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Iphone SE 2020 HOME button hard to press
Hi, I've had my phone 1 month & it is hard to depress the home button compared to my previous 6 Plus. Does anyone else have the problem or did I get a defective phone? I recall something in setup about the button, but it went so fast I've forgotten. Becky in Maryland, wondering if I like this phone yet?
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Cant send or recieve texts while on phone call
I have verizon iphone xr and when i am on the phone if not connected to wifi I can not send imessages out or get imessages in or android or browse the internet with out hanging up call how do i fix this
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Hotspot disappeared.
My iPhone XR had my hotspot already programmed and I used it regular. Now it's dissapeared and when I try to connect to the website to activate again it goes to the Verizon app to add a line. What's that about and how do I fix it?
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What's going on with iMessage on Verizon's network?
As of this week, my wife's iPhone absolutely will not send pictures or videos via iMessage to Verizon customers. It says "Delivered" for about five seconds, and then reverts to "Not Delivered" with the red exclamation point symbol. We thought it was the phone, so we went through an exhaustive gauntlet of fixes: * Rebooting…
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Poor Verizon service San Francisco Noe Valley
For the past month, my Verizon service has been terrible in the middle of San Francisco. Sometimes I have "No Service," other times only one or two bars. Occasionally, it is fine. Calls drop all of the time and they frequently don't ring. I only know I have a call when I receive a message. My phone is an Apple 5s and has…
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Upgrade to iPhone 11 SIM card
I was going to upgrade to iPhone 11 and have Verizon ship the new phone to my home. I would do the wireless quick start data transfer from the old phone (iPhone 6plus) to the new iPhone 11. I was reading the quick start instructions on how to do the data transfer wirelessley . What I don't understand is when I receive my…
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Full LTE bars but no data
I have 4 bars of 4G LTE but no internet. Works early in the Morning, then stops working when more people come to work around 8:30am. Network is down every single day. Nothing will load on safari or apps.
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Weak connection
At my current address service has been decent for the last year and all the sudden for the last week now I can barely connect to LTE anymore. How do you report poor connection areas?
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Locked phone
My son has placed a passcode on his phone and I need access to the phone.
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My account has been charged for a phone I sent back
I have been with Verizon for ten years now. Amid COVID, my phone was sent back with the shipping label I received from the Verizon store on Inner Perimeter Road in Valdosta, Ga. This month I looked at my account; I am being charged $500+for the returned phone. I have not been able to reach any customer service agent by…
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Apple Music Still not working
As another user eloquently stated, the problem is Verizon not Apple and I had the exact same problem for 4 months waiting for that elusive tech support call stating it was fixed: From another user The problem is Verizon reads from a script, then searches a local knowledge base and then bangs head. I asked for this ticket…
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Hotspot
How do I set up my personal hotspot
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Unable to make outgoing calls on iPhone for two days
We are in Charlotte, NC -- unable to make outgoing calls in or near our home and since we work from home, this is more than an inconvenience. Incoming calls occasionally get through, but with very poor quality; only one bar showing on our phones. We drove about 20 minutes away and were able to make calls from there. Very…
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Toyota Bluetooth resets with Iphone XR calls are dropped
I have an Iphone XR that constantly drops calls when connected to my Toyota Highlander via bluetooth. The Toyota radio goes into a reset mode and my phone is still connected to the call but no one can hear me. I have another Iphone xr that does not have this problem. Toyota reloaded the software, but that did not help.…
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Verizon Signal Strength and Quality at Home and in General Surrounding Area
Verizon service in local suburban area north of Twin Cities has gotten worse over the years and I have run into a couple of issues where the service level is just unacceptable and the only solution is service improvement by Verizon. * We had a power outage than knocked out our Comcast internet service one morning when I…
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Trade In - anyone get full value as promised?
