Fios TV
Boxes
For the money I pay a month for cable why does this business just leave their old boxes here for ME TO HANDLE??? Guy skipped off and said NOTHING
Audio of Fios Mini 1 connected to TV via HDMI not being routed to sound system connected to TV via digital audio output port
I am adding a sound system to my TV setup. I have a Fios Mini1, a Roku device, and a Chromcast all connected to a Sharp TV via HDMI (3 devices on 3 different HDMI input ports on the TV) The TV is connected to the sound system via a digital audio output cable. Audio from the Roku and Chromecast get routed ino the TV via…
fios one dvr
I just turned in my old FIOS DVR because it wasn't going to be supported any longer. Now I am using the FIOS One setup with the new DVR on my Samsung smart TV. The new DVR is horrible! First off I can no longer tell if anything is recording because there is no indicator light on the new box. So I must turn on the TV and…
Charging extra for Cspan
The C-Span website lists Fios as a tv provider that provides CSPAN a free part of the basic package as a public service but in fact, you require an upgrade and an additional charge for it. This has been included in a complaint to the FCC
Stream TV MoCA Ethernet Adapter
Can I use one of these adapters to make my fios tv service completely wired? Verizon just installed a VMS4100atv with a small stream tv box that sits on top of it. I need to disable all wifi and make it hard wired.
HBO on demand
I am currently subscribed to HBO. I can watch all HBO channels with no problem. When I got to HBO on demand I can watch all their "series" with no problem. Issue is that I cannot watch any HBO movies. It acts as if I'm not subscribed. Every movies only has a Rent, Buy, or subscribe option. I of course clicked subscribe to…
Recurrent transmission problem with HBO
Over the last month or so I’ve noticed that there are random transmission errors with HBO, whereby the image on the screen goes white, then pixelates for a few seconds , and corrects itself. This occurs up to several times/hour, and I’ve also recorded the problem on the DVR. Rebooting the STB and ONT has no effect. As far…
VMS 4100 Pronto IR Hex Codes for Power On / Off
Aloha, does anyone have the IR power on / off hex codes for this cable box? I'm programming a URC MX-990 for a friend remotely from 5,000 miles away (got love technology!), and I need the discrete hex codes for power on / off. I can't find much info regarding this anywhere. And unfortunetly, Remote Central's website, which…
Audio fluctuations on channel 513 NBC
On channel 513 NBC, beginning 4-5 days ago, I noticed intermittently the sound makes a light snapping sound then reduces volume quickly then begins to gradually increase in volume back to the desired setting. A call to tech support did not resolve issue. Just the usual unplug cables and plug them back in. Help please.
New Fios TV box
Has anyone else found the new Fios TV box to make channel changing clunky and delayed, and the remote that comes with it to be terribly designed? The remote is way too small to fit in one's hands, the numbers are in the wrong place, and it just doesn't do enough. Is there a remote that works with the new boxes that I can…
Fios TV Issues
I am having issues with several Fios boxes connected to our living room TV. For years we had a Fios DVR box connected here but a couple weeks ago started having issues where the picture and sound would not come up when turning the TV on. After extensive troubleshooting with several techs via chat and phone, resetting the…
Old box returns after set up of new Fios one boxes. Is it necessary?
Is it necessary to return old boxes?
Verizon Fios TV ONE DVR
I want my Verizon fios DVR to be always on. I can't get it out of Standby mode.
CHANNEL 576 NOT WORKING
CHANNEL 576 HAS NOT BEEN WORKING FOR SEVERAL MONTHS IN THE 21209 AREA. TECH SAYS HE HAS SENT THE ISSUE UP THE LINE BUT DOES NOT KNOW WHEN THE ISSUE WILL BE RESOLVED. ANY OTHERS HAVING THIS ISSUE AND ANY SUGGESTIONS HOW TO PROCEED
Fios One Box-Netflix App Does Not Stay Signed In
Each time I use the Netflix App on the Fios One box, I am required to log in. This only began to happen over the last month or two, and does not happen with other apps such as YouTube. Any comments as to why or how to address would be appreciated. Thanks.
