Mobile Devices (Archive)
Is there a way to remotely run diagnostics on a Jetpack device?
I am using a Jetpack at a remote location for security cameras and the cameras are no longer connected. Is there a way to check the Jetpack diagnostics or logs remotely? Log into it somehow and check the status and understand why the cameras went offline?
Can I leave my jet pack plugged in all the time
we are gone a lot and i am worried about the jet pack battery going dead. It's critical to have it on all the time as our solar system is monitored thru wifi. will it hurt the jet pack to leave it plugged in all the time ??
Ellipsis 7 Won't Update
I have a Ellipsis 7, QMV7A running MV7A_31D25_422A I have downloaded/updated the help app, did a factory reset, have an active verizon sim in it. Whenever I check for a new software version it says the tablet is up to date, however this is not true by the version listed on your site the tablet is very out of date. The…
Ellipsis 8 Tablet won't connect to wifi
My Ellipsis 8 Tablet will connect to wifi at home and other places, I can also use my phone and my spouses other Ellipsis 8 Tablet at work and it connects fine. However this my tablet will not "connect" at work it says "saved" and shows a ? on the Wifi. What is wrong with my Tablet.
Network Extender Stuck In Startup State 11b
For about 2 months I had purchased and successfully used a 4G LTE Network Extender. Then, about a week ago, it lost connection with the network and had to restart, and now it cannot get past startup state 11b. I’ve called Verizon’s 611 number and they just send us an email telling us it isn’t their problem, it’s our ISP,…
Can I get a signal booster to improve my service?
My cell service has been poor and is getting worse on all my devices. I have run FCC Speed tests and download speed averages 250.00 Kbps and Upload speeds 0f 139.00Kbps. Can Verizon provide my with a signal booster to remedy this situation?
Samsung LTE Network Extender and Hotspot
I have the Samsung LTE Extender and a MiFi 8800L hotspot. Why does it connect to the network extender? It even says Network Extender. I understand that it is broadcasting an LTE signal however this is for HD voice on phones not for hotspot use. I guess the only solution would be for Verizon to provide the capability to…
IPv6 address with Verizon Femtocell?
I have IPv6 set up on my home network yet the 4G LTE router seems unable to obtain an address. Does it require DHCP6?
Router on Unlimited Plan
We're looking to move from a data plan to an unlimited plan... we have 4 cell phones and 1 router. The router is only used at a remote cabin to monitor a thermostat and needs virtually zero data. We currently pay $10/month and it appears if we go to unlimited we have to switch that over too... which appears to now be…
network extender 1X and FIOS quantom and 4g
I have an old network extender that i think was 1X. My new galaxy s10 shows the network extender icon but when i dial #48 it says i am not under 4G lte network extender coverage. Since i have the network extender icon does that mean i have my old 1X coverage? which is fine since i use the wifi for any data connection.
USB 730L not recognized with Catalina (Mac OS 10.15.2)
The USB730L is a usb stick with 4G data. It worked fine until I got a new macbook with Catalina. Now the device connects fine according to the lights, and shows up in System Report as a "MIFI USB73L" aka Novatel Wireless Product ID #9030, but it doesn't show up as a network device. Further I can't install the Verizon…
MIFI8800
Currently using the MIFI8800L which I absolutely love. My plan is 30GB w/rollover. I want to know if the MIFI8800L qualifies for the "CONNECTED HOME SINGLE DEVICE " 40GB data plan. I find myself pushing my 30 GB limit and getting slowed down in safety mode.
Substantially slow MiFi speeds
We upgraded to the Unlimited Plan in March, and also purchased a jetpack for MiFi at home. We live in a very rural area and this is our only source of internet. We had no issues in March or April, but then last month got the text/email notices that we've reached the 10G mark and would experience slower speeds. We well…
Work Website not working with Jetpack
What settings should my Jetpack be on to work with a secure site? Yahoo and Google seems to come up ok, but when I go to my work website it says it took too long and connection could not be established. It was working fine just the other day.
8a of 14 steps
I've been trying for two days to get this network extender set up. It gets to step 8a of 14 and never goes further. I have spent time online trying to figure out what to do. Can anyone help?
No Cell Service
Been with out cell service since 12/31/19, no way to get answers because I can't call anyone and your chat does not respond... Why should I pay for a service I can't use?
Can SmartHubs still be activated?
I want to replace my DSL line with a mobile home internet plan. My concern is that SmartHubs have been discontinued but they seem like the perfect device for my need. I want to buy one of eBay since Verizon does not offer them directly anymore and then subscribe to an unlimited plan. As the title says, can they still be…
Why does my Ellipsis 10 tablet shut off randomly?
Others have complained that this is also a problem with the Ellipisis 8 and the 7 as well. The tablet just shuts down and requires holding in the power button and the volume-down button for 20 seconds to restart, followed by an additional 2 minutes for the reboot process. It can happen in the middle of watching a movie or…
Signal Booster
I live in a rural area without access to hardwired broadband (unless I spend vast sums of money for Comcast to extend to my area) or even DSL so my household uses an ellipsis jet pack and mobile hotspots on a Samsung S10e and Apple 11 to access the internet with our laptops. Depending on where we are in the house we will…
My MiFi 8000 L will not stop beeping
Does anyone know got get a MiFi 800 L to stop beeping. I have turned all of the alerts and I still beeps after it has been sitting idle for a few hours. The jet is fully changed too. The only way I have been able to stop the beeping is to leave it plug up to the charger. Has anyone else had this issue?
Extender
This extender is about 10 yrs old and seems as though it's not working well lately. Is it LTE? Does it support the latest cellular data protocol? ultimately do I need a new one?
Ellipsis® Jetpack® MHS900L no service available
I just bought a Jetpack to use in an area where my phone works fine as a hotspot, but the Jetpack says "No service available." It is useless to me if it won't work at the location, which is in southern Utah near Monument Valley, zipcode 84536. The coverage map shows data coverage there. It works fine in Page, Arizona 86040…
Why did the verizon ellipsis 10 hd get pull so quickly.
difference between USB modem and a jetpack
what is the difference between a Verizon USB modem and a jetpack?
MiFi 8800L
Can the power indicator blink rate be changed, or even turned off?
Why am I losing connection on my hotspot at night?
I asked this elsewhere but can't find where to see if I got any replies.. I have a 890L hotspot .. on the 12 G unlimited .. once it gets close to 12 midnight I am losing the signal completely. I checked all my settings, no family filters nothing like that.. so I can't use my computer or tablet. I have a tracfone that is…
Jet pack
Is the Verizon Jetpack worth it
Looking for a signal booster that will work with band 66
I've seen several singal boosters that work with various bands, but none that work with 66. I've also seen where people say that band 66 is essentially the new band 4, so any booster that works with b and 4 should work if your phone is on band 66. I wanted to check here and see if anyone has found a model that will work…
G3100 router and extender mount install question
Does it face forward or sideways? Any pics?
Recurrent MME Communication Error on Extender
On a daily basis, our 4G LTE extender needs to be power cycled after a MME communication error. It works fine for a while each day, then, on a daily basis it seems, the MME communication error occurs until the power cycle fixes it until the next day. Any ideas? This has been happening for the past few weeks. Frustrating!…