Fios Internet and High Speed
Slow Fios upload speed - CR1000B - potential solution
For the last few months I've been having inconsistent and slow speeds on my Fios connection, especially uploading. A few days ago after the usual round of rebooting routers etc I called Verizon after yet another speed test showed pitiful upload speeds, around 10% of where it should be. They remotely rebooted the ONT and…
Please add my address to the internal. Do not solicit/do not knock list
Hello, I have clearly posted" no listening" sign on my door, but Verizon door-to-door representatives repeatedly ignored and knocked anyway. When confronted they use the exact script documented throughout this form claiming they quote aren't soliciting, just informing me about home internet options" this is an explicit…
powering an ONT with batteries
Has anybody had success powering a ONT during a power outage with a batteries . Looking for Internet access for a few hours. I looking at Ecoflow and Jackery units. I woulkd need a battey for the router but I do think the router draw much power
Fios Pathways and Lines ran, how long before availability?
I've been patiently waiting for months now, recently checked and still not available. There are however homes about 5 blocks away that show Fios is available. Is there a way to get some sort of timeline? Moreso than just the text or mailing when it is finally available? Zip code 16866.
Wifi extender not conntecting
My Wi-Fi extender is showing a yellow light. I have done all the things (unplug, reset, tried to pair again) nothing is working. How do I get a live body for assistance? I have already sat on hold for 45mins with no help so just hung up.
How to submit a FAST Ticket? New construction listed as business…
Hi! I’ve tried calling the 1-800 number a few times now and haven’t gotten anywhere so any help is greatly appreciated… just moved into a new construction home and the address shows up as a business when I check for Fios availability (it’s not a business) and all neighboring homes are eligible for Fios when you search by…
Old Fios Extenders show up as offline in Verizon Home App even though not connected to network
I have 2 older Fios Extenders that are no longer connected to my network. They keep showing up as offline in the Verizon Home App. How do I remove these from the list? Short of a factory reset on the Router (I do not want to do), how do get these to not show up? There doesn’t seem to be a way to remove them in the app.
How to submit Fast Ticket to reclassify address?
New construction is listed as a business (it’s not an business) and doesn’t show as eligible for Fios despite all neighboring homes being eligible if you enter their addresses. I’ve gotten nowhere with 1-800 number and have seen some posts saying I need to submit a Fast Ticket to have the address updated in Verizon’s…
Customer service keeps hanging up on me.
I have tried multiple times to get a callback from Verizon to discuss our home internet issues. Every time it calls back, it hangs up on me. During work hours. I am in a live chat and the person says they cannot call me by phone. How is it that a massive company does not have phone service? I have spent 30 minutes in a…
Worried
we were Verizon representatives in the area of 19140 today Saturday 5/23/26 knocking on doors asking people if they sign up for Verizon Fios?
Tech service
I recently moved and got Verizon home internet. Scheduled a tech to come set up ont. The tech marked that they came but never showed up. Called and got another tech sent the next day. They came but didn’t set up the ont properly. My partner and I work so we can’t be home during the day everyday for these people to mess up.…
How to prioritize Devices on wifi
Is there a way to prioritize devices on my home fios wifi?
INTERNET
Internet connection to TV ERROR code 205
Customer service experience
I've been trying to schedule a technician appointment for the past two days without success. I've spent 2-3 hours chatting with agents, who keep transferring me to new representatives. Now, I've been on hold for nearly 2 hours and haven't connected with customer service yet.
Need FAST ticket / engineering review for Fios at 154 W 73rd NYC
Hello Verizon team, I am posting on behalf of the property owner for xxx West 73rd Street, New York, NY 10023. We would like Verizon to review this address for Fios availability and open the appropriate FAST ticket / Fios Address Service Ticket / engineering review / MDU site survey. The public availability checker…
G3100 router update stopped my vpn access
My home setup: Remote laptop client with WireGuard connects to a DDNS site which forwards the tunnel to my home router G3100, then through a port to my WireGuard server, then to my home LAN. It DID work great for several years! Now apparently after a router update it only opens to the sign-in page of my router (!) and…
Not hangs up when transferring call
I need to speak to someone about fixing my Internet that the City Gas guy cut.
Fios
why isn’t my internet working it’s been 15 hours
Service to new residential subdivision
I am a Developer in southeastern PA and am trying to get to the team that can help to provide underground infrastructure for a new residential subdivision. Getting bounced from one phone number to another and no one seems to be able to point me in the right direction. Any guidance would be appreciated.
CR1000B rebooting regularly
My CR1000B is rebooting mysteriously and regularly, a few times day, and I haven't been able to determine what the issue is. Right before the restart I'm seeing the following in the advanced log: 2024 Aug 18 11:19:56 wifi_init info [WIFI.6][ADV] Set WPS device PIN 22001139 2024 Aug 18 11:19:56 wifi_init info [WIFI.6][ADV]…
How do I get a FAST ticket?
As the title suggests, how does one actually submit a FAST ticket? The house quite literally 700 feet from me has Fios and I do not, and I cannot figure out why, if the fiber was never run or what. But it is maddening becuase like 93% of the area has fios. I live on ***** in Poughkeepsie, NY 12603. The neighbors just…
What is this error code
why am I getting error code VODPLYB_2000? This happens quite frequently while on the DVR especially while trying to watch shows on NBC. PLEASE HELP!
why isn't my g3100 router lan port lighting up? and ethernet doesn't work?
For some reason my g3100 router ethernet stopped working. When I plug the ethernet in I don't see the usual green light, and I don't receive any connection from the ethernet cable. I have tried different cables and I have tried all 4 ports.
My Verizon One Gig router has rebooted 94 times
have the CR1000B router. I also have an extender I'm not sure which one I gotta look but in the last 10 days my router has rebooted 94 times I've had five technicians to come here and I've had 34 phone calls to Verizon and they still have no clue. All of the equipment has been replaced twice including the wires. I have…
Is port 8550 being blocked?
Hi I have a camera app I use to access cameras on my network. I get a message that port 8550 maybe blocked. I'm not blocking it on my firewall, and I have port forwarding enabled on my Fios router. It seems to be blocked by the carrier somewhere. Is there a way to unblock it to my IP address?
New Fios install: Wired connection fails connection.
Hello New Fios install via wall Ethernet. When trying to connect to TV and game console, it will detect the wired connection but fail to actually connect to the internet. Wi-Fi works without any issue. Haven’t changed much since initial install except for disabling WPS, DMZ, SIG for security reasons. Any idea what can be…
Verizon Fiber Installation damaged Sprinkler System
Earlier this year Verizon laid Fiber in my neighborhood in Wixom, MI. I turned on the sprinklers yesterday and have several damaged/cut sprinkler lines in the area that they were working. Who do I contact to report this? Thanks.
RSRP signal at -118
can a work ticket be put in for my area. I ran an RSRP on my phone and the data showed a -118 signal strength which equals less than poor. Been going on for over a year now.
Losing connection
The connection between my TV and my router is dropping frequently. How do I stop this from happening. I've rebooted the router quite a few times but it keeps happening
Slow internet
slow internet speeds and I fed up