Mobile Devices (Archive)
My verizon jetpack mhs815l is stuck on please wait
Hotspot device roaming issues
Hello, I just bought an Orbic 5G hotspot and when I first brought it home, it worked fine. Now in the same spot it says it is roaming. However our phones in the same area are not roaming, and using the hotspot option on the phone does not trigger roaming. I have tried a factory reset and it did not change the issue. Any…
Iphone Hotspot won't show as a network to Laptop or Ipad
Is there something in my Verizon plan I have to Add to get it to be able to connect? For Verizon to allow this connection? I've turned on all options and done the process correctly ; It will not show "Iphone" as a network to connet on any device I try ; Thanks for the help Ben
High usage when not using device
I bought a new Verizon Orbic Speed Mobile Hot Spot a little over a month ago. To start out, I went with the 50 Gig plan. I sent it to my son in Florida. He went through 50 Gigs in less than a week with very little usage. We waited until the new month started. He watched TV with the Roku for exactly 1 hour. 7 Gigs used…
MiFi8800 power
Is it OK to keep a MiFi8800L plugged in continuously?
Watch new charging
I have the SE and the little round charger. I have connected charger to my hp laptop port. But it's not charging. What do I need to do
Individual device usage on Jetpack
Is there a way to see how much data is being used by each device connected to the Jetpack? Thanks, Dave
Galaxy 5 watch
We just purchased a new galaxy 5 watch through Verizon. It has its own line and should be able to be used without Bluetooth. The watch displays "emergency calls only" and will not call or text out or receive calls/texts. I went into the store and they were finally able to get it connected to Verizon, but I just got home…
Data safety mode
I turned the data safety mode on in my account, but it says it’s on but not active. How do I activate it?
Orbic speed mobile hotspot
When Verizon shut down my Mifi home 3g I purchased the Orbic Speed 4G LTE mobile hotspot device. So far I am not a happy camper with this device. Is there anything that would be better for me to use for my Home Internet use only? I was VERY happy with the old MiFi system used it for 3 or 4 years without a problem.
apple watch ultra
I ordered my apple watch ultra, and it's saying November 18 for a shipping date. that seems like a long time. Is that date just an estimate, or is it pretty much set in stone. I know these products are available in apple stores, just wondering why it's taking Verizon that much time to ship them? maybe there's a behind the…
4G LTE Network Extender 2 has stopped working after over a year. Now it is stuck on Step 4
I installed the network extender a couple of years ago and it was working fine. I don't know when it stopped working but now it never gets beyond Step 4 of 14 when I pull the plug and it tries to reboot. It also does not respond to pressing the reset button on the back, and the little button on the front directly below the…
Ellipsis Recall
I am fed up with Verizon phone support. I have been without my Ellipsis for over three weeks and want a credit for the missed service. I am hoping that someone from Verizon support reads this and can reach out to me. In general, the support is terrible, and the replacement hotspot should have gone out first to replace the…
5G Home Internet Blocking Access
I have the Router, this seemed like the most applicable forum to post it in I just hooked up my entire house to the router and noticed a variety of services I'm having problems connecting to. - Nest - Google Assistant (intermittent errors - it will say "something went wrong" - this has never happened in the past with my…
MiFi 7730L ..... SIM update ?
Amazing Verizon Wireless, your device broke when I changed Data Plans. Switch to the 5 GB prepaid at $40/mo , then the Jetpak refused to transfer data. Talked to Verizon Tech Support. They say I need a new updated SIM card. OK....... how did that happen ? ? ? Force me to visit a Verizon Store (80 miles away) or wait for…
Model ASK-NCQ1338 Firmware
Changes made 11/16/2021 firmware 214322?
Making a network extender a closed network
How come verizon lies in there user guide saying you can make a 4g lte network extender a closed network? It also states that it has a 50ft radius but all my neighbors are connected to it?
Choppy Calls & Incorrect Time
I just set up the Verizon LTE extender and I now have full bars (before I had 0 to 1 bar). However, no matter what I do, the calls are choppy and multiple people have told me that they can't understand me. I've tried Wifi calling and it is the same issue, even though my internet speed is 200mbps. There are no other Verizon…
4G LTE Network Extender (Askey) CLOSED mode
I just purchased this new extender since I only get 1 bar cell service where I live. Wifi calling is not an option because my phone will still select the cell service vs wifi since there is just enough of a signal for it to connect. and yes, I tried airplane mode and that works but I always forget to turn that off when I…
My iPhone 14 pro max will not connect to Verizon 4g network settings.
My new iPhone 14 pro max 5G won't connect to my Verizon 4G LTE network extender. I've tried all the phone Voice & Data options (5g ON, 5G Auto, LTE), nothing works. I also did a factory reset on the extender, rebooted my router, etc. Any ideas?
Can’t add MAC addresses to LTE Extender
Recently received a Verizon LTE Network Extender (which was unfortunate since it’s incompatible with HughesNet Satellite Internet, the only internet available at this horrible new address), and I’m unable to manually input our iPhones’ MAC addresses, which a Verizon Support tech had been surprised we hadn’t done yet…
Double Notifications for Text Messages
So I have the Note 20 Ultra and the Galaxy Watch (cant remember which model). When I get a text I get one notification on my phone and 2 on my watch. On the watch I get one from verizon messages + and the other from the default message app despite me disabling that app on the phone and blocking notifications from that app.…
T1114 MiFi Home
I have two of these devices (T114V's) for internet only in rural areas with limited available broadband. I use them as routers, using the ethernet ports and wireless capabilities. I received a letter from Verizon that these devices will stop working on 12-31-22 when the 3G network is shutdown. I believe only the voice part…
Call forward
I have a landline when I set the call forward on the landline to call my iPhone 13. The incoming call either gets a message that the Verizon customer is unavailable or goes to an automated answering service. I have tested the landline by setting to another landline and someone else’s cell and it worked properly. Seems to…
Replacement Jetpack doesn't have a data plan.
I bought a replacement jetpack today and the screen says it doesn't have a data plan....but apparently it didn't get switched. I need to have it running asap. Are there no Verizon techs available after stores close???
How to fix Server Error 5A on the LTE Network Extender
Hey folks - I have seen numerous threads about this now and I have figured this out on my own. I have been in the IT business for about 20 years, and there are only so many things that can go wrong when configuring a device like this. The reason that Server Error 5A happens is that when it's connected to a router (which is…
10 Device limit in a smart home environment
You can't imagine how excited we were to finally have an unlimited broadband solution with decent speed in our rural life. We can finally trash our extremely unreliable DSL line. Now I discover that I can connect our roughly 30 smart devices with the new LTE Home Internet router, due to the 10 device limit. These are light…
ASK-NCQ1338 signal and band information
How can I see the detailed LTE band and signal strength information on the ASK-NCQ1338 LTE Home Gateway? Most hotspots have a menu option option to see the connection details. This is very helpful when selecting the device location. I can't find this in the menus or user guide. All the device seems to say is whether it is…
Don't put up with Verison's lies.
Verizon Wireless was contacted by phone after sending me a notice on my Verizon account that my device would be disabled at the end of 2022. There suggestion was to upgrade. The Verizon rep. said that a 72 hour trial of the new device was available at no charge if the device was returned to a corporate store within 72…
5g Home ARC-XCI55AX
Wi-Fi’s great! Ethernet awful! Talked to multiple agents and even exchanged the gateway. Got the newest update but upnp is still not working what so ever and giving me “moderate” NAT type. My gateway is 3-4 feet away, hard wired into my Xbox series x with cat8 and port at 1,000 full duplex oh and had to port forward to get…