I got in on the $350 off iphone 11 pro plus "up to $850 back" for trade in. I have an excellent condition 6s, which is on the list as trade in value $600. I see a lot of bad experiences on these boards, folks getting scammed, getting way less back than they were expecting. Has anyone had a positive experience and gotten…
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All incoming calls directly going to voice mail
I have tried everything in iPhone X setting, also called *73 but not receiving call. All calls directly forwarding to voice mail whereas outgoing mails are working.
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Escalation Department
I would like someone to contact me regarding a formal complaint. I have been a loyal customer with Verizion for years and the level of customer service I received on 10/15/19 was not satisfactory. I would like for someone to give me a call or instruct me on how this can be resolved. The people I spoke with does not…
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Sudden 3G and 1x only
This past week the phones on my plan on get 3g, 1x, or no service at all. I called yesterday and did everything tech support but didn’t help. What is going on?? I need my phones to work now more than ever because my kids are doing virtual schooling. I’m receiving text messages 3 days later.
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Why does Caller ID Displays Unknown Name instead of number?
It happens with calls not in my contacts list. Yes it shows up in my Products and Apps page, it says "Get it now" which I selected when I enabled it, and it put me into a trial period. I then installed the app on my phone and followed the instructions to enable it in the Phone, Call Blocking & Identification settings on my…
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voicemail
When opening the phone app. where it shows favorites, recents,contacts, etc ,,,, when clicking on voicemail, it says No voivemail. ,, but when entering*86 it says there is voicemail. Why when clickibg voicemail does it say there is none?
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Printing txt messages
Hello need to print my text messages from September 5 through the sixth of 2020
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Verizon Apple Music Offer Issues with prior Family Account
I have a family plan in Apple Music (AM) that I established before getting my daughter an iPhone SE. I have an Xr. I thought I had it settled, but it looks like we somehow managed to get Verizon's offer activated for the free 3 months. Now that those three months are up, she cannot use Apple Music even though her Apple ID,…
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Why can’t I send pictures
I always get “failed to send” on my photo messages!! Any help please!
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Order iPhone and never delivered, now it is lost
I ordered iPhone few weeks ago and FedEx made attempt delivery On 26, scanned delivered. I never got package. I called FedEx last week and they did investigate it and they reported that package is lost. Therefore my verzion bill is included some charges that I do not have new iPhone yet which is now lost. I was looking…
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Free Apple Music : change from old play more to new get more plan
I am currently on the old play more plan that includes 25GB premium data and Apple Music for as long as I remain on the plan. I am looking at changing my line to the new Get more that also includes Apple music as long as I remain on the plan. Do I need to "opt out" of Apple music while my line is on the old Play more plan…
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Issues calling cell phone numbers in Mexico
Hi, I recently switched from AT&T to Verizon. I was with AT&T for over 10 years, and I have been making phone calls to Mexico from that carrier all of those years without a problem. I have been on the Verizon network for two weeks, and when I call Mexico cell phone numbers I get messages telling me the numbers I called…
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ASURION
TO ALL NEW CUSTOMERS, WHEN YOU PURCHASE A NEW I-PHONE DEVICE, BE WARNED NOT TO GET ASURION INSURANCE, THERE DEDUCTIBLE IS $200.00 FOR A REFURBISHED PHONE. GO STRAIGHT TO A APPLE STORE AND PURCHASE A "APPLE CARE PLUS INSURANCE" A LOT CHEAPER AND WITH ABSOLUTELY NO HASSLES.
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calls not received delayed voicemail
Is anyone still experiencing this? Occasionally, someone will call but there is no record of the call or of the voicemail that was left (voicemail not just delayed but never showing up). I've also had voicemails show up hours and days after they were left. I missed a job opportunity because of this! I read through ALL of…
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iPhone 6 Plus unable to install new IOS 10 software update on phone?? I've tried EVERYthing?!!?
iPhone 6 Plus IOS 10 software update failure? Tried every troubleshooting tip, talked to Apple and Verizon? I never use computer/iTunes to sync or for anything regarding this iphone, always update directly from my phone. I use iTunes sync for both my iPad mini & iPad mini 4 though and works fine. Everyone I speak to is…