?
Can an Arris Surfboard modem/router SBG7400AC2 be used to replace or increase signal with a Verizon ASK-NCQ1338FA?
Gateway Cellular internet printer connection
Why can't I connect to my wireless printer with the Gateway 5g internet box?
What is the cost increase & process to convert from Residential FIOS to Business FIOS plan? (I require a static WAN IP address).
Hi, I'm wondering if anyone here has gone through the process of converting their Residential FIOS internet plan to a Business FIOS internet plan. I need a static IP address for my WAN connection (hosting small business websites and applications). I do not want to use a DynamicDNS service, so it appears a business plan is…
Wifi range
I have a detached garage that is 50 ft. from my G3100 router location. Is there a cost effective way to extend the range? Thanks
Xbox $50 e-gift card
when it's time to redeem, it just disappeared from the offer account. what kind of promotion is this??
Internet speeds not what I expected
Just switched from cox 500mbps to Verizon 1Ghz and I’m only getting on average 300+ on download, which is almost the same I was getting with my cox plan, and I honestly was expecting to get double that. Upload speeds seem a bit faster, sometime low 400’s does everyone else experience the same? I wonder if I downgrade to…
CR-1000B keeps disconnecting smart home devices
I recently upgraded my Fios service to 1gb and it came with an upgrade to the router. I have CR1000B and this router has been a disaster. It keeps disconnecting all my smart home devices on the 2.4GHz network. Has anyone faced this problem? How did you solve it? I have tried the following: 1. Restarting the router 2.…
Internet speed issues
For the last week I've been getting only around 30Mbps max, sometimes in the single digits, after around 8pm. During the day my service seems fine (over 200 down earlier today, with 300Mbps service), so I'm pretty confident there are no problems with my router/ONT. Speaking to support today, they ensured me that upgrading…
Verizon Technician No Show and Verizon cannot track their employee
We scheduled an appointment between 3-5 pm but the technician never showed up. I called multiple Verizon agents and they were not able to get hold of this technician. It really scares me that Verizon cannot track the whereabouts of their own agent.
Fios Connection dropping every 10-20 minutes
We use Fios 1G for home internet. Recently many of the streaming services have started to disconnect, freeze or pixelate. All of the streaming devices are hardwired to either the CR1000A router or the E3200 Extenders. The easiest freeze to detect is streaming Spotify to a hardwired A/V receiver. When the music stops…
Internet is down zip 07029
Anyone in the same area experiencing same issue as mine?
Fios G1100 not passing no-ip
Fios G1100 not passing no-ip or Dyndns updates These are used for ddns updates fir Local Wan IP. Any setting I can choose, or is this going to require contacting fios This 300/300 service. NO TV, NO Coax ONT Ethernet to router.
CR-1000B self-organizing network control
When I use my iPhone in a different room less close to the router, I find the speed drops from fast triple digits to slow 2 digits. But if I disconnect from the network briefly and reconnect, the speed goes up to triple digits. My impression is the self-organizing network lowers my speed at more distance but will reconnect…
Whocancelledmyorder
Been with Verizon for 24 years phones. Decide to try fios with home inter phone and tv. Tried with no success to get this done online. Online was a nightmare evertime we tried to get the current phone number put into the system we were given a new number. Not wanting to order the services without our current number we had…
Parental control
The parental control has not been working recently. It shows 0 devices. Do people have problem with it? It has been working with the new fios app, but it didn’t seem to work recently. Thanks
Cable in water
A few weeks ago I had my line redone after we hit it with the lawn mower. The new line comes out the front of my house on the grass and to a pole near the road. We'll the internet hasn't been great lately so I walked out to the pole and the cable in laying in a huge puddle of water. Would this effect my internet service?
Need status on fast ticket
Can someone please help me find someone that works at Verizon that knows what a fast ticket/engineering ticket is that can help check the status of the ticket? I was supposed to receive a call once the ticket was resolved. Numerous people that I have been passed back and forth to have no idea what I am talking about. any…