Mobile Deals (Archive)
Amazon Gift Card
I am having an issue of trying to redeem the Amazon Gift Card from the app. It allowed me to redeem the Xbox but when I tried the card it would go back to the select page after I accept the card.
"Miscommunication" on holiday deal
Definiely you need to READ EVERY WORD BEFORE SIGNING ANYTHING! Here's the store that "served" me: 3 Digital Wy Ste 2, Maynard, MA 01754 I was told I could get a free apple watch during Thanksgiving promotion, no new line, no monthly fee, and I only need to pay the tax. They then start to charge me activation fee + monthly…
Amazon $200 gift card
I switched over to VZ on 11/12 and I was promised a $200.00 gift card to Amazon and was told after registration I have up to 60 days to register it would take 24-48 hours to be emailed to me. Nothing! Was told to go on the app same thing. The email saying I completed registration has the link but when I go to Amazon link…
Amazon Echo Show 10 or $200 Amazon Gift Card offer
I have been unable to redeem this offer, i have followed all the links but it is simply not there. I was told to wait until i activate the internet, i did & i am still unable to redeem this. I have called customer service and was just told to wait. Very frustrating. Has anyone else been able to redeem this
$200.00 Amazon Gift Card
Connected my Verizon 5G last week and never received an email about my gift card. 4 Chats telling me to check my Account on my phone and on my pc. No option for Gift Card. No Email. What does one need to do to obtain the email /tile to chose my gift card. I have been a loyal Verizon Customer with no complaints for 15+…
$200 amazon gift card
I Signed up for 5g internet and was told by the salesman in the Verizon store that I would receive a $200 Amazon gift card for signing up. I received an email stating that " As part of your order, you qualify for either an Amazon Echo Show 10 or a $200 Amazon.com Gift Card, on us. The email does not have a link to claim…
UPS Lost my Trade In and Now I Pay More!
Verizon, I am a 30-year customer here and I'm not happy. I recently traded in my iPhone 11 for an iPhone 15. I also got a new iPad, trading in my old one. The Verizon store transferred over my data and took my old iPad from me but they told me to take my iPhone 11 home "to be sure everything got transferred over to my new…
Trade in and free iPhone promo
I thought I was getting a free iPhone on you guys when I switched and even did a trade in on my old iPhone?? But the device section on my app shows I haven’t paid this off but that’s not it being free on Verizon if I’m doing monthly payments? Also don’t see the credit of my iPhone trade in on that section.
Cyber monday deal
I have ordered 5G home internet through the cyber Monday deal and have not yet received any of the promotions of Amazon gift card or the X box. Can someone help with this?
Amazon Gift card
Hi, I signed up for home internet about a week ago. I still have not received a link to a promised $50 Amazon gift card. Could you help please? Thank you
Samsung Fathers Day promotion
My wife and I upgraded our older phones during the father's day promotion. We were sold on the Galaxy S23 ultra since we would be getting a free Samsung 43" TV with activation. We waited the 65 day activation and upon receiving the email to redeem the offer I was unable to on their app. My wife has spoken with them most a…
Trade in issues
I traded in my 5G 22 Ultra I bought it in cash from T-Mobile. Although I wish I would have never traded it into Verizon. I decided to try Apple. My Flagship Samsung was worth way more than the Apple plus I'd only had it for about 3 months and I got just the basic 13 no promo no nothing the offer on my phone was over the…
Never received amazon gc
I have had my new internet working for 2 weeks now and still have not received my gc. The tile thing hasn't shown up on my account and I haven't received an email to redeem it. I have talked to customer service several times. Can someone help please
Amazon gift card
I signed up for Verizon hime but have not gotten any instructions on Amazon gift card or a promo code
$200 Amazon Gift Card
Hello- I'm a new customer and signed up for the internet where you can get an echo show 10 or the $200 Amazon gift card. I’ve visited in person, I’ve called customer service, I’ve searched everywhere on my app, I cannot figure out how to redeem the card. I need help and no can seem to help me or even give me straight info…
200 gift card for each line ported over
I was told I would get 200 dollar gift cards for each line I ported over. I switched four lines over. I received no promotional code. No email or text nothing. How do I claim this rebate I was promised by store rep?
