Mobile Deals (Archive)
Amazon gift card
I clicked redeem but it gave me an error. What do I do?Afterward the link disappeared ! I would really like this card!
Having trouble redeeming an offer for the $200 amazon gift card.
So I've received the email stating I can redeem the offer for either the show three device or a $200 Amazon gift card I selected the Amazon gift card and my screen just went blank and now the offer is unavailable. No confirmation email or any way to follow up. Any suggestions?
Can't redeem chromebook offer
I received the email to redeem either the NFL Sunday Ticket or Samsung Chromebook Go and it tells me to look for the "Exclusive Home offers" tile but there isn't one. I called customer service and was told i had to wait 7 days before I could claim it, it's now been more than 2 weeks. The chromebook offer expires 9/13/23.…
Transferring Number
I started my number transfer to Verizon two days ago. The transfer is still in process even though it says it takes 4-24 hours. Is there a reason it’s taking this long?
Can’t redeem my $200 gift card from Home internet deal
I signed up for the Home Internet deal. With the Deal, after a while you would receive a home pod or $200 gift card. I received an email stating it was time to redeem my reward and once I selected the $200 gift card the next screen said error. So I go back to the email to re-do the same thing again and the option was…
Online order gone wrong + new line
I was looking to add a new line to my existing family plan. I also needed a new phone for this line. It is for my Niece. Well somehow I added the new line and choose the phone I wanted, Galaxy 23. Long and short , even though I was working an pre occupied, I had a chat customer rep assisting me and answering questions.…
Missing $200 Amazon Gift Card
Hi - Like many other customers, I have not received any specific information about the $200 Amazon gift card promo that came with me being a new customer for Black Friday. I signed up for your service specifically thinking I would receive this so would appreciate any help at all!
Home offers tile missing
I received an email regarding an offer for an Xbox, Amazon gift card, or an echo 10. When I went to MyVerizon, there was no “make the most of your plan” offer tiles to be found to redeem anything. I was hoping I could redeem the offer
Never Received Home Depot Gift Card
I’ve waited months to receive the $200 Home Depot gift card. I claimed it on the app and still haven’t received anything via email or mail. Starting to think it was a trick to get people to sign up for the home internet. Not to mention, I had to spend a total of 5 hours on the phone with different agents just to get the…
TRADE-IN STATUS
SORRY FIRST OF ALL, I AM VISUALLY IMPAIRED SO IT'S EASIER FOR ME TO USE CAPS.. I STARTED THE PROCESS ON 7 OCT, WITH A "$800. PRO-MO TRADE-IN, AND PURCHASE OF THE NEW S23 ULTRA AND UPDATING MY PLAN". I WAS TOLD THAT IT WOULD TAKE "3 - 5 BUSINESS DAYS, AFTER THE WAREHOUSE REC'D MY TRADE-IN AND AN EMAIL", AND HAVE IT…
Number Porting Unable to Receive Inbound Calls
My wife and I recently switched from AT&T to Verizon. After switching her phone number over I was unable to call her cell phone # from another phone and the call would not go through. I was on the phone with Verizon tech support for well over 3 hours and talked to 5 support people. We were unsuccessful in resolving the…
"Free tablet and phone" offer
I am finding dozens of similar posts, people being talked into getting a "free" tablet and phone with purchase of a new phone. This happened to me. I asked the sales clerk (who no longer works for Verizon) a few times, and was assured it was a special promotion and there would be no fees or costs. This was in Sept 2023.…
NFL Sunday Ticket Redemption
I have gone to two separate stores, and spent a total of 2 hours and 23 minutes on the phone trying to get someone to give us the access to Youtube TV + NFL Sunday ticket that was promised when we signed up with verizon on our new plan and have had zero luck - with the most help being an agent on the phone saying "I…
MISSING $200 AMAZON GIFT CARD
Like many others, I seem to be unable to redeem my $200 Amazon gift card. I never received an email or anything. I signed up for Verizon Home 5G . I’d very much like to use that gift card; so any help would be appreciated.
Where do I find my Amazon $200 Dollar Gift Card?
