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How do I add ESPN + on my unlimited account, I have dashed Disney +
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Rebate misinformation
Recently bought an Ipad Pro 12.9" directly from Apple. There is a promotion for $200 dollars in e-gift card from Verizon if activated on a new line. I have attempted to contact Verizon multiple times regarding the issue, was eventually given a rebate code which was "invalid" due to purchase not from participating location.…
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iPad 8th generation not shipped
I ordered a 128 GB 8th generation iPad with the cellular connection back on 5/19/2021. As of 6/15/2021 it still has not shipped. Verizon has charged me, but has not shipped my order after nearly a month. I have verified that his model of iPad is available elsewhere. Why can't Verizon fulfill this order in a reasonable time?
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Messenger plus wont open on iPhone
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Email-to-MMS Not Working Reliably
Delivery incomplete There was a temporary problem delivering your message to [email address removed per the Verizon Terms of Service]. Gmail will retry for 45 more hours. You'll be notified if the delivery fails permanently.
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My contact photo
Hi, I have had several people show me that when I text them that my contact photo is some random woman with red hair. It has happened on several occasions and the photo is not of someone they knew and it is the same photo with each person I have texted. It appears to only be when I text someone that does not already have…
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Verification Codes
Hi. I switched from T-Mobile to Verizon a few weeks back. Unfortunately, ever since I can no longer receive verification code texts-at all! I use many things which require verification code texts to my iPhone 12 Pro Max. What exactly do I need to do to my phone so I can receive those particular texts?! Is it through my…
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I'm receiving spam email texts on my new iPhone and blocking it doesn't help
Like many others on this site, I am receiving spam texts from porn sites since purchasing my new iPhone. I've checked the boxes on the website and still receive them. Verizon's tech support people have not been able to provide a solution. The last chat suggested that I send a screenshot to 7728 which was a complete waste…
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Can vrzpix emails be deactivated or deleted?
For the past few months I’ve been getting spam email text messages. All random spam but sent to a bulk 20 phone numbers similar to mine. I’ve blocked the senders contact but it’s always different. I don’t want my phone number attached to a Verizon email. How can I delete this email so I stop this spam permanently.
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Two factor not working, can't text android phones, and so many other issues!
Hello everyone! I have been working with Verizon for over a month now with issues to no avail, so reaching out here to see if anyone has any answers. There was a verizon outage in my area on April 28th. I made the mistake of calling an agent and she asked me to reset my network settings and sent me a new sim 'just in…
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Awful customer service in Castle Rock, CO Verizon store
I have spent the last 2 days with a new iPhone 12 Pro that decided to stop working out of nowhere. After spending 7.5hrs on the phone with tech support, they finally decided that replacing my phone was the best option. Tech support was able to find a replacement at my local Verizon store and spoke to the manager Thomas…
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Trade In issue
I am beyond frustrated! Like so many others on this board, I have been unable to get my promotion honored by Verizon. I attempted to take advantage of the $579.99 trade in promotion for an iPhone 12. The purchase process and in store pick up were easy but that is as far as I've gotten. First, the trade in mailer was sent…
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Future
How do I can activate no caller ID on my phone?
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IPhone 8 plush
Not receiving calls. Did all the suggestions. Still not
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4 Bars - No Data Service - only at my new apt
Hi, I just moved to 94301 and at my apt, but not a few blocks away works fine. I have 4 bars, no data. I have an iphone xs. I have done: new sim card, reset network connections, made sure roaming and lte are on, restarted phone, made sure no vpn or managed device is on the device. Any suggestions, thanks
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Voice sounds robotic on my outgoing phone calls
Voice sounds robotic on my outgoing phone calls. I use my phone for work now that I am a teleworker and in the past few weeks my voice has sounded "robotic" or "like a computer" in my outgoing calls. Nothing has changed on my phone. No damage or updates. Please share how I can fix this!
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Cell service always dropping.
Everywhere i go my phone will be working fine then nothing will load, calls won’t work and texting does not work. I turn on airplane mode then turn it off and everything works good for a little while. I’ve toggled airplane mode, toggled cell data, turned phone off and on, reset phone, took out SIM card and put back in.…
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Changing Phone Number iPhone 12 pro
I'm not sure who to be more disappointed in Verizon, my phone or myself. I have tried over the past two days to get help changing my phone number (due to ID theft), but nothing seems to work. They have had me restart my phone probably 40 times now. They make you think it is so simple to do online but it doesn't work, so…
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How to access SMS messages Internationally?
As with many other people, when traveling internationally, I need to be able to access SMS messages that are sent to my US phone number to access certain online accounts (ie: one-time codes, two-factor authorization codes, etc) However, when I travel I remove my Verizon SIM and purchase a SIM for the country I will be in.…
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iPhone X incorrectly showing as Lost/Stolen
My iPhone X has been paid off for two years. I was going to trade it in on swappa, but my imei for the device is showing as lost or stolen. I contacted Verizon, and they confirmed my phone was being blacklisted on their end, and they had no idea why. They removed my device from their blacklist about two months ago, and my…
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iPhone 6S Activation Issues
So I've got an interesting and a bit of challenging problem here. My wife recently moved from London to the US. She purchased an iPhone 6s from the Apple store and has been using it with a Vodafone SIM card in London with out any issues. The specific iPhone 6S model is an A1688, and from everything that I can research is…
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Apple i6s will not charge
I am having trouble getting my iPhone 6 to charge. I plug it in, the icon indicates that it is now charging, then stops charging almost immediately. I have purchased a new cable, used different outlets and power sources, still nothing. Aside from the obvious (upgrade my phone), any ideas or suggestions?
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Wifi calling randomly stops working on I phone x
Does anyone else have problems with their wifi calling randomly stop working on the iPhone X. I spoke with Verizon yesterday and did a reset but today it stopped again. I spoke with apple today and they say it’s a Verizon issue.
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iPhone 12 showing Apple contacts as no caller ID and not listing phone numbers even though they are listed in my contacts and have a phone number.
So frustrated! I have all my contacts listed with phone numbers. When anyone in my contacts calls me it says “no caller ID”. I tired restarting the phone and I reset the network settings. I just want to be able to have my contact names appear when they call me. I can’t even see their phone number. This is absolutely…
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Incorrectly Blacklisted iPhone 7 plus
I live abroad and recently landed in the US. When I started my phone (US number I only keep home and use with WiFi when out of the country), I had no data. Was able to make calls. Spoke with Verizon who thought the phone had been hacked (don’t know why) so they put some kind of block on it and said to go to a Verizon…
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Calls not going through
Neither incoming nor outgoing calls are connecting.
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Wi-Fi calling
Help!!!! The reception in my area is terrible! Lots of hills. I can't make or receive calls on my cellphone. Also cannot get WiFi to work. Does anyone know what to do? I added enable Wi-Fi calling, cellular calling and everything else I can think of. Thanks.
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Verizon Cloud App does not complete backup, have backedup before, why is it not working now?
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spam text messages sent from email address
How do I report these? They are not coming from a phone number.
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Can’t call or receive calls. No service
Is there an outage or tower down around 76578?