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Can I Control an Arris VMS 1100 using my Android Phone?
Hello, Is there a way or an app available where I can control an Arris VMS1100 using my Android phone? My mom who has dementia is having a hard time changing channels and turning on/off her TV set. She sometimes get stuck on a screen saver and doesn't know what to do. If I can do this remotely using my cellphone to take…
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Stream TV Change Channels
I recently purchased a Stream TV box from Verizon , and while i am not a fan of the Fios TV+ box (paid for with the service), this Verizon Stream TV does not even allow for channel entry, channel up / down, Guide button returns to main Android TV screen. Is there something wrong with the software included? Seems like its…
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Glitchy Commercials
In the last few months, certain commercials have been glitching. The video and sound are garbled to the point that we have to mute the TV. Nothing is wrong with the programming. What is happening and what does FIOS plan to do to fix it?
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No info in guide or dvr
I tried to rewind a recorded show for a few seconds. The video wouldn’t stop rewinding. It went all the way back to the beginning. Nothing would stop it. I changed the batteries in the remote thinking that might help. It did not. Now I can only see the actual channels. I cannot see any data, no guide: no DVR, no on demand.…
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My Apps on TV
I can't reorder the apps (netflix, prime, PBS, Roku, etc) that are listed in the My Apps bar. I get the 'move' feature to appear, move the app to another location on the bar, and then save it. However, the app then moves back to it's former location, as though it wasn't saved. This is happening after the firmware update of…
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Channel 838 Netflix Unable to Stream Live TV
Hi, I tried to watch the NFL games on Christmas Day on Channel 838-Netflix. I logged on to my Netflix account. I selected the NFL game and got the error message that my device was not able to stream live TV. No prior issues with 838-Netflix. I had no trouble exiting Fios TV and watching on my TV's Netflix app. Does anyone…
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Fios TV +
Was just recently upgraded to Fios TV + due to current set top boxes expiring in April 2025. There is no option on the new remote or in settings to adjust the aspect of the screen size. With my old remote i was able to press # to widen the screen and remove the black bars. Is there anyway to do this with Fios TV + ?
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TV Channel Shuts off within 1 Minute
For weeks I've had issues with my TV. Usually just rebooting the router has worked but now every time and I mean EVERY time I try and watch a live TV channel it shuts off in about one minute or less and back to the HOME screen. Now my Internet is also freezing when I try and go on YouTube. I've looked at settings I have no…
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TV-ONE DVR Standby
I want to take my Fios TV_ONE STB out of standby and/or set the STB to be always on.
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Stream TV VMS4100 PLYB_174 issues
There isn’t a day that goes by that i have to reset my VMS4100 and my android device. Constant pixels, spinning wheel of death, lockups, you name it. Now my VMS 4100 is blinking green which probably means that it is downloading new software… but it never goes away and never returns to white. I have reset my router, my VMS,…
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Connect Bose 321 system to Sony TV after installing new verison boxes and remotes
Hello- Yesterday, I set up the new boxes for our tvs and paired the voice remotes. Our main, Sony, TV was hooked up to a Bose 321 sound system - Legacy Jurrasic, yes, but worked great. I cannot figure out how to connect the Bose system to the new box, which do not have any ports like the old arris box.The sound is only…
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Fios One STB no standby/out of sync w/remote
I recently changed to Fios TV One STB - when I power down using the remote, the STB appears to go into standby very briefly (dim light) but then bounces back to “On” right away (bright light). So when I try to power the TV and STB back on with the remote, the STB THEN goes into standby and I have the Standby splash screen…
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No Signal message on tv
A few months ago I had new set top boxes installed (1100 and IPC1100 minibox). All of a sudden yesterday, the tv that the minibox is attached to shows no signal from the Fios box. Customer service was unable to help last night. Any ideas?
