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I had no idea that VERIZON will be treated us like that, when i switched over from Tmobile
I am going through the same thing as everyone else who left their phone and home internet carriers. I thought I was getting a great deal by switching, and transferring 4 lines and also got a home internet (which is useless by the way) but it turns out I was just lured in by false promises. Now, I'm stuck with a hefty $265…
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Ninetendo and chromebook promo
I am going through the same thing as everyone else who left their phone and home internet carriers. I thought I was getting a great deal by switching, and transferring 4 lines and also got a home internet (which is useless by the way) but it turns out I was just lured in by false promises. Now, I'm stuck with a hefty $265…
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Free amazon 65inch fire tv
* Hi. I received an email saying I could redeem now. But I don't see the tile yet. It's been 30 days. I think. April 6th when I bought the phone.
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HomeDepot GiftCard issue
I tried calling but Verzion kept transferring me and then sent me to automation before hanging up on me. Can someone help let me know the correct number or email I can reach out to Verzion so I can find someone to resolve this. Seems like it's a common occurance; but last 9/20/2023 I was given a $50 HomeDepot eGift card as…
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Costco Gift Card Promo
On October 28, 2023, I upgraded 3 Verizon phones on my family plan to the new i-Phone 15 +. I did this at my local Costco as they were offering a $100 Costco gift card for each phone upgrade. The only stipulation was I would not receive the three $100 Costco gift cards for 90 days, because there was a 90 day period where I…
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Costco Rebate $250 - NO Response from Verizon Nor Costco
I switched 12/30/23 I was told I was going to be receiving 250 per line rebate from Costco and NOW not Costco nor Verizon have any clue of this rebate. FALSE advertisement and not one or the other have a clue of what is being offered to customers
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Lower monthly cell bill
I have 8 phones on my plan. All but 2 want to look for a lower price due to Everything being so much more costly. (The 2 are mine & wife's) If they do, I may join them. None of the 8 want to go to a different plan & asked me (Admin) to help to reduce our present plan. Is this posible.
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Costco gift card promo
On January 21st, 2024, I upgraded three phones and signed up for home internet via Verizon, located within this location. At the time, a promo was running, and I was supposed to receive $300 for upgrades and $250 for home internet in Costco gift cards, a total of $550. Now that Verizon is not affiliated with Costco,…
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Free amazon fire tv
I cannot redeem my amazon fire tv that was supposed to come with my plan it's been 30 days and the tile was there until 3 days before the 30 day mark
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Costco rebate
I opened a new line on November 27 and still never received the $250 card they promised me to . Any help
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$250 Costco Shop Card per Line for Switching from Another Carrier
It appears that I am not alone victim of misleading or deceptive sell practice. I was supposed to get $250 Costco shop card per line after 90 days of service (4 lines switched from Cricket). After 90 days passed tried to contact customer service multiple times (online chat), they assured me that I would get an email from…
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Black Friday business promotion 2023
I see some business owners have experienced a problem with the Black Friday and Cyber Monday promotions in 2023. Our business accepted a promotion for existing customers in which we traded in 6 phone 11's to upgrade to iphone 13s which were to be without equipment charges. We were required to agree to a 3 year contract.…
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Gift cards
Ridiculous- I have contacted them 4 times and have gotten the run around on how to get our $200 Target Card. Why don’t you just mail it to my address you have on file? I used the promo code, set up the WiFi , put in the purchase date - then nothing, “we are sorry something went wrong” Better Business Bureau is next!!!!!
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Cosco rebate
Hello verizon i got this promotion back in November and they also said I was going to receive $250, dollars cosco cards and it’s April a nothing can you guys help with that please.
