Apple (Archive)
No fb live notifications
Since new iOS for iPhone SE I no longer get Facebook live notifications and there is nothing that Verizon or Apple or Facebook can do. Verizon chat agent even gave me a phone number they claimed was Facebook support but it was a bad person who tried to take all my accounts. This is what we pay hugely for and what a mistake…
PreOrder iPhone 15 Pro
I preordered two iPhone 15 Pros on Sept 15th, with an expected delivery day of Sept 22nd. Once that date passed the delivery date was updated to the Sept 29th. Once the 29th came and went, I attempted to chat with Verizon twice with no solution provided. Once Customer Service person told me to cancel my original order and…
Horrible IPhone 13
We purchased 2 iPhone 13’s almost 2 years ago and had completely opposite experiences with each. One of them is the best phone I have ever owned. The other is easily the worst. The bunk phone constantly goes into SOS only mode even in areas with excellent coverage. There is something going on with the radios or antennas in…
iPhone 15 upgrade
On September 18th, I took advantage of the Costco upgrade offer to upgrade 3 of our phones to the iPhone 15, 15Pro, and 15 Pro MAX respectively. I was originally told an October 6th delivery. This was then pushed out to October 28th. On Saturday, October 14th I received an email that there was an issue with my payment and…
Dropped calls
My phone is constantly dropping calls and dropping navigation when travelling. Was told it was my phone. Got a brand new phone two months ago and same trouble. Was told Verizon is not a good carrier. I get the same old same old. Need a new phone. You’re saying a two month old phone needs replacing. Time to look for a new…
iphone 13 activation issues
Purchased a pre owned iphone13 on september 27 and STILL do not have phone service. Tried to activate it and use my current number and could not get it activated. Went through chat help feature, chatted with 2 diff reps, they could not get it to work, then transfered to IT, they too could not get it activated. They told me…
Order on hold - impossible to update payment
I ordered a 13 Pro Max and a 13 on 12/22. Got an email saying the order was put on hold and to update the payment method. I follow the link, put in my last 4 SSN, and get an error method "unable to connect you, please call ..." I try live chat, they send me the same link, doesn't work. I call the number, they tell me to go…
Activating Iphone 15 Pro - Device Unlock Policy 60 Days
Device Unlocking Policies | Verizon This policy states "Devices that you purchase from Verizon are locked for 60 days after purchase." "I am assuming this refers to the Purchase, or Delivery Date if purchase was done through Verizon site Devices that you purchase from one of our authorized retailers are locked for 60 days…
Restricted number or unavailable
When calling a person at a local company via his mobile phone (type and service carrier unknown) I get this message "The service you are attempting to use has been restricted or is unavailable" He is expecting my call. How do I figure out if his telecom service is compatible with my Verizon service or if there is some…
Stolen iPad
I need a new iPad mines was stolen 2 weeks ago
Using iPhone in Europe
Hi I would like to use an European eSim and my verizon phone only for wifi calling. Is it possible to set up the phone such that cellular and roam data is on the eSim and the verizon is only setup for wifi calling (when connected to hotel wifi)? Thank you, Install and active the eSim for cellular and data in Europe. Can…
WiFi Calling works only intermittently
I have had the following problem with two different iPhone 12 Pro Max phones over the past year, and now with my new iPhone 13 Pro Max. I live in an area of poor cellular connectivity, and therefore rely on WiFi Calling when at home. When WiFi Calling is On, most of the time I can receive and make voice calls perfectly.…
iPhone 15 pro max
Preordered 9/15. Still haven’t received it. Supposed to be delivered 4 days ago. No communication from Verizon. No updates on order tracker. Black eye for Verizon on this roll out. Terrible!
Verizon going back on approval
Verizon Mobile has been a nightmare for me. Not knowing where else to turn... I've been a devoted Verizon Fios member for almost a decade now. I had Tmobile, same with rest of the family. I chose to switch to Verizon Mobile to maintain everything within the Verizon family, as I would receive a discount for having Verizon…
Verizon e-Gift Card - invalid PIN number
I turned in my phone last fall 2022 and received two credits for my phone. After many months I finally got one to work but for the other gift card it keeps saying the pin is invalid. It has been a year at this point. How do I redeem my gift card?
Used Iphone activation
I currently have an Iphone 8 phone that is on a company plan. The company that I work for will not replace the phone, but will continue to pay for the plane. If I purchase a "good used Iphone" what steps will I need to take other than swapping the SIM out of my current phone to the new to me phone?
New iPhone iOS
Since updating iOS for my iPhone SE i no longer get fb live notifications and Apple and Verizon can’t solve. I think old phone 3 yrs can’t handle new iOS. I reset the phone and uninstalled apps and reinstalled to no avail Any ideas?
Verizon WiFi Calls in Home
We recently cut the cable and our land line on the promise of 5G service and WiFi calling on our new iPhones. Since then, we have had a terrible time receiving, placing and holding calls in our home. First, the local cell service is intermittent in our area (near a public elementary school), from 2 bars to no bars. That…
My group messaging is not working on my iPhone 13 Pro Max!does anyone have the same problem!I call Verizon customer service they didn’t know anything
Cell phone does not work during a power outage
I had a power outage earlier today and my cell phone would not work. I had no service. I was not connected to any power device, so I have no clue why I could not get service. This has never happened before. What is going on?
iMessages suddenly stopped sending
iPhone 8 Plus and generation 2 ipad. Both worked same when I changed carriers from Verizon to Mint. On Monday 10/2 messages stopped sending and receiving on my ipad. iPhone and ipad are linked and WiFi calling is enabled. So what happened on Monday and how do I fix it?
Cellular data
I had storms in my area tonight and my power flickered a few times, which brought down my WiFi. While my husband worked on bringing our wifi back up, I turned off WiFi on my phone, thinking that I would be able to look up the weather on my phone. However, nothing would connect. I couldn't get the local news app to connect,…
deactivate my old IWATCH3
I SEE IM BEING CHARGED FOR MY OLD IWATCH3 , I JUST BOUGHT A NEW IWATCH 8 HOW DO I DEACTIVATE MY OLD WATCH AND GET CREDIT?
iPhone 15 Still Waiting
I preordered iPhone 15 on Sept 21. I am still waiting for it to be shipped, or someone to communicate when it will be shipped. I have used chat several times, and latest operator said i "should" receive by 10/25. That is over a month after i ordered. this is not for the Pro or Max model, so why is there so much delay on my…
customer service
I asked for help on here and no one would come to my rescue to help activate a eSIM for a iPhone that I requested help for, why why why am I not receiving the best help/customer service like I should be receiving as expected, I just don’t get it, y’all want me to hav me service with y’all but y’all don’t wanna help me when…
Apple Watch SE messaging problem
Can someone answer this for me please. If my Apple Watch SE has its own line, its own number, and is cellular enabled, can it send and receive text messages if my iPhone is off or not paired to it? Because it will make and receive phone calls but it won’t send and receive texts
Iphone splitting group messages
Group messaging is not available on phone and group texts are split up. how do i fix this?
Back order
I ordered preordered two iPhone 15 pro max Aug 29th and I am unable to track or view order status. When I plug the information asked for tracking it says it’s unable to search. My expected delivery is Oct 6th and Oct 20th. I hope I get the phones before the trade in deadline.
Verizon Dollars
Can’t get Verizon dollars transferred to bill.
Not shipping pre order
Ordered the iPhone 15 pro sept 18, said it would ship by sept 29. Still no iPhone, no updates. Tried called and telechatting multiple times with no solution. Been with Verizon 25 and this is by far the worst experience I’ve had getting a new phone.