Received the email that my reward was ready to be redeemed, yet when I follow the link, it just takes me to my home page.
Promotional credit removed even after submitting trade-in device within 30day at Verizon store
I have trade-in 3 devices as part of promotional campaign. These devices were submitted, within 30 days, at store where it was checked and received. After a month I received a mail stating that promotional credit is removed for 2 devices as it was not submitted within 30 days. I called customer care when they said that it…
5G internet Xbox series s offer
I tried redeeming the Xbox series s exclusive offer after I got my Verizon 5G home internet and it is not working. Has anyone had this issue please help
Verizon E-Gift Card is not working
* I switched to verizon and sumbitted my device for a trade in before i e-transferred from t-mobile. My trade in was received and assessed to which i was given a $290.00 Gift Card. However when i go to use this gift card it says the pin is invalid and doesn’t work. I would like to get some type of support for this as this…
200
I just switched here and I was told that I would receive a gift card in enough time to pay my phone bill or buy any additional item and I haven’t received any information about the gift card and I was wondering when I receive the item
Home Depot Gift Card not working
I have been trying to get my Home Depot gift card promotion and It says it was Redeemed , but I never got the code to give to Home Depot.
Amazon gift card
Trying to redeem the Amazon gift card, I clink on the link for the email and it doesn’t even show anything that is redeemable, or have the the tile to click on like the email says. Has anyone been able to figure this out?
UPS LOST MY TRADE IN
I placed an order for the new iPhone 15 Pro at Costco, and I received it without any issues. On October 31st, I shipped my Pixel 5 for a trade-in worth $830. However, when I contacted customer care today, they mentioned that they haven't received the package. Upon checking the package status, it indicates a delay. I…
Trade-In
I switched over to Verizon back in late September with a trade-in device deal. This was a deal for two phones/lines. I received our new devices, but no trade-in boxes or mailing label. So I reordered them. I mailed in the trade-in devices on 3 Oct 2023. The devices were delivered to the Return Facility on 9 Oct 2023, but…
Trade In - Wrong Device Assessed
I am a brand new customer and recently traded in an iPhone 13 Pro to Verizon. I was quoted $335 trade in value. The phone was sent in last week, just received and assessed today. Their message says: "Make/Model: Apple iPhone 13 Pro 5G in Graphite Device ID submitted: (my phone's IMEl number) Estimated trade-in value: $335…
Trade in phone
I sent my iPhone 13 back to UPS and UPS tracking shows that it was delivered to them, and then today I got a notice from Verizon saying that they never received the phone. I see that this has happened to quite a few other people. Currently I can't even seem to get a Verizon support rep on the phone... I'm lost in their…
Trade In phones
I traded in 2 iphones in September. They were received at the Fort Worth facility. I was notified of minor deductions on both phones. It was all posted in MyVerizon. In November I was notified Verizon never received my phones and my account was wiped clean of the information related to the receipt of my phones. I do have…
Loyalty??
I have been a VZ customer for 22 years, keeping 5+ lines active for most of this time. I upgrade only when I feel I need to - not just because a new model is available. But now it seems that Verizon will not offer me any kind of deal to upgrade my iPhone X to the new 15. This is nuts! Has anyone managed to get a decent…
Wondering why new customers get better deals than long long time customers
I have been a customer since Verizon started 30+ years and I see deals for starting a new line, new customers getting new iPhones and apple watch and an ipad with trade in of old iphone. I have a good Samsung and don't need a new line I see there's deals for Samsung but I don't understand why I need a new line. Maybe I am…
Home 5G Internet Samsung Chromebook Go promo
Hello, signed up for and activated Home 5G internet back on 08/22. Was looking to redeem the promo for the free Samsung Chromebook Go. Chatted with a live agent who assured me that they had filed out a form and that I would receive an email with link and code to redeem offer by 08/30. Day comes and goes and nothing, so I…
5g home internet promo
I signed up for Verizon 5g home.intetnet because of the promos being offered but I haven't been able to receive my promo code to register at all. It's supposed to be done with 60 days but every time I ask for help I'm told to wait. So am I just supposed to wait i til I'm inelligable and won't get it? All I see in forum is…