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Moving a Cable Card from one FIOS home T
I am a current FIOS Internet and TV customer in Delaware. I have a TiVo (with lifetime service) along with its cablecard I am moving to Wappingers Falls, NY, Zipcode 12590, to a 5-year-old house that currently has FIOS internet and TV. I guess that the ONT in the home is about 5 years old. I called FIOS and was told I…
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Guide font is so small
I can barely see the guide it is so small. How do older people even read this! Verizon you need to make bigger or find a way to be able to make bigger. Sorry I switched from xfinity.
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New to Fios and Disappointed in TV/Streaming Services
New to Fios, switched over from comcast, and while the reliability has been better are my home; I was definitely sold a bill of goods that Fios can't deliver. Fios TV Streaming is awful, coming over from Comcast where I could watch my DVR on my computer (through the browser) or on app on android device, I find Fios to be…
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No Set-top box wanted
Can I have Verizon Fios TV without installing a Set-Top Box?
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External app sign in with tv provider
* I'd been able to access Max, ESPN, CBS sports by logging in via their service provider option and entering my Verizon Fios username and password. When I try logging in now, I get the Verizon Fios login window and it accepts my credentials, but I now get the spinning wheel of death as my account is "verified" and it never…
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Fios TV+ DVR: How to Clear Program Info on Pause Screen
Hello, When a recorded program is paused, the image fades out a bit and the program info is displayed in the bottom left. Is there any way to dismiss this and see the paused screen at normal brightness without the program info? I will typically pause on text or other interesting shots to look at more closely. The current…
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Please wait for commercial break to end
watching NBC NY - keeps coming up with Please wait for commercial break to end
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Is My Tivo Just a Brick Now?
Hello, I just moved with my Tivo Edge in tow to a house that already has Fios Internet. I added Fios TV+ to the account and to my shock, I was told that Verizon is no longer offering Cable Cards which essentially means I can't use my Tivo . This is a major disappointment since I find Tivo to be a better system than even…
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Lost volume and mute screen graphic after various STB settings changes
This problem has just occured on my Fios box - have 2 servers and 6 clients - only happening on one of the servers. Tried all the solutions - did not work.
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Cablecard compatibility with Fios TV+
I renewed my Verizon bundle and received the new router, 1 setup box and a DVR device. I currently have two TiVo devices and they also sent two new cable cards. After several hours trying to activate the new cable cards, they told me that cable cards are not supported with Fios TV+ packages. I’ve had gig service for…
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Fios error code PLYB_100
What is going on - why are no channels coming in on the TV?? Can't get an answer from anyone - on hold an hour. Tried chat, all they could tell me is experiencing difficulties. Does this have to do with your new set up that you required us to change to? It's horrible - how can you roll out a JUNK replacement and not work…
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Fios TV+
I just installed the new Fios+ services, including the VMS 4100 ATV and two new setup boxes. Really no trouble with the installation, found it very easy. My question: will my streaming apps - Netflix, Prime, etc. show my content in 4K? I have a 4K TV and pay extra for the Netflix 4K service for example. I'm curious whether…
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Code PLYB_100
What Error code PLYB_100 mean?
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Fios error code PLYB_100
Was forced to get new box and router a few weeks ago. Today is have no cable and got error code PLYB_100. I reset app of the boxes and router. I did the app troubleshoot and the tv trouble shoot. No resolution. Hav been on hold for an hr. Nothing
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Fios Guide no longer marks recordings
Apparently my Fios got updated earlier this week. All of the Favorites got wiped and I had to reset them. Now I have two new problems. 1) When I mark a program to Record, there used to be a red dot that would appear next to the show in the Guide. That no longer happens, so I'm never sure whether that show is going to…
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Where did the 30 second skip forward go?
I was recently FORCED off this working remote & fios DVR box, due to Verizon retiring it. This part I can understand, and they offered a "free" upgrade to the new FIOS TV+ (perhaps call it TV minus if you are going to remove useful features) google boxes (DVR &TV versus all-in-one box) that raised my price by $70/month.…
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TV to buy
I’m getting so much conflicting information looking through websites. is there a simple list of TVs where you can download the Fios app without any fire stick or other device to plug into it?