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Apple TV 4K Offer - Never Delivered
We switched to Verizon and one of the deals was to get a free Apple TV device for buying a phone or something I forget details. Like a bunch of other people here I was never able to actually redeem the offer and had to get an agent put and order in for me. But it’s never been shipped out! It’s been 6 weeks for me at this…
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Samsung S23 trade in not being honored
In Dec I switched to Verizon They had a great deal going on with free S23 and trade in old phones for a lesser bill. We did just that. Was told to send our decives to a place in Texas. I told sales rep couldn't afford over $400 @ month. i am raising 2 grandsons and have 2 disabled children. Was assured with thw trade ins @…
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Horrible Treatment
I have been a Verizon customer since 2017. I bought an IPhone 8 +. I wanted to trade my IPhone in at a store in Ft Smith but was told my phone even though was in excellent condition did not qualify and was sold a Samsung S21 that is a horrible phone. When I saw on TV that your current phone could be traded for a new…
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Phone Speed / Bill Increase
I have a family account with Verizon and was very pleased with the service and cost until recently. My bill has continued to raise and the service connection has dropped immensely. I would like to stay with Verizon but my phone is almost unusable at work, when at one point it had great coverage there. What is going on?
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Switcher Rebate credit $200
On January 13 2024 we went to Verizon local store. We were promised we can get $200 rebate per line the total of $600 when we switch to Verizon. On the same day we bought 3 iPhone 15 and switched our 3 phone lines to Verizon. The salesman submitted our rebates by using the store computer for us. Last Friday (2/2/2024) we…
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Costco rebate
I switched 3 lines from ATT to Verizon (Costco kiosk) on 9/27/23 and still haven’t received the Costco shop card. i checked all my emails folder(including spam) and did not see any shop card from Costco. who should I contact regarding this issue? thanks
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Promo not applied
went to Verizon store to open a new account never had Verizon or mobile phone service provider before so to keep bill cheap elected for free phone and looked at account today and just noticed that it says I owe for device when do was told it was free
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Promotions/ trade in
After hours of trying to get my $200 verizon gift card I was told my account would be credited…no credit in sight. I’m also still making payments on my iPhone when I was told 2 months for the bill to adjust, it’s been 4. In the meantime my new phone has shattered as I was going to use the gift card (I was to receive n 2…
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$200 switcher rebate - DONT FALL FOR IT
I ordered 3 new phones with Verizon at my local Costco store on 12/30/2023. 2 out of my 3 lines are on unlimited plus plan and hence qualified for the $200 switcher rebate.I received my phones on Jan 3 with temporary numbers assigned by verizon and I ported my existing numbers over to verizon on Jan 6. There was no email…
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Rebate
We switched to Verizon over a month ago and I have not heard anything one how we will be receiving our Rabate checks for the two lines we switched
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Target card reward - $50 not sent
I was promised a $50 target card and was told an email would arrive on March 5th with the information. I never received an email. Where is the email? They promised it to me and i called several times to confirm this. It is not in the rewards section of my account page either. Why was it not sent to me????? Why was i…
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Costco $100 rebate never received
Upgraded Verizon account at Verizon Costco kiosk and was supposed to receive $100 gift card after 90 days. It has been 120 days. Talked to Costco 4x and Verizon 4x, they just keep pointing fingers at each other. No one wants to take any responsibility.... shocker. Costco suggested I wait some more, I suppose to hope I…
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Promo Issue + Costco Gift Card Problem
I switched to Verizon during the Black Friday weekend when they were offering the $1000 per line trade in credit + $200 per line port in credit + $250 Costco gift card per line. I was assured by the sales agent that I would see everything within 1-2 billing cycle. Once I activated my account and traded my devices in, I…
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$200 gift card for switching lines
I switched 3 phone lines from Att on 11/24/2023 and I’m not so sure the guy at the store processed it right. I’m still waiting for the email and never received any info on tracking them. I’m really upset that I haven’t received it yet.
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Tv
I never received my TV after signing up with new service I reached out to Verizon and they told me to wait and not to reach out again or it would be delayed
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New Svc 1st ID Verify Now Cancelled
I ordered new service ( 5 lines ) with 4 new devices.. ( all new devices listed as free with new line and svc ) Paid online, even paid extra for next day shipping, expected phones to arrive a week ago. Then got email about ID verification... Did that 3 different times. Just got email saying order canceled.... What the…