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MISSING $200 AMAZON GIFT CARD
Like many others, I seem to be unable to redeem my $200 Amazon gift card. I never received an email or anything. I signed up for Verizon Home 5G . I’d very much like to use that gift card; so any help would be appreciated.
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Where do I find my Amazon $200 Dollar Gift Card?
Received the email that my reward was ready to be redeemed, yet when I follow the link, it just takes me to my home page.
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Promotional credit removed even after submitting trade-in device within 30day at Verizon store
I have trade-in 3 devices as part of promotional campaign. These devices were submitted, within 30 days, at store where it was checked and received. After a month I received a mail stating that promotional credit is removed for 2 devices as it was not submitted within 30 days. I called customer care when they said that it…
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5G internet Xbox series s offer
I tried redeeming the Xbox series s exclusive offer after I got my Verizon 5G home internet and it is not working. Has anyone had this issue please help
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Verizon E-Gift Card is not working
* I switched to verizon and sumbitted my device for a trade in before i e-transferred from t-mobile. My trade in was received and assessed to which i was given a $290.00 Gift Card. However when i go to use this gift card it says the pin is invalid and doesn’t work. I would like to get some type of support for this as this…
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200
I just switched here and I was told that I would receive a gift card in enough time to pay my phone bill or buy any additional item and I haven’t received any information about the gift card and I was wondering when I receive the item
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Home Depot Gift Card not working
I have been trying to get my Home Depot gift card promotion and It says it was Redeemed , but I never got the code to give to Home Depot.
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Amazon gift card
Trying to redeem the Amazon gift card, I clink on the link for the email and it doesn’t even show anything that is redeemable, or have the the tile to click on like the email says. Has anyone been able to figure this out?
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UPS LOST MY TRADE IN
I placed an order for the new iPhone 15 Pro at Costco, and I received it without any issues. On October 31st, I shipped my Pixel 5 for a trade-in worth $830. However, when I contacted customer care today, they mentioned that they haven't received the package. Upon checking the package status, it indicates a delay. I…
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Trade-In
I switched over to Verizon back in late September with a trade-in device deal. This was a deal for two phones/lines. I received our new devices, but no trade-in boxes or mailing label. So I reordered them. I mailed in the trade-in devices on 3 Oct 2023. The devices were delivered to the Return Facility on 9 Oct 2023, but…
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Trade In - Wrong Device Assessed
I am a brand new customer and recently traded in an iPhone 13 Pro to Verizon. I was quoted $335 trade in value. The phone was sent in last week, just received and assessed today. Their message says: "Make/Model: Apple iPhone 13 Pro 5G in Graphite Device ID submitted: (my phone's IMEl number) Estimated trade-in value: $335…
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Trade in phone
I sent my iPhone 13 back to UPS and UPS tracking shows that it was delivered to them, and then today I got a notice from Verizon saying that they never received the phone. I see that this has happened to quite a few other people. Currently I can't even seem to get a Verizon support rep on the phone... I'm lost in their…
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Trade In phones
I traded in 2 iphones in September. They were received at the Fort Worth facility. I was notified of minor deductions on both phones. It was all posted in MyVerizon. In November I was notified Verizon never received my phones and my account was wiped clean of the information related to the receipt of my phones. I do have…
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Loyalty??
