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Nintendo Switch
So the promo became available to me on the 8th of this month. When i went to redeem it didnt work, the page was an error page. I contacted Verizon and submitted a ticket and the agent did an escalated ticket, i was told they would call me in a few days NO RESPONSE. I just contacted them again and the agent did another…
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Claim $200
I just switched to 5G Home Plus plan. How to claim $200 Home Depot card?
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Device return
Almost 3 months ago, I got a new iphone as part of a verizon promotion. While I got it, the rep at the Verizon store asked if I wanted to keep my hotspot and if I wanted to try the verizon gateway internet. He said if I didn’t want it, Verizon would send me a return label- no problem. When I got my first bill and it was…
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ARC-XC155AX no internet if in pass thru mode
Gateway works normally if not in pass thru mode and used stand alone. If pass thru mode is enabled and connected via LAN2 to the router (Asus RTAX86), the router shows internet connection and reports an ip address, but all devices report no connection. Router functions fine with cable modem. Ideas?
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Nintendo Switch not received after promised
After the wait for the switch from spectrum to Verizon internet. Was promised a 200 gift card for target and a Nintendo Switch after 65 days. Even after having the email showing I’m qualified. First day customer rep told me that she would fix this and to keep chat open while I went to work. Nothing ever came thru. The next…
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Can anyone explain this pattern?
https://docs.google.com/file/d/1vH2JP9MEphJ6jKYZ1geY7j3lYLpqejJS/edit?usp=docslist_api&filetype=msexcel I was checking my home data usage and found this bizarre pattern. Can anyone explain this or am I tripping? Any insight would be appreciated!
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Can't redeem $200 Target Gift Card
When I click on $200 Target gift card, I get terms & conditions window but nothinh happens after clicking submit button. I cleared the cache and signed off and signed back in. Nothing works. Please help.
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Router to Gateway Wirelessly
I'm looking to connect my router to the Verizon 5g Homes gateway wirelessly because I don't have an ethernet connection between them. If this can be done can you please post step by step instructions for a secure connection between the 2 devices.
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200 Target gift card
I've waited for months and I still haven't gotten it. First back in March and now it's July. I've been contacting support and it's still not resolved.
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How many devices?
Had Verizon for a couple years now. But my router is not working correctly anymore. If I take off bride mode and just use the Verizon router square box how many things like TV, laptop, cellphone, ring camera, etc can I connect. On Google somewhere I saw 30 devices. Is that correct? And if I upgrade the old square box to…
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Yet Another Problem Getting A $200 Target Gift Card
I bought the home internet from Verizon on 4/9. The gateway malfunctioned and was replaced on 4/12, which is when service officially began. I was on the fence about getting it, but the $200 Target gift card offer convinced me to give it a try. My wife and I specifically asked how and when we would get the card/code. We've…
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5G Home Internet - where's my shipping label?
What is so hard about sending out a shipping label to return equipment? I don't understand why the Verizon 5G group can't seem to send me a return shipping label. The steps I've taken: * Called several times (spending over an hour on the phone each time); * Gone to 3 Verizon stores (1 in town, and 1 a half hour away - I…
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Internet speeds
I have had a host of issues since changing to Verizon for my home internet needs. The main one is slow speeds. I was offered a deal on switching to Verizon which was too good to pass up so I did it. And, WHEN it works, it is great. But when it doesn't, it is horrible mainly because the tech support can be atrocious. I will…
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$200 Target Gift Card
It will not let me receive my $200 target gift card i’m not even sure what to do but it’s been well over 45 days and I spoke to a representative on the phone and they told me to wait til 60 days. Well now it’s been longer than 60 days and still got nothing. I had got the phone May 7th 2024 and got it because I was told…
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What happened?
We only had T-Mobile as an option in Sherman tx (kinda rural). And finally Verizon who we have cell phones with became available. So we gave it a test drive. It worked perfectly for the whole month that we tested it. No issues at all. So we decided to make the decision to disconnect T-Mobile and lose all our grandfathered…
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Target gift card
I can't redeem my $200 Target Gift Card. What is going on?
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Cannot redeem home offer
We purchased the 5G home internet unit in early May and were told at the store we could redeem a target gift card or a chrome book. First issue was the redeem date changed from June 10 to July 10th and so we waited around another month to redeem the offer. However on the date it says I can redeem the offer, there is…
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$200 Target Gift Card
I can't redeem my $200 Target Gift card. I click on the tile and there's nothing there to redeem.
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Verizon 5G Home Internet
I started using Verizon 5G Home Internet in January 2023 after using AT&T DSL, Xfinity cable and T-Mobile wireless Internet, all with poor quality technical and/or customer service. I had equal signal from both the east and west sides of my home on the second floor and chose east because it was an easier Ethernet cable…
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Xbox promotion
When i signup for verizon home I did it because of the xbox offer. I remember seeing it in the app when selecting the upper class service. When i got my email it only mentioned the HomePod or the $200 gift card. To this date I have not received neither of those options much less the xbox. Does anyone else had this issue?…
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Urgent Assistance Needed: Unfulfilled Xbox Promotions for Verizon 5G Home
On December 19th, I signed up for Verizon 5G Home Internet under a promotional offer that included a $45 monthly rate, a $100 Verizon credit, a $200 Amazon gift card, and the Xbox Series X. These promotions were clearly stated as stackable and redeemable upon signing up during the specified promotional period. Initially, I…
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Billing error continues
On May 25th, I called to cancel my Verizon internet, but then changed my mind within an hour or so and called back to continue with the Verizon internet. The CSR said no problem and he would reverse the cancelation. A few days later, I received the box to return the equipment so I called Verizon again and asked about…
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PHONE NUMBER FOR 5G INTERNET IS DISCONNECTED OR NO LONGER IN SERVICE
Well Geee here is a weird one to start the week!!!. just for kicks I decided to call the phone number that was assigned to me when I originally signed up for Verizon 5G Internet Service. When I signed up for Verizon 5G Internet service I was out here in Walnut Creek California. About 1 year into using 5G I noticed that I…
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Outage
Is Verizon Home Internet having an outage?
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All around horrible experience and customer service. Charged for Verizon’s own errors.
I recently cancelled my 5G Home Internet. Despite having two phone lines with Verizon still, this somehow deleted my online account. Almost three months and countless support tickets later and the issue is still unresolved. In addition, Verizon sent me the wrong boxes to return my equipment in. Not a big deal, but like,…
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No one from Verizon support is helping me rectify the poor connection. Making me pay 80 dollar a month while I slowly lose my job.
No one from Verizon support is helping me rectify the poor connection. I have a wifi dependent career. I signed up with Verizon because they listed the address I was at being 5G coverage. As time has gone on with my tenure I continue to pay 80 dollars a month for internet that drops completely and booting out of my…
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Promos
Received promo code for Nintendo switch and will not work I also have not received my Target gift card promo this is very frustrating ans still getting the run around
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Devices constantly dropping with 5G Box
After numerous support calls, I believe my issue is resolved. Half my 5G and 2.4G devices would drop off of outside world even though I had a connection. This had not been an issue the 1st 16-18 months of using this internet. Device would show connected but no internet. Great signal and speed. I would constantly reconnect…
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FG Equipment Return
I have contacted customer service on 5 different occasions for assistance with returning the 5G router and extender after cancelling my account. Each time they tell me I will receive a return kit within 5 days. I have never received anything from them except empty promises. I cancelled the account because they promised a…
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5G Home Internet Equipment Return
If anyone reads this and happens to have a return kit or label at the moment, could you please post the address from it? Thank you.