Mobile Deals (Archive)
Verizon Trade In Issue
I have also been dealing with Verizon not honoring their Trade In Promotion. I mailed my S22 Ultra phone using the box sent to me (took a picture of the label). It was delivered at their loading dock in Texas on April 24th, 2023. I even took a screenshot of the UPS tracking status page showing it was delivered and signed…
Home offer gift card
The url for the amazon gift card is non existent. How do I redeem it?
$200 Home Depot gift card
I'm trying to redeem my Verizon 5G home internet promotion of a Xbox S or $200 Home Depot gift card. I'm not able to select the Home Depot option as it is greyed out. How can I get this resolved?
Costco rebate card
Where can I find my promo code for Costco rebate card? I have the paperwork given to me but not sure what to look for (none say promo code)
Issue with Trade In
On 11/4/2023 I trade in my iPhone 11 Pro and bought iPhone 15 pro from Verizon. As per the deal, I was supposed to get $830 as billing credit over 3 years. Verizon received the trade in device on 11/13/2023 and said they will complete evaluation by 11/28/2023 and credit will be applied within 1 to 2 billing cycle. As I…
I thought the sales agent said we would be receiving amazon gift cards for each line that we opened?
I thought the sales agent said we would be receiving amazon gift cards for each line that we opened?
$200 Amazon gift card
I got a pamphlet for the 5g home internet saying if I get home internet prices $35/45 I would get a $200 gift card. When I went to the store to pick up the 5g home internet device I was told my monthly payment was going to be $55. I said okay now that I called to see about my gift card I was told by a customer…
$200 Switcher Gift Card Rebate Code not working
I recently purchased 4 phones at Best Buy the qualify for the $200 Switcher Rebate. I just went through the online rebate submission and the code I was provided is not working. I am gettting this error message: Promo Code with the Order/Purchase date can’t be found. Please check your information and try again. Please…
$200 amazon gift card
Hi. It won't let me redeem my $200 Amazon gift card for my home internet service. Will you please help me with it? I found it on my phone but it would not redeem, so I went on my laptop to redeem it and it is nowhere to be seen. Thank you
Switcher rebate
I switched from AT&T (after 20 years) and was told I would receive a rebate. I was assured that I would have this in tome for my first bill. I completed on line form, checked back 26 days later and was told rebate would arrive 1/20. I checked inline and noticed it changed submission date to the date of my phone inquiry.…
200 Visa Gift Card
So I’ve seen that a ton of people have had this issue so i would like to know if anyone else had this resolved. During checkout for a new phone and mobile plan Verizon says that they would give me a $200 visa gift card for switching to them and that I would get a notification on the app for it. This is for the MOBILE, this…
Cannot Redeem $200 Home Gift Card
I signed up for Verizon 5G home Internet because of the promotions. I am not able to redeem the $200 Home Depot gift card. I keep getting an error message "! Not no process your request. Please try again" I did a chat about 2 weeks ago and was told it would take 7 days to fix. Has not been fixed and never heard back from…
Pay off phone
Trade in label issues
I have been a customer for about 13 years, and this is my first time trying to trade in a phone, so please let me know if this is common dealing with Verizon's trade in. Around September, when the new iPhone 15 came out, I was getting many offers to switch to AT&T to get the new iPhone 15 pro for free ( I have fiber…
$200 Home Depot gift card
Has anyone received the $200 gift card as promised? It said an email would be sent an email in 7-10 days. That never happened.
Amazon gift card offer
I am seeing where others have posted about not being able to claim the $200 Amazon gift card nor the Xbox. I am having the same problem and have already spent time reaching out to customer service but I am still not receiving the email with the gift card and I wonder if the entire offer was false advertising. Someone at…
Costco $250 shop card rebate
We purchased and signed up for 3 lines 09/2023 and was told 90 days after we would receive our gift cards. As of today we have not received them. I called the number on my receipt and the Verizon rep said that I need to contact the Costco kiosk. I have no way to contact them as I live almost 2 hours away from the nearest…
Didn’t receive Costco gift cards x2
I have not received my Costco gift cards for iPhones purchased on 9/2/23. Please advise?
Switcher Rebate
I have been unable to activate my switcher rebate. I received the emails for each of the 3 phones I switched over to Verizon and the hyperlinks in the emails do not work. I have contacted Verizon for a resolution and have not heard back. I have been patient to let Verizon resolve the matter but my timeline to activate my…
PROMOTIONS
No AMAZON GIFT CARD, NO PREPAID VISA GIFT CARD X BOX NOT AVAILABLE FOR SHIP . PUT I. MY ZIP CODE NO STIRE HAS IT
Amazon gift card
Hi, I selected on amazon gift card, clicked on the agreement but it kept bringing me back to select amazon gc. There was no next step.
Amazon gift card promonot received
I switched my internet service to Verizon on 12/20/2023. I am supposed to receive the $200 Amazon gift card offer. When I go under my account on the app under redeem offers section- there are 2 offers there. I cannot select the Echo and when I click on the Amazon offer, it does nothing. It seems that there is no link or…
$200 Amazon gift card
I signed up for home internet and was sent the link to choose my promo but when I click on the amazon gift card it says We're Sorry There was an error when adding this Amazon Echo Show 10 (3rd Gen) on us or $200 Amazon Gift Card to your verizon account.
Costco $250 card rebate
I was offered a $250 Costco card per line I switched from AT&T it’s been over 90 days neither Verizon reps at Costco manager have an idea of how this promo works. Has anyone received these cards if so what is the process? I keep getting the run around from both companies. Please help!
Promotion not being honored
So I switched to Verizon at the end of July because there were some great promos going on for bringing your own devices. I was told at the store by the employee who sold me the phones that I would be receiving a $200 gift card as a rebate and it should arrive in 8-10 weeks. There was not ONE time he mentioned that I had to…
Amazon gift card
I cannot redeem my 200$ amazon gift card, today is the last day to redeem. I contacted customer service I tried everything. I click on redeem and it sends me back to the same page.
Applying ACP application to monthly plan
How do I add the free ACP connectivity application to my monthly plan for the recurring discount?
Amazon gift card when subscribed to 5 G home internet how to redeem
I applied and qualified to get the 5G home internet and received an email with a redeem code to get my Amazon gift card for signing up. I took care of everything from the transferring to Verizon and enrolling in my ACP. Now I can’t seem to know how I can redeem my pro-code can someone help me out ? Where I should go to do…
Trade in
Sent my iphone to be traded in for a discount on my bill and a new phone. Trade in was dropped off at staples to be sent through ups. Account shows no sign of the trade in or the discount. I’m seeing it’s a consistent problem for most who trade in their phone via mail
Need to send old device; chat not working
We recently upgraded a device, but the store didn’t provide the materials in order to trade in the old device. I’ve tried multiple times to use the chat, answering questions about the condition of the old device, just to get a response that the system can’t proceed due to technical difficulties. Can someone from Verizon…