I have been a VZ customer for 22 years, keeping 5+ lines active for most of this time. I upgrade only when I feel I need to - not just because a new model is available. But now it seems that Verizon will not offer me any kind of deal to upgrade my iPhone X to the new 15. This is nuts! Has anyone managed to get a decent…
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Wondering why new customers get better deals than long long time customers
I have been a customer since Verizon started 30+ years and I see deals for starting a new line, new customers getting new iPhones and apple watch and an ipad with trade in of old iphone. I have a good Samsung and don't need a new line I see there's deals for Samsung but I don't understand why I need a new line. Maybe I am…
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Home 5G Internet Samsung Chromebook Go promo
Hello, signed up for and activated Home 5G internet back on 08/22. Was looking to redeem the promo for the free Samsung Chromebook Go. Chatted with a live agent who assured me that they had filed out a form and that I would receive an email with link and code to redeem offer by 08/30. Day comes and goes and nothing, so I…
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5g home internet promo
I signed up for Verizon 5g home.intetnet because of the promos being offered but I haven't been able to receive my promo code to register at all. It's supposed to be done with 60 days but every time I ask for help I'm told to wait. So am I just supposed to wait i til I'm inelligable and won't get it? All I see in forum is…
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$830 Trade-In credit unavailable for my old phone
Before purchasing my new iPhone 15 Pro Max from Best Buy, I checked with both Verizon chat support and Best Buy to verify that my old phone, samsung s21 ultra, was eligible for the $830 trade in promo. I had the play more plan, and was told that plan would be eligible for the trade in promo, though apparently that was also…
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$200 rebate per line switched hasn’t arrived yet
Hello, I switched over my 2 lines to Verizon back in June and I was told I would be given a $200 rebate per line switch after about 2-3 months. I called customer support about it back in October and the rep said that it should arrived soon and to keep checking my emails and spam folders. I’ve been checking everyday but…
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acp internet discount
trying to reapply acp discount customer service bad news
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Can i trust Verizon trade in?
I have a s21 ultra with cracked screen. I was 100 percent up front with rep that its affecting the display and he assured me i would get 800 towards an s23. I repeatedly insisted that it has a broken display and he assured me I'll get the s23 for free less taxes and activation. It just sounds too good to be true, and I'm…
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Verizon Free phone isn’t free
Verizon free phones aren’t free. I pay an extra $11.14 a month for 36 months = $396, then they stick you with a “dev payment ungraded fee” $35 a month x 36 months = $1,260. $396 + $1,260 = $1,656. That’s a really expensive free phone. F verizon mint mobile is way cheaper! They made me remove the word s*cam because it’s a…
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Trade-in value missing
I traded in 4 phones in July 2022, supposed to get an $800 trade-in value for two of them, $400 for the other two. What I got was a provisional trade in credit for $700 on two phones and $200 for two phones. After a few months they reversed all of the credits as they could not find the phones. I contacted Customer service…
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How to file a complaint?
Does anybody know how to file a formal complaint with Verizon? I have talked to 6 representatives over 50 days who have not been able to help. Hoping to get their attention through this forum before writing their executive team and looking into how to file a formal BBB and/or FCC complaint. Background: I bought two new 14…
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$200 Gift Card
On November 1st, I switched from AT&T to Verizon. The CSR mentioned that I will receive a $200 gift card that could be used to purchase Verizon products or pay my bill. He mentioned that I could apply after my service has been transferred. Where do I apply for the gift card? I am not finding anything on your website.
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Home Depot gift card with Home 5G sign up
Wow, seriously wow. Can not redeem the Home Depot card I was offered to change internet providers. Call client service, they say they sent me on in my email. Nope, not there. Keep trying to redeem through account. Get to submit” technical difficulties, try again”. One day to redeem and now I am locked out of my account and…
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Trade In Promo Issue
I am so frustrated with Verizon. I was told by a store sales agent that I would get $700 back on my old phone when I bought a new one because of a promotion. After a few months, I found out that I was not eligible for the trade-in amount because of being on the 50+ plan. I was not told about it by the store agent when I…
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Switcher Rebate
I have been trying to activate my $200 switcher rebate and it looks like I am having the same issue as many other people. Verizon offers a $200 ‘gift card’ and then makes it impossible to actually redeem that ‘offer’. If I am unable to find a solution soon I will be contacting the BBB as others have suggested.
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$200 rebate switcher with verizon
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Customer services
Dear Verizon Customer Support, I am writing to express my deep dissatisfaction and frustration with the unacceptable level of service I have received from your company. The recent experience I had with the subsequent interactions with your 611 customer support team and at the store has left me utterly disappointed. I…