Coatco $250 Rebate Still Not Received
Got the new phone through costco $250 rebate promo, from T Mobile to Verizon on July 28, They said they will send $250 shop card but never did. Having constant trouble talking to Verizon and Costco rep as they just blame fingers to each other.
Xbox Promo
I bought your 5G Home internet and was supposed to get the free Xbox. When I tried to redeem that promo it said it could not be completed. I have chatted with customer service numerous times about it and they are not helpful. Can you please help me get this redeemed and honor the promotion you advertise.
No promo added
I keep getting the run around, I've called, chatted and go keep being asked same questions about the promo problem. It can take 2-3 hours and then they keep reassuring me that it will be fixed in the next billing cycle. NOTHING... I'm so frustrated...I upgraded 3 phones with promos, only 1 phone has promo applied. I have…
Free Samsung TV for you on us tile not showing in my Verizon app
Hello. I purchased the Samsung S23 over 65 days ago and ready to redeem the Free Samsung TV offer. As required, I waited the 65 days required without returning device or cancelling service. I received an email stating I could now actually get the code for the free TV by logging into my account and choosing the "for you on…
Amazon Gift Card
Redeemed my gift card but never received an email showing it was redeemed, it only showed it on the site. Could not redeem it via the app, the tabs did not work. It showed I could go back at any time and check status, but I should receive by cards (I was at a double bonus 2-$200 amazon cards) within 24 to 48 hours. Not…
Incident manager
I was promised promo offers, waived activation fees, and free phones bringing over 3 lines. I have not received any of the offers promised. I have contacted customer support several times and emailed the employees supervisor who offered the deals yet I still have not gotten a response. It seems like I'm being ignored to…
HomePod On Us or 200 Verizon Gift Card
I signed up for 5G Home Internet back on Oct 24th activated everything and even paid first bill. I never received any information on how to redeem anything for the promotion that was going on when I signed up which was either a Apple Homepod or 200 dollar verizon gift card.
Redeem Samsung Chromebook and Galaxy buds 2
I am trying to that were offered when signing up for Fios home internet offer. The offer is ready for redemption but getting below error when I try to redeem it: "There was an error when adding this Samsung Galaxy Chromebook Go on us + Samsung Galaxy Buds 2 promotion to your Verizon account."
Cant redeem my Amazon 200 gift card
Can't redeem my Amazon gift card shows the options but there greyed out
5G Home internet plus -Promotions-8thDecember 2023
I signed up internet only as new customer as I wanted to replace tmobile. As a signup offer I was given 4 benefits 1. XBOX S on us 2. Amazon Echo or Amazon 200$gift card ( my choice gift card) 3. Verizon 100$ gift card 4. Verizon 50$ gift card ( zip code specific offer) It was written in all 4 above benefits to redeem…
Amazon Gift Card missing
We got 5G home internet under the promotion program in which we were promised to receive a $200 Amazon Gift Card. It’s been a month and we have not received it yet. We tried to contact customer service but it’s quite difficult to get to talk to a person.
AMAZON Promotion
* Signed up for 5G home plus with Amazon promotion but have not received any information on this. No email and no link to redeem. Is there a waiting period?
New Line Credit or Trade in?
I traded my wife's phone in and seemingly took advantage of the new line promotion during Black Friday. I traded my wife's phone in with the Verizon location in Quincy IL the day after we purchased due to issues with porting the line. After we ported the line, we came in and traded the phone in and confirmed that the trade…
Placed order for Xbox promotion today morning, received a cancellation notice now
I got the Xbox promo activated on my account this morning, so I immediately placed the order for local store pickup. When I went to the store, they said the account owner needed to approve (What the? - Seriously, I AM THE account owner). I called customer service - and spoke to 4 different agents for 67 minutes; the last…