Difference between VMS4100 and VMS4100ATV
What is the difference between VMS4100 and VMS4100ATV? I currently have two VMS1000s and may have to upgrade. Thanks Ron
Can I Control an Arris VMS 1100 using my Android Phone?
Hello, Is there a way or an app available where I can control an Arris VMS1100 using my Android phone? My mom who has dementia is having a hard time changing channels and turning on/off her TV set. She sometimes get stuck on a screen saver and doesn't know what to do. If I can do this remotely using my cellphone to take…
Stream TV Change Channels
I recently purchased a Stream TV box from Verizon , and while i am not a fan of the Fios TV+ box (paid for with the service), this Verizon Stream TV does not even allow for channel entry, channel up / down, Guide button returns to main Android TV screen. Is there something wrong with the software included? Seems like its…
Glitchy Commercials
In the last few months, certain commercials have been glitching. The video and sound are garbled to the point that we have to mute the TV. Nothing is wrong with the programming. What is happening and what does FIOS plan to do to fix it?
No info in guide or dvr
I tried to rewind a recorded show for a few seconds. The video wouldn’t stop rewinding. It went all the way back to the beginning. Nothing would stop it. I changed the batteries in the remote thinking that might help. It did not. Now I can only see the actual channels. I cannot see any data, no guide: no DVR, no on demand.…
My Apps on TV
I can't reorder the apps (netflix, prime, PBS, Roku, etc) that are listed in the My Apps bar. I get the 'move' feature to appear, move the app to another location on the bar, and then save it. However, the app then moves back to it's former location, as though it wasn't saved. This is happening after the firmware update of…
Channel 838 Netflix Unable to Stream Live TV
Hi, I tried to watch the NFL games on Christmas Day on Channel 838-Netflix. I logged on to my Netflix account. I selected the NFL game and got the error message that my device was not able to stream live TV. No prior issues with 838-Netflix. I had no trouble exiting Fios TV and watching on my TV's Netflix app. Does anyone…
Fios TV +
Was just recently upgraded to Fios TV + due to current set top boxes expiring in April 2025. There is no option on the new remote or in settings to adjust the aspect of the screen size. With my old remote i was able to press # to widen the screen and remove the black bars. Is there anyway to do this with Fios TV + ?
TV Channel Shuts off within 1 Minute
For weeks I've had issues with my TV. Usually just rebooting the router has worked but now every time and I mean EVERY time I try and watch a live TV channel it shuts off in about one minute or less and back to the HOME screen. Now my Internet is also freezing when I try and go on YouTube. I've looked at settings I have no…
TV-ONE DVR Standby
I want to take my Fios TV_ONE STB out of standby and/or set the STB to be always on.
Stream TV VMS4100 PLYB_174 issues
There isn’t a day that goes by that i have to reset my VMS4100 and my android device. Constant pixels, spinning wheel of death, lockups, you name it. Now my VMS 4100 is blinking green which probably means that it is downloading new software… but it never goes away and never returns to white. I have reset my router, my VMS,…
Connect Bose 321 system to Sony TV after installing new verison boxes and remotes
Hello- Yesterday, I set up the new boxes for our tvs and paired the voice remotes. Our main, Sony, TV was hooked up to a Bose 321 sound system - Legacy Jurrasic, yes, but worked great. I cannot figure out how to connect the Bose system to the new box, which do not have any ports like the old arris box.The sound is only…
Fios One STB no standby/out of sync w/remote
I recently changed to Fios TV One STB - when I power down using the remote, the STB appears to go into standby very briefly (dim light) but then bounces back to “On” right away (bright light). So when I try to power the TV and STB back on with the remote, the STB THEN goes into standby and I have the Standby splash screen…
No Signal message on tv
A few months ago I had new set top boxes installed (1100 and IPC1100 minibox). All of a sudden yesterday, the tv that the minibox is attached to shows no signal from the Fios box. Customer service was unable to help last night. Any ideas?
Moving a Cable Card from one FIOS home T
I am a current FIOS Internet and TV customer in Delaware. I have a TiVo (with lifetime service) along with its cablecard I am moving to Wappingers Falls, NY, Zipcode 12590, to a 5-year-old house that currently has FIOS internet and TV. I guess that the ONT in the home is about 5 years old. I called FIOS and was told I…