Apple (Archive)
Text with special offer--Scam?
Hey everyone! So I got a text today, offering me $10 off on a new Unlimited Plan. There was also a number to call. I started to dial, and then realized that there's no way for me to know if this is legit. I didn't see anything about this when I logged into my account on the app. Is the phone number 800-922-0204 legit?…
I7 text issues, sporadic
It varies but happens often enough to be annoying, texts don't send. Others arrive many hours after they were sent. I suspect it relates to Samsung Android counterparts but I haven't made a specific study of the issue. It seems to be happening more and more. Are there known current issues?
safari error server stopped responding
When trying to open Safari getting message "Safari could not open page because the server stopped responding" . how is this resolved?
iPhone SE 2020 issue with Jitterbugs
My aunt just bought a Lively Jitterbug phone. When her daughter calls her using her iPhone SE 2020, she can't hear her mother. But if her mother initiates the call, it works. Any ideas what the problem is? Jitterbug support says the carrier should have a device setting correction for this.
Cant connect to 5G iPhone 12 Pro
I’ll just start by saying I switched to Verizon from T-Mobile with T-Mobile I had one bar literally all the time but my data worked and I could connect to 5g. I switched over and received my sims yesterday and got them both activated no problems but I can’t connect to 5G my phone stays on lte all the time and the data is…
Verizon user sending abusive texts
I have been receiving very abusive texts from a phone number that is confirmed to be a Verizon phone number. I already pressed charges and there is a warrant for his arrest, but it's a misdemeanor. The guy has not stopped texting me. Every time I block the number, he just makes a new one. Why won't Verizon do something on…
Phone purchase
Should it take 4 days equaling over 20 hours to purchase a new iPhone and have it activated?
Offer
Blocked calls/text notifications
When blocking a number through the Verizon app from an iPhone 11, will I receive a text notification when the user tries to text?
New iphone 12 mini won't recognize SIM card
Just replaced 2 iphone 8s with 12 minis. One keeps giving a "no SIM card" message. It's done this 4 times in the last 3 days. I've followed the instructions for removing then reinserting the SIM card, but it keeps happening. Any suggestions?
Why are the supervisors refusing to take an escalation from tier 2 service reps?????
I was on for 2 hours, waiting for a supervisor to take a call from Derek.... I'm sure that every supervisor wasn't in a meeting, on a call or busy for that long... at this point Derek, who was apparently having phone issues either hung up on me or his call dropped after being on a call with me so long... Nevertheless, I…
Half ring then directly to voicemail
My iphone 11 Pro will do a 1/2 a ring or no ring at all and then go directly to voicemail. I am missing many calls. I have checked that my DND is off, call forwarding is off etc. Please help! Its so frustrating! Thanks
App notifications still going to old phone
Upgraded from iPhone 5se to iPhone 11. Everything transferred over just fine and is working, however notifications from 3rd party apps (e.g. weather, news, etc) are still going to the 5se. I have power cycled the 11, and ensured that all of my notification options in the apps are configured correctly. The settings in each…
Why is there no sound when I receive a call?
I bought a 5s this evening and I have made sure that my do not disturb is NOT on, I can listen to music but there is no text sound or ring sound when I receive a call. Please tell me what I have set wrong. Thanks
reactivating my iPhone X and swap it for flip phones telephone number.
I upgraded my iPhone X to an iPhone 12 Pro Max for my main line. I want to use the iPhone X to replace another lines flip phone on my account. I wanted to do this online. Anyone know how?
iPhone 11 apps
Apps are are not working on iPhone 11, Tiktok, Snap, Insta etc. They worked on a bus trip out of state and as soon as she got home they stopped. Did the new IOS update and they still dont work. Have turned phone off and on and still not working. TIA
disconnect Hum
On August 21, 2019, I went to your offices in Fort Myers to set up the overseas options. At that time I was told that I was elligable for the 55+ Loyalty Plan which included unlimited data at no additional charge. I said yes to the new plan. I was then told that it comes with an addtional plan called Hum. I was told it was…
iPhone X connectivity issues
Since I purchased the X back in December and switched over to Verizon from T-Mobile, I have been facing connectivity issues that appear to have gotten worse over the last several weeks. My phone falls off of LTE and goes into 3G and 1X constantly, rendering the service virtually unusable. This occurs while others around me…
How do I copy photos from iPhone 8 to my PC
How can I copy photos from my iPhone 8 to my PC without using iTunes? I don't know it they backed up to the cloud and don't have a password for that anyway.
Message failed to send
Hi, I am using Iphone XR with Verizon sim card. I recently have "message failed to send" errors so I restarted the phone. However, it did not fix this issue. I get really annoyed whenever this happens. I do not want to pay my precious money for this quality of service. If anyone having the same issue, please let me know…
Ringer and speaker volume real low
I have an iPhone 5. All of a sudden, my ring volume and speaker volume is real low - almost as if it's on the lowest setting. I have gone into sounds - volume and turned the slider all the way up. I also did this in the music section. Hasn't helped. I've turned it on and off several times, and I've done the hard restart…
Trade in Package Lost In TX
Had a trade in offer from Verizon and I wanted to upgrade my phones, but decided to try on one phone, traded in my excellent iPhone X 256gb was mint had full front and back cases and battery was 80% life, they promised to provide $699 trade in credit towards a iPhone 12 Pro 512gb. All was well I received the new phone,…
Verizon won't honor terms of trade in and they took my phone
In march there was a promotional offer going on saying that if you traded in your phone, you would get $750 off an Iphone 12 and if you ported it, you would get a mail in $250 gift card. I have called every month and every month the representative adds notes to my account stating how they are going to correct the issue and…
Is there a way to get the broken out data logs from a previous month
Sim card
My daughters phone started saying invalid SIM card. And is not working well at all. She can go blu be on WiFi and can’t receive phone calls at all and FaceTime is barely working. We have powered down and removed and put back in the SIM card but still no matter. Any suggestions?
Iphone 12 and verizon total device protection
Does my multi line Verizon total device protection cover my iphone 12 or do I have to buy Apple care as well? Does Assurion working on it void the warranty ?
Someone else is receiving my calls.
For two weeks now, sporadically someone else is receiving my calls. I have contacted customer service multiple times for hours and they still can't seem to fix the issue. Sometimes the call goes directly to the him (I have no record of the missed call). Sometimes it rings once or twice to me then stops, and then goes to…
iphone 7 dark mode
after software update iphone remains in dark mode?
Data not working
My data had been working well at my current location for a couple years, but recently I cannot get service here. I can receive data that works well not far from here which makes me think this is a tower issue which I don't know how to report. I went through the chat bot feature and tried to troubleshoot, but that did not…
iPhone 12 mini free promotion
I added a new line in May 2021 when iPhone 12 mini had a promotion "buy it for free with a new line". The promotion was offered for payment purchase or pay it in full retail price. The condition of the promo was to add a new line with an unlimited plan. I paid it in full and promo was to credit the purchase price of…