Mobile Devices (Archive)
terrible service issues
For the past few months, my husband and I have been experiencing the following issues dropped calls, slow data rates, low call quality, web pages failing to load, and excessive buffering on videos. I have all our cell phones, our home phone as well as our internet services with Verizon ...oh and to make this matter even…
Can other people connect to my jetpack?
When using this device. Is it secure to just my numbers / tablets? Nobody else can pick up on this hotspot, right?
Why does my ellipplis say no service?
Tablet says no service.
Where do I find the password for my jetpack?
Received the replacement ellipse jetpack. Do not see a password. Where do I find the password? Thanks, Cathy
Why does this tablet shut down and restart several times a day?!
[Removed] am I paying for? There are "lemon laws" for cars. I am ready to pitch this thing in the dumpster. profanity removed as required by the Verizon Wireless Terms of Service Message edited by Verizon Moderator
4G/LTE Network Extender doesn't restart after loses internet connection
I've noticed the really annoying fact that my 4G/LTE Network Extender doesn't automatically try to restart after having lost its internet connection. It will just sit there saying "Out of Service" after the internet has come back after an interruption. The old 3G Network Extenders had a lot of problems, but would generally…
Does this give you a wifi signal
Does this device provide a wifi signal for TV's etc
Can Verizon home phone receive international calls?
Can my Verizon home phone device receive international calls?
extender working but can't get my phone to connect
The set up on the extender worked flawlessly, but *48 won't connect my phone. I am not sure if there is another step I am missing?
Samsung Network Extender
Despite living in Denver we have had scratchy 1-bar service for years. It was confirmed by Verizon that we live on the outer edge of cell tower service and it wouldn't get better unless Verizon builds a tower closer. A tech person suggested purchasing a Samsung Network Extender (SCS-2U01) for $249.99. Would this investment…
How does Smarthub work?
how does it work? Can I eliminate my current phone line internet service and how
No GPS with Network Extender
I am unable to get a Verizon Network Extender SCS-2U01 to aquire GPS signal. Power and Wan are solid blue. Sys is flashing red and GPS is solid magenta. I have repositioned the gps unit numerous times near windows and currently it is outside the house under an unobstructed sky! Still no gps signal and even several reboots…
4G LTE Network Extender capable of software update?
Hello, Just installed 4G LTE Network Extender. As this model is not manageable by Verizon website, is there capability for software/firmware to be updated? This would be for items Verizon is "considering", such as white-list ability. thanks
Can I move apps off of my device?
Seems I can't keep alot of stuff on this tablet can I store them in a cloud or something? Why can't I save things to my sd?
Ellipsis tablet reboots when wifi is enabled
My tablet started rebooting continuously after several trips to be repaired it continued to do so. I found that if I turn off wifi and use only the mobile data the tablet is stable the moment i turn on wifi it starts rebooting.
Jet Pack
Is having a Jet pack better than a standard connection? I am considering to go to only Jet pack and cancelling my home internet, I don't want to regret it later, thanks
Bad luck or bad quality? On to 4G Network Extender # 4...
Last year I purchased the first one (3/16 manufacture date). It worked for the most part, but I found that when I was connected and did any sort of speed test from my phone I'd get no more that 1-2 Mbps download and upload speeds. Figured it was normal. After I began dropping calls I contacted VZW tier 3 support they said…
Can I make phone calls from an Ellipsis 8?
Can i make phone calls from my tablet ?
Ellipsis 10 black lines on screen tablet just turns off
OK when using Facebook or even just the Web browser I get black lines on screen and can't see anything also sometimes it will just turn off no matter what level of battery or if plugged in very frustrating when trying to pay a bill or log in to a site what can be done to fix it because I have two of these and both do it
flashing black lines covering my display
What is causing this and how do I get rid of it? This is happening on my Ellipsis 10.
Has anyone had one that worked?
I am about to take or send my second one back because it doesn't work. I have not had much help from Verizon. It is like they don't want to stand behind it. Two trips to another city so they can try a different SIM card. How many SIM card do I need to put in it before they know it will not read the SIM cards!
Worthless!
I have had this ellipsis 10 for little over a month. After about 3 weeks it started shutting off when beginning Netflix or you tube. This is absolutely worthless for me! Of course I'm still having to pay a small fortune for it now! To say the least I am a very unhappy customer and I am seriously considering att!!!!
Checking messages on the Jetpack
My jetpack is saying that I have 2 messages. How do I check them?
Screen problems
When I am using my ellipsis 10 and trying to type in password fields or typing text into Evernote I get a flashing black block 1-3 inches tall that runs across the screen and flashes off and on? It makes this tablet nearly useless. Any ideas?
Why do I have to do hard restart to turn on my Ellipis 10?
My Ellipis will not power up unless I do a hard reboot every time. I had to do it 4 times tonight and it " optimized my Apps" two times before it would power up. This is the worst tablet I have owned! Anyone having these issues?
No updates
When I push the update button it immediately tells me download in progress but after 2 months nothing has changed..no updates!
Consumer Fraud? Jet pack Data Usage
All- I have a long story and will try to shorten to the audience. Purchased a Verizon jet pack hotspot on July 2nd with a $100 prepaid (GIGABYTES) plan. . First jet pack didn't work, spent three hours on phone with Verizon. Retuned for a new one, called Verizon which got it up and running. Between July 3rd-5th, watched…
Jetpack overcharges
We continually have excess usage on our Jetpack. We have a prepaid plan. Every time we fill the plan the usage is gone within minutes. I used to think this was our kids. We only use the Jetpack when we go on vacation. Last weekend I filled the Jetpack. I immediately receive a bill via email and 11 minutes later received…
Jetpack help, please
First time using this equipment. Was told I could connect up to 12 devices. I'm only trying to use 2 (laptop) and ipad. Connection keeps freezing. Any suggestions would be appreciated. Thank you
Why does my Ellipsis 10 randomly shutdown and reset?
Why does my Ellipsis 10 randomly shutdown